In-Demand Senior customer engineer Jobs in Sydney, Nsw

Senior Project Manager APAC
Aptitude Software —Sydney NSW
- Full-time
- Hybrid work
- PMP
- Health insurance
- Parental leave
Quick Apply
System Administrator 2 - Sydney, Australia
M.C. Dean, Inc —Sydney NSW
- Weekend availability
- Senior Secondary Certificate of Education
- Bachelor's degree
- Associate degree
- Tuition reimbursement
Senior/Principal Forward Deployed Engineer
Salesforce —Sydney NSW
- Full-time
- Computer Science
- Salesforce
- DevOps
Group Engineering Manager - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- AI
- Leadership
- Parental leave
Quick Apply
Senior Mobile (Kotlin/Swift) Developer - iOS/Android
Reapit ANZ —Sydney NSW
- Contract
- Hybrid work
- Computer Science
- Engineering
- Systems design
Quick Apply
Technical Account Manager, CORE
First Focus —Mascot NSW
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
Principal Engineer - Agentic AI - Online Payments
Tyro Payments —Sydney NSW
- On call
- Hybrid work
- Master's degree
- AWS
- APIs
Senior Solutions Engineer
Atlassian —Sydney NSW
- Remote
- Bachelor's degree
- AI
- Communication skills
Senior Manager - Customer Support (Service Delivery)
BEUMER Group —Belrose NSW
- Urgently hiring
- Hybrid work
- Bachelor's degree
Quick Apply
BESS Sales Specialist
BYD Australia —Macquarie Park NSW
- CRM software
- Management
- Sales
Senior Solutions Implementation Engineer
Landis+Gyr —Mascot NSW
- Full-time
- Remote
- Engineering
- Work from home
- Parental leave
8d
Senior Technology AI Lead - Full-time or part-time (flexible)
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- AWS
- AI
- Annual leave
- Work from home
Senior Technical Business Analyst
Transport For NSW —Parramatta NSW
- $158,393 - $177,399 a year
- Full-time
- Analysis skills
- APIs
- Agile
11d
Director Account Executive, Strategic
Atlassian —Sydney NSW
- Full-time
- Remote
- CRM software
- Management
- Sales
Client Executive
NetApp —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Azure
- Annual leave
- Employee assistance program
Senior Technical Customer Support Engineer - Australia
ClickHouse —Sydney NSW
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
Lead Product Owner - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- Analysis skills
- Agile
- AI
- Parental leave
Quick Apply
Senior Project Manager
Safran —Sydney NSW
- Full-time
- Customer service
- Engineering
- Bachelor's degree
Deployed Product Manager, Health Systems
Heidi —Sydney NSW
- $170,000 - $220,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- EMR systems
- AI
- Work from home
- Parental leave
Staff Technical Program Manager - Video
Canva —Sydney NSW
- Full-time
- Hybrid work
- Management
- AI
- Parental leave
Quick Apply

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Senior Project Manager APAC

Aptitude Software -
Sydney NSW

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Parental leave

Qualifications

PMP
Enterprise software
Moving
PMI Certification
PRINCE2 Certification

Full Job Description

Senior Project Manager – APAC

We are looking for an experienced Senior Project Manager to own delivery outcomes across a complex enterprise software engagement, or a small number of related engagements, in the APAC region. This is a senior, client-facing delivery role: you are the person our clients know owns the day-to-day running of their engagement, accountable for the plan, delivery execution, governance discipline, budget tracking, forecast accuracy, and change-control process, from kickoff through go-live and transition into run-state.

Reporting to the Director of Services, APAC, you own the project plan and the engagement-level delivery controls for one or more engagements at a time, working closely with Account Management, who own the overall client relationship and commercial strategy. You chair steering committees, lead scope and change discussions, and run the day-to-day delivery cadence, including the schedule, RAID log, budget and forecast. You are comfortable moving between executive stakeholders and the detailed delivery plan in the same day, and you take full ownership of an engagement's delivery from the first kickoff call through to a clean transition into run-state.

What you'll do

Own the day-to-day delivery relationship across a a single large key engagement or a small number of related engagements, as the primary point of contact for client stakeholders on delivery matters, working alongside Account Management on the broader client relationship.
Own the end-to-end project plan for your assigned engagement(s): build and maintain the schedule, milestones, dependencies and critical path, and hold workstream owners accountable to it.
Chair steering committees and run the operational cadence of delivery status meetings, RAID log management, and action tracking keeping clients and internal stakeholders aligned on progress, risks and next steps.
Take accountability for engagement delivery outcomes end-to-end: delivery quality, client satisfaction, and engagement-level commercial discipline, including budget tracking, margin awareness, forecast accuracy, and change-control follow-through across your assigned engagements.
Manage scope and change proactively: identify change, prepare change requests with clear cost and schedule impact, and work with Services Leadership and Account Management to drive them through to client sign-off.
Identify, track and mitigate project risks and issues, managing escalations to resolution and surfacing expansion and renewal signals to Account Management and Customer Success.
Coordinate cross-functional delivery teams, including Services SMEs, consultants, engineers and client-side resources, and forecast resource demand for assigned engagements, working with Services Operations to keep capacity, margin and delivery commitments in balance.
Uphold and promote Aptitude's delivery methodology and governance standards, maintaining high-quality documentation and contributing lessons learned and reusable practices back into the region.

What you'll bring

Proven experience owning end-to-end delivery of enterprise software implementations in a B2B SaaS environment. Ideally financial systems, subscription platforms, or similarly complex enterprise solutions.
A track record as the delivery lead on complex engagements, trusted by senior client stakeholders including C-level executives, with the gravitas to chair a steering committee and the judgement to know when to escalate.
Strong commercial acumen: engagement-level budget and margin management, forecasting, and scope and change control.
Strong command of the core project management toolkit: planning and scheduling, RAID management, budgeting and forecasting, status reporting, and change control, applied with real rigour rather than process for its own sake.
A formal project management qualification (e.g. PMP, PRINCE2, or equivalent), is useful, but practical experience leading complex, multi-stakeholder enterprise software delivery is more important.
A clear, confident communicator who builds alignment across client, partner and internal teams, and keeps momentum through complexity.
Comfortable working in a hybrid model, with regional travel and on-site client work as delivery needs require.

Why join us

This role sits at the centre of how our clients experience delivery at Aptitude - you own the plan, own the day-to-day relationship on delivery matters, and drive the outcome from end to end, working closely with Account Management and the Director of Services. We offer a competitive salary and bonus opportunity, along with benefits designed to support your wellbeing, flexibility and professional growth.

Private health insurance support
Superannuation
Learning and development opportunities
Carer's leave and enhanced family leave, including adoption, parental and partner leave
Based in our Sydney office, with hybrid working supported

If you are a senior delivery professional who is motivated by owning project outcomes end to end, and equally happy rolling up your sleeves when the engagement needs it, we would welcome your application.

Quick Apply

Refine Your Search

senior customer engineer jobs in sydney, nsw

Senior Project Manager APAC

System Administrator 2 - Sydney, Australia

Senior/Principal Forward Deployed Engineer

Group Engineering Manager - Remote

Senior Mobile (Kotlin/Swift) Developer - iOS/Android

Technical Account Manager, CORE

Principal Engineer - Agentic AI - Online Payments

Senior Solutions Engineer

Senior Manager - Customer Support (Service Delivery)

BESS Sales Specialist

Senior Solutions Implementation Engineer

Senior Technology AI Lead - Full-time or part-time (flexible)

Senior Technical Business Analyst

Director Account Executive, Strategic

Client Executive

Senior Technical Customer Support Engineer - Australia

Lead Product Owner - Remote

Senior Project Manager

Deployed Product Manager, Health Systems

Staff Technical Program Manager - Video

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