In-Demand Reservations guest services Jobs in Sydney, Nsw

Cluster Reservations Agent
Marriott International, Inc —Sydney NSW
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Supervising experience
- Annual leave
- Employee assistance program
Guest Services Agent
Breakfree on Broadway —Glebe NSW
- $26.44 - $44.15 an hour
- Part-time
- Customer service
- Organisational skills
- In-person
- Employee discount
Quick Apply
Reservations Agent
AccorHotel —Sydney NSW
- Communication skills
- Hotel experience
- Office experience
- Parental leave
- Employee assistance program
Quick Apply
6d
Guest Service Agent
PARKROYAL Darling Harbour —Sydney NSW
- $34.19 an hour
- Part-time
- In-person
- Office experience
- Employee assistance program
- Employee discount
Quick Apply
9d
Reservations Agent
Shangri-La Hotels —The Rocks NSW
- Weekend availability
- Management
- Organisational skills
- Communication skills
Front Office All Rounder | Guest Services
SOFITEL —Sydney NSW
- Weekend availability
- Hospitality
- Guest services
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
Assistant Reservations Manager
Hunter Street Hospitality —Sydney NSW
- Full-time
- Hospitality
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
Venues Reservations & Events Planning Executive
Marriott International, Inc —Sydney NSW
- Full-time
- Hospitality
- Microsoft Office
- Leadership
FOH Host/Receptionist
Flight Club Sydney —The Rocks NSW
- $33.85 an hour
- Front desk
- In-person
- Communication skills
- Employee discount
Quick Apply
5d
Guest Experience Executive
AccorHotel —Sydney NSW
- Full-time
- Hospitality
- Communication skills
- Hotel experience
- Parental leave
- Employee assistance program
Quick Apply
14d
Reservation Agent
Four Seasons —Sydney NSW
- Weekend availability
- Hospitality
- Organisational skills
- Guest services
Experienced Guest Service Agent
Hotel Urban St Leonards —Greenwich NSW
- $70,000 a year
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick Apply
4d
Guest Service Agent
Accor Apartments & Realty —Chatswood NSW
- Weekend availability
- Hospitality
- Culinary experience
- Front desk
Guest Service Agent - The Ultimo Hotel
EVT Group —Haymarket NSW
- Communication skills
- Hotel experience
- Resort
- Parental leave
Guest Experience Expert
Marriott International, Inc —Chippendale NSW
- Full-time
- Cash handling
- Hotel experience
- Annual leave
- Employee assistance program
14d
Front Office All Rounder (Part-Time)
Hilton —Sydney NSW
- Part-time
- English
- Front desk
- In-person
10d
Front Office All-Rounder
AccorHotel —Mascot NSW
- Weekend availability
- Hospitality
- Customer service
- Master's degree
- Employee assistance program
Quick Apply
Guest Service Agent
Mercure Sydney Parramatta —Rosehill NSW
- $27.97 - $27.98 an hour
- Part-time
- Hospitality
- Customer service
- Cleaning
- Parental leave
- Employee discount
Quick Apply
Guest Service Agent - Harbour Rocks Hotel
EVT Group —The Rocks NSW
- Supervising experience
- Resort
- Office experience
- Parental leave

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Cluster Reservations Agent

Marriott International, Inc -
Sydney NSW

Apply Now

Job Details

Part-time

Benefits

Annual leave
Employee assistance program
Employee discount
Sabbatical
Referral program

Qualifications

No experience needed
Senior Secondary Certificate of Education
Supervising experience
Education

Full Job Description

Additional Information
Job Number26099372
Job CategoryReservations
Location161 Elizabeth Street, Sydney, New South Wales, Australia, 2000
SchedulePart Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education: High school diploma
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Our Benefits:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

#s-dni

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

reservations guest services jobs in sydney, nsw

Cluster Reservations Agent

Guest Services Agent

Reservations Agent

Guest Service Agent

Reservations Agent

Front Office All Rounder | Guest Services

Guest Services Agent

Assistant Reservations Manager

Venues Reservations & Events Planning Executive

FOH Host/Receptionist

Guest Experience Executive

Reservation Agent

Experienced Guest Service Agent

Guest Service Agent

Guest Service Agent - The Ultimo Hotel

Guest Experience Expert

Front Office All Rounder (Part-Time)

Front Office All-Rounder

Guest Service Agent

Guest Service Agent - Harbour Rocks Hotel

I want to receive the latest job alert for reservations guest services in sydney, nsw

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