In-Demand Senior customer service representative Jobs in Sydney, Nsw

Senior Customer Service Representative
Eaton —Mascot NSW
- Hybrid work
- Salesforce
- ERP systems
- Microsoft Office
Customer Service Representative
King Living —Turrella NSW
- Full-time
- CRM software
- Customer service
- Salesforce
- Parental leave
- Employee assistance program
Quick Apply
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Principal Consultant, Fixed Income and OTC Front Office Specialist, VP
State Street —Sydney NSW
- Full-time
- Management
- Computer Science
- SQL
Senior Customer Care Representative
Stryker —Sydney NSW
- Full-time
- CRM software
- Customer service
- Salesforce
- Health insurance
12d
Senior Sales Representative, Sydney
Arealytics —Sydney NSW
- $130,000 - $180,000 a year
- Full-time
- CRM software
- Google Suite
- Management
Quick Apply
Cargo Operations Manager
Swissport International AG —Mascot NSW
- Full-time
- Microsoft Office
- Administrative experience
- Leadership
- Opportunities for advancement
10d
Pharmacy Senior Assistant/ Retail manager
Booth Street Pharmacy —Annandale NSW
- $28.45 - $33.50 an hour
- 8 hour shift
- Customer service
- Merchandising
- POS
- Employee discount
Quick Apply
1d
Senior Procurement Specialist
Fujitsu —Sydney NSW
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Business development
Senior Project Manager
FinXL —Sydney NSW
- Contract
- PMP
- Salesforce
- Agile
Sales Associate
Crocs —Homebush NSW
- Night shift
- Microsoft Word
- Microsoft Excel
- English
- Flexible schedule
5d
Venue Operations Manager
Century —Chatswood NSW
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
Community Manager
JLL —Sydney NSW
- Sales
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
Inside Sales Business Development Representative
Arealytics —Sydney NSW
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Premier Customer Care Representative
FedEx AMEA —Mascot NSW
- Full-time
- Customer service
- No experience needed
- Microsoft Office
Customer Service Rep (2-Year Fixed Term Contract)
ZimVie Inc. —Sydney NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
11d
Business Development Representative
Nearmap —Barangaroo NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free food
Quick Apply
Sales Business Development Representative (BDR)
Lupo Digital —Sydney NSW
- Full-time
- Remote
- CRM software
- Sales
- Customer service
- Annual leave
Facilities Manager ‑ Network Coverage
JLL —Strawberry Hills NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Facilities Manager ‑ Network Coverage
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Strawberry Hills NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply

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Senior Customer Service Representative

Eaton -
Mascot NSW

Apply Now

Job Details

Benefits

Paid volunteer leave
On-site parking

Qualifications

SAP
Salesforce
ERP systems
Microsoft Office
Electrical experience
Computer skills
Leadership
Communication skills

Full Job Description

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote monitoring, software, power factor correction, airflow management, rack enclosures and services. We strive for continued success in leveraging technical innovation to develop next-generation solutions.

We are looking for a Senior Customer Service Representative to join our team at Eaton. This role is responsible for supporting the day-to-day mentoring and work allocation of the Power Quality Customer Service Team. You will act in a second-in-charge capacity, taking direction from the PQ Customer Service Team Leader while also contributing to key project initiatives.

In addition, the role will maintain responsibilities as a Customer Service Representative, ensuring workloads are effectively managed, service level agreements (SLAs) are met, and sales budget targets are achieved.

Key Duties:

Supporting optimal order management via telephone & emails including but not limited to purchase orders, pricing and availability, stock utilisation and customer relationship development.
Supporting Eaton's digital first strategy by leveraging and promoting our digital solutions
Work directly and collaboratively with product management, finance team, sales and supply chain teams to ensure requests are supported and resolved efficiently and to quality
Develop & demonstrate a sound knowledge of the company’s products, policies and standards and act as a subject matter expert and trainer as required
Work in a team environment to achieve all customer service SLA's and support the PQ sales team in achieving revenue goals

Supporting key account management and represent the function in meetings and forums
Liaising with warehouse, logistics and supply chain to manage stock levels and to ensure on time deliveries.
Supporting customer escalations and investigations to deliver optimal outcomes and provide insights to improve internal practices
Responsible for identifying and reporting process and quality issues to management and entering NCRs into quality systems.
Supporting with the development, training and ongoing coaching of team members to ensure sound knowledge of the company’s products and processes

Qualifications:

2-3 years' experience in the electrical or similar complex industries
Demonstrated mentoring and coaching experience and or previous leadership roles. Intermediate Computer Skills; ERP and Microsoft Office
ERP experience (SAP & Salesforce preferred)

What We Offer:

Free on-site parking
Hybrid working
Competitive salary with access to bonus scheme
Inclusive working environment
Volunteer days
Outstanding training and development programs for both professional and personal development

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.

If this sounds like you, please send through your application. We look forward to hearing from you!

Apply Now

Refine Your Search

senior customer service representative jobs in sydney, nsw

Senior Customer Service Representative

Customer Service Representative

SVP Client Delivery & Regional Lead APAC

Principal Consultant, Fixed Income and OTC Front Office Specialist, VP

Senior Customer Care Representative

Senior Sales Representative, Sydney

Cargo Operations Manager

Pharmacy Senior Assistant/ Retail manager

Senior Procurement Specialist

Senior Project Manager

Sales Associate

Venue Operations Manager

Community Manager

Inside Sales Business Development Representative

Premier Customer Care Representative

Customer Service Rep (2-Year Fixed Term Contract)

Business Development Representative

Sales Business Development Representative (BDR)

Facilities Manager ‑ Network Coverage

Facilities Manager ‑ Network Coverage

I want to receive the latest job alert for senior customer service representative in sydney, nsw

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