In-Demand Senior customer service representative Jobs in Sydney, Nsw

Senior Customer Service Representative
Eaton —Mascot NSW
- Hybrid work
- Salesforce
- ERP systems
- Microsoft Office
8d
Senior Customer Care Representative
Seafolly —Alexandria NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
Quick Apply
Senior Customer Care Representative
Stryker —St Leonards NSW
- Full-time
- Hybrid work
- Communication skills
- Health insurance
- Parental leave
Senior Business Development Representative
Wayflyer PTY Limited —Sydney NSW
- $79,500 - $80,500 a year
- Full-time
- Sales
- English
- Master's degree
- Health insurance
- Annual leave
Quick Apply
8d
Sales Development Representative
Nutanix —Sydney NSW
- Full-time
- CRM software
- Management
- Sales
Technical Sales Representative
Tropical Brazil Pty Ltd —Matraville NSW
- $79,499 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Employee discount
Quick Apply
8d
Senior Technical Support Representative
LearnUpon —Sydney NSW
- Contract
- CRM software
- Salesforce
- Databases
- Annual leave
Senior Operations Associate
Corpay —Sydney NSW
- Full-time
- Microsoft Excel
- Office
- Administrative experience
12d
Customer Excellence Representative
Carbiz —Mascot NSW
- $55,000 - $60,000 a year
- Overtime
- Customer service
- Administrative experience
- Communication skills
IT Support Representative
King Living —Turrella NSW
- Full-time
- Software troubleshooting
- Customer service
- Communication skills
Quick Apply
11d
Sales Development Representative
Wolters Kluwer —Macquarie Park NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Work from home
- Parental leave
Customer Excellence Representative
Carbiz Rentals —Mascot NSW
- $55,000 - $60,000 a year
- Overtime
- Customer service
- Administrative experience
- Communication skills
Kitchen Sales Leads Representative (Part-time)
IKEA —Tempe NSW
- $29.59 an hour
- Part-time
- Hybrid work
- Sales
- Customer service
- Organisational skills
- Annual leave
- Parental leave
11d
Senior Works Scheduler
IBG —Sydney NSW
- $145,000 a year
- Full-time
- Microsoft Office
- Computer skills
- Construction
Quick Apply
5d
Senior Sales Representative, Sydney
Arealytics —Sydney NSW
- $130,000 - $180,000 a year
- Full-time
- CRM software
- Google Suite
- Management
Quick Apply
Sr. Workplace Experience & Operations Coordinator
Cushman & Wakefield —Sydney NSW
- Full-time
- Communication skills
Quick Apply
Delivery Director and Services Operations Lead - APAC
Temenos —Sydney NSW
- Full-time
- Management
- Leadership
- Annual leave
- Parental leave
Community Manager
JLL —Sydney NSW
- Sales
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
6d
Finance Officer
HammondCare —St Leonards NSW
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Referral program
Aviation Security Duty Shift Manager
Australian Concert and Entertainment Security (ACES) —Redfern NSW
- 12 hour shift
- CPR Certification
- Management
- Customer service
- Paid training

I want to receive the latest job alert for senior customer service representative in sydney, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer service representative jobs near sydney, nsw

Senior Customer Service Representative

Eaton -
Mascot NSW

Apply Now

Job Details

8 days ago

Benefits

Paid volunteer leave
On-site parking

Qualifications

SAP
Salesforce
ERP systems
Microsoft Office
Electrical experience
Computer skills
Leadership
Communication skills

Full Job Description

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote monitoring, software, power factor correction, airflow management, rack enclosures and services. We strive for continued success in leveraging technical innovation to develop next-generation solutions.

We are looking for a Senior Customer Service Representative to join our team at Eaton. This role is responsible for supporting the day-to-day mentoring and work allocation of the Power Quality Customer Service Team. You will act in a second-in-charge capacity, taking direction from the PQ Customer Service Team Leader while also contributing to key project initiatives.

In addition, the role will maintain responsibilities as a Customer Service Representative, ensuring workloads are effectively managed, service level agreements (SLAs) are met, and sales budget targets are achieved.

Key Duties:

Supporting optimal order management via telephone & emails including but not limited to purchase orders, pricing and availability, stock utilisation and customer relationship development.
Supporting Eaton's digital first strategy by leveraging and promoting our digital solutions
Work directly and collaboratively with product management, finance team, sales and supply chain teams to ensure requests are supported and resolved efficiently and to quality
Develop & demonstrate a sound knowledge of the company’s products, policies and standards and act as a subject matter expert and trainer as required
Work in a team environment to achieve all customer service SLA's and support the PQ sales team in achieving revenue goals

Supporting key account management and represent the function in meetings and forums
Liaising with warehouse, logistics and supply chain to manage stock levels and to ensure on time deliveries.
Supporting customer escalations and investigations to deliver optimal outcomes and provide insights to improve internal practices
Responsible for identifying and reporting process and quality issues to management and entering NCRs into quality systems.
Supporting with the development, training and ongoing coaching of team members to ensure sound knowledge of the company’s products and processes

Qualifications:

2-3 years' experience in the electrical or similar complex industries
Demonstrated mentoring and coaching experience and or previous leadership roles. Intermediate Computer Skills; ERP and Microsoft Office
ERP experience (SAP & Salesforce preferred)

What We Offer:

Free on-site parking
Hybrid working
Competitive salary with access to bonus scheme
Inclusive working environment
Volunteer days
Outstanding training and development programs for both professional and personal development

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.

If this sounds like you, please send through your application. We look forward to hearing from you!

Apply Now

Refine Your Search

senior customer service representative jobs in sydney, nsw

Senior Customer Service Representative

Senior Customer Care Representative

Senior Customer Care Representative

Senior Business Development Representative

Sales Development Representative

Technical Sales Representative

Senior Technical Support Representative

Senior Operations Associate

Customer Excellence Representative

IT Support Representative

Sales Development Representative

Customer Excellence Representative

Kitchen Sales Leads Representative (Part-time)

Senior Works Scheduler

Senior Sales Representative, Sydney

Sr. Workplace Experience & Operations Coordinator

Delivery Director and Services Operations Lead - APAC

Community Manager

Finance Officer

Aviation Security Duty Shift Manager

I want to receive the latest job alert for senior customer service representative in sydney, nsw

Related Searches

Explore jobs in more locations

Key Duties:

Qualifications:

What We Offer:

Job Seeker Tools

Employer Tools

Browse

Stay Connected