In-Demand Senior operator Jobs in Sydney, Nsw

Service Manager Voice & Data
Sourceo —Sydney NSW
- Full-time
- Management
- PMP
- Engineering
- Parental leave
1d
Director, Electrical Systems
Sourceo —Sydney NSW
- Full-time
- Team management
- Communication skills
1d
National Account Manager - Independent Grocery
Creative Activation —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Negotiation
- Free food
Quick Apply
General Manager HSE | Experiences & Attractions
Journey Beyond —Sydney NSW
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Senior Security Officer - Control Room Operator
NSW Health —Randwick NSW
- $71,338.54 - $72,968.60 a year
- Full-time
- Customer service
- First Aid Certification
- Team management
- Employee assistance program
- Gym membership
19h
Senior Investigator
National Heavy Vehicle Regulator —Parramatta NSW
- $152,511.56 a year
- Full-time
- Hybrid work
- Health insurance
- Annual leave
9d
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Floor Manager
Cabana Bar —Sydney NSW
- Full-time
- Hospitality
- Supervising experience
- Leadership
Quick Apply
Change Manager
Endeavour Group —Barangaroo NSW
- Contract
- Hybrid work
- ERP systems
- AI
Quick Apply
Head of Data Centre Operations
Siemens —Sydney NSW
- Full-time
- Master's degree
- Business Administration
- Leadership
Campus Manager - Hurtsville
Contour Education —Hurstville NSW
- $75,000 - $90,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
1d
Production Manager – Pharmaceutical Manufacturing
Harbour Prints —Chester Hill NSW
- $130,000 - $160,000 a year
- Full-time
- Management
- Supervising experience
- In-person
Quick Apply
2d
Campus Manager - Epping
Contour Education —Epping NSW
- $75,000 - $90,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
1d
Customer Service Manager - Expression of Interest
Contour Education —Epping NSW
- $85,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
Director, Regional HR Lead - AU & Poland
Nearmap —Barangaroo NSW
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Organisational skills
Quick Apply
Campus Manager
Contour Education —Hurstville NSW
- $75,000 - $90,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
1d
GP Liaison Officer
Ramsay Health Care —St Leonards NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Employee discount
Quick Apply
4d
Depot Supervisor – Drivers, Fleet & Operations
Can Club Pty Ltd —Rosehill NSW
- $85,000 - $95,000 a year
- Full-time
- Maintenance
- Supervising experience
- In-person
Quick Apply
2d
Commercial Transformation Lead
Centorrino Technologies —Sydney NSW
- $150,000 - $180,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick Apply
Club Manager
Fitness Lifestyle International —Bondi Junction NSW
- $85,000 - $110,000 a year
- Full-time
- Leadership

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Service Manager Voice & Data

Sourceo
Sydney NSW

Apply Now

Job Details

Full-time
1 day ago

Benefits

Parental leave

Qualifications

ITIL Certification
Management
CCNP
PMP
CCNA
Engineering
Analysis skills
Bachelor's degree
ITIL
Scripting
WAN
Telecommunication
ServiceNow
Siebel
PMI Certification
Network engineering
Leadership

Full Job Description

Date: 31 Aug 2026

Location:

Macquarie Park, Australia

Company: Singtel Group

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

About the role

As our Service Delivery Provisioning Manager, you’ll lead the end-to-end delivery and activation of complex telecommunications services for enterprise, wholesale and consumer customers. You’ll manage a team of approximately 10 Network Engineers and oversee the full order-to-activation lifecycle across a broad portfolio of voice, data and connectivity products, including enterprise internet, private networks, Ethernet, SD-WAN, optical transport, SIP trunking, inbound voice and nbn-based access services.

This is a high-impact leadership role focused on improving delivery quality, speed and consistency. You’ll shape operational strategy, govern outsourced delivery partners, strengthen processes and knowledge management, and champion automation across a changing network portfolio, including the evolution towards NaaS and SASE convergence.

What You’ll Do

Lead service delivery provisioning operations across the Optus product catalogue, ensuring SLA commitments, order-to-activation targets and quality standards are achieved.
Lead, coach and performance-manage a team of Network Engineers, building capability, workforce capacity and a cross-skilled engineering team.
Govern outsourced delivery partners through clear quality standards, vendor KPIs, knowledge transfer and process discipline.
Act as the escalation authority for complex or business-critical provisioning issues, removing blockers and driving timely resolution.
Establish and monitor performance across cycle time, first-time-right, backlog, rework, SLA compliance and vendor quality, communicating trends, risks and remediation plans to senior leaders.
Partner with Product, Sales, Solutions Architecture, Network Operations, Service Assurance and IT platform owners to support product readiness, service handover, fault resolution, operational acceptance and new product onboarding.
Identify recurring issues and automation opportunities, guiding workflow, tooling, scripting and continuous-improvement initiatives across the provisioning function.
Prepare the team for new ways of working by building capability, supporting change adoption and embedding new technologies, tools and delivery practices into day-to-day operations.

What makes you perfect for the role?

8+ years’ experience in telecommunications, including at least 3 years leading network engineering, service delivery or provisioning teams in a carrier, managed service provider or vendor environment.
Proven experience owning service delivery provisioning operations at scale across voice and data services, ideally within a Tier 1 or Tier 2 operator, with external carrier or vendor experience highly regarded.
Strong knowledge of enterprise connectivity and voice services, including Internet, IPVPN, Ethernet WAN, SD-WAN, DWDM transport, SIP trunking, cloud-based voice and OTT voice models.
Sound understanding of the complete order-to-activation lifecycle, OSS/BSS and order management platforms, ITSM tools, network fundamentals and service handover. Experience with platforms such as ServiceNow, Netcracker, Blue Planet or Siebel is advantageous.
Demonstrated capability in outsourced partner management, product readiness, BRT/UAT, operational acceptance, process governance and root-cause resolution.
Strong people leadership, stakeholder engagement and analytical skills, with the confidence to influence engineering, product, sales and senior stakeholders at Director level and above. Automation and scripting literacy, particularly Python, is preferred.
A Bachelor of Engineering in Telecommunications, Electronics or IT, or equivalent industry experience. CCNA/CCNP, ITIL Foundation or PMP qualifications are desirable.

The good stuff…

Competitive remuneration and exclusive access to unique discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and special shopping discounts with our retail and corporate partners.
Competitive leave policies, including additional ‘Connected day’ to focus on culture, family, health, community, or whatever’s important to you.
We support growing families with inclusive, carer-neutral paid Parental Leave of up to 14 weeks.
Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Yarn First Nations, Disability Network and Express Yourself (LGBTQIA+).
Put your wellbeing first with free access to counselling and support services, available 24/7 across multiple channels.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability,individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.

We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [[email protected]](mailto:[email protected]) or call 1800 309 170. For more information on Diversity, Inclusion & Belonging at Optus, please visit [https://www.optus.com.au/about/inclusion-diversity](https://www.optus.com.au/about/inclusion-diversity).

Apply Now

Refine Your Search

senior operator jobs in sydney, nsw

Service Manager Voice & Data

Director, Electrical Systems

National Account Manager - Independent Grocery

General Manager HSE | Experiences & Attractions

Senior Security Officer - Control Room Operator

Senior Investigator

SVP Client Delivery & Regional Lead APAC

Floor Manager

Change Manager

Head of Data Centre Operations

Campus Manager - Hurtsville

Production Manager – Pharmaceutical Manufacturing

Campus Manager - Epping

Customer Service Manager - Expression of Interest

Director, Regional HR Lead - AU & Poland

Campus Manager

GP Liaison Officer

Depot Supervisor – Drivers, Fleet & Operations

Commercial Transformation Lead

Club Manager

I want to receive the latest job alert for senior operator in sydney, nsw

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