In-Demand Resmed Jobs in Sydney, Nsw

Customer Service Representative (Fixed term 12 Months)
ResMed —Sydney NSW
- Full-time
- CRM software
- Customer service
- No degree
Customer Service Representitive
ResMed —Sydney NSW
- Full-time
- Hybrid work
- No degree
E-Commerce Specialist
ResMed —Sydney NSW
- Full-time
- Hybrid work
- Merchandising
- Analysis skills
- Marketing
Engineering Manager
ResMed —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Databases
Sleep Coach/Sales Assistant - Kogarah, NSW (Full-time)
ResMed —Sydney NSW
- Weekend availability
- Sales
- Customer service
- Clinic
- Employee stock purchase plan
- Employee assistance program
21h
Associate Software Engineer
ResMed —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Systems design
Graduate Software Engineer
ResMed —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Engineering
Graduate Engineer - Field Investigations (Fixed-Term Contract, 12 Months)
ResMed —Sydney NSW
- Full-time
- CAD
- Bachelor's degree
- No degree
2d
Senior Quality Assurance Engineer - Audits
ResMed —Sydney NSW
- Full-time
- Management
- Engineering
- Bachelor's degree
3d
Sleep Coach/Sales Assistant - Surry Hills, NSW (Full time)
ResMed —Sydney NSW
- Weekend availability
- Sales
- Customer service
- Clinic
- Employee stock purchase plan
- Employee assistance program
21h
Software Engineer
ResMed —Sydney NSW
- Full-time
- Computer Science
- Bachelor's degree
- AI
- Free parking
Senior Consumer Marketing Specialist - ANZ (12mth Fixed term)
ResMed —Sydney NSW
- Full-time
- Marketing
- Organisational skills
- Budgeting
11d
Senior User Researcher
ResMed —Sydney NSW
- Full-time
- Research
- Bachelor's degree
- No degree
9d
Director, Solution Architecture
ResMed —Sydney NSW
- Full-time
- Azure
- Computer Science
- Engineering
Senior Software Engineer
ResMed —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Master's degree
Business Analyst- Direct to Consumer
ResMed —Sydney NSW
- Full-time
- CRM software
- Salesforce
- Bachelor's degree
Platform Engineer
ResMed —Sydney NSW
- Weekend availability
- Computer science
- Computer Science
- Master's degree
Mechanical Engineer
ResMed —Sydney NSW
- Full-time
- CAD
- Analysis skills
- No degree
Reliability and Maintenance Technician
ResMed —Sydney NSW
- Full-time
- Management
- Schematics
- Maintenance
Software Engineer
ResMed —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Master's degree

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Customer Service Representative (Fixed term 12 Months)

ResMed -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

CRM software
Customer service
Logistics
Technical support
Data entry
Communication skills

Full Job Description

Role Overview

The primary role of a Customer Service Representative in the Customer Care Team is to deliver exceptional customer service and support across multiple communication channels—phone, email and chat. This role is pivotal in ensuring customer satisfaction and operational efficiency by addressing enquiries related to ResMed products , services, warranties, order processing, and general complaints.

Representatives also play a key role in providing first-line customer support, technical assistance, and escalating issues to relevant teams for timely resolution.

Key Responsibilities

Respond to customer enquiries in a timely, accurate, and professional manner across multiple communication channels (e.g., phone, email, chat), ensuring high levels of customer satisfaction and adherence to service level agreements
Process orders for medical supplies and equipment accurately and efficiently.
Create and maintain customer account records.
Track deadlines and manage tasks using web-based tools.
Collaborate with cross-functional teams to meet service and sales goals.
Build and maintain positive customer relationships that impact service and product revenue.
Document all customer interactions and technical issues in ticketing systems, including resolutions and follow-ups.
Provide performance metrics and insights to management as required.

Support Scope

Customer Service Representatives may work in:

Administrative or clerical support across multiple communication channels.
Specialised technical support tasks related to product knowledge or technical assistance.
Operational support involving semi-skilled tasks such as data entry or logistics coordination.

Qualifications & Experience

Required:

Minimum of 1 year of related experience in customer service or support.
Familiarity with standard procedures and routines to manage daily tasks.
Ability to follow established processes with limited need for supervision.
Strong English language skills and computer literacy skills?
Excited by the opportunity to support Customers and Patients, in a business that makes a real impact.
Ability to work autonomously and problem solve

Preferred:

Vocational training or equivalent experience in healthcare, customer service, or technical support.
Strong communication and problem-solving skills.
Experience using CRM or ticketing systems.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Apply Now

Refine Your Search

resmed jobs in sydney, nsw

Customer Service Representative (Fixed term 12 Months)

Customer Service Representitive

E-Commerce Specialist

Engineering Manager

Sleep Coach/Sales Assistant - Kogarah, NSW (Full-time)

Associate Software Engineer

Graduate Software Engineer

Graduate Engineer - Field Investigations (Fixed-Term Contract, 12 Months)

Senior Quality Assurance Engineer - Audits

Sleep Coach/Sales Assistant - Surry Hills, NSW (Full time)

Software Engineer

Senior Consumer Marketing Specialist - ANZ (12mth Fixed term)

Senior User Researcher

Director, Solution Architecture

Senior Software Engineer

Business Analyst- Direct to Consumer

Platform Engineer

Mechanical Engineer

Reliability and Maintenance Technician

Software Engineer

I want to receive the latest job alert for resmed in sydney, nsw

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