In-Demand Hotel & accommodations senior managers Jobs in Sydney, Nsw

Hotel Duty Manager/Senior Guest Service
Hotel Mercure St Leonards —Greenwich NSW
- Weekend availability
- Customer service
- In-person
- Communication skills
Quick Apply
10d
SVP Client Delivery & Regional Lead APAC
Accommodations Plus International —Mascot NSW
- Full-time
- Bilingual
- Sales
- Marketing
Quick Apply
Senior Sales Manager - MICE (Harbourside)
Doltone Hospitality Group —Pyrmont NSW
- Full-time
- CRM software
- Management
- Sales
- Employee assistance program
- Employee discount
5d
Restaurant Supervisor
SOFITEL —Sydney NSW
- $31.30 - $70.43 an hour
- Part-time
- Serving
- Hospitality
- POS
- Parental leave
- Employee assistance program
Quick Apply
14d
Director of Food & Beverage
NH Collection —Sydney NSW
- Full-time
- Budgeting
- Leadership
- Restaurant experience
- Health insurance
- Employee assistance program
Quick Apply
Assistant Manager - Oasis on Beamish Hotel / Campsie Area
Sonnel Hospitality —Campsie NSW
- Weekend availability
- Hospitality
- Leadership
- Hotel experience
Quick Apply
Assistant Front Office Manager - Rydges Sydney Central
EVT Group —Surry Hills NSW
- Full-time
- Management
- Team management
- Budgeting
Technical Project Manager
Endeavour Group —Sydney NSW
- Contract
- Hybrid work
- Google Suite
- Computer science
- Azure
Quick Apply
Change Manager
Endeavour Group —Barangaroo NSW
- Contract
- Hybrid work
- ERP systems
- AI
Quick Apply
Sales Manager - MICE
Doltone Hospitality Group —Pyrmont NSW
- Full-time
- Management
- Sales
- Negotiation
- Employee assistance program
- Employee discount
5d
Director of VIP Services
Elysium Manly —Manly NSW
- Weekend availability
- Microsoft Outlook
- Microsoft Office
- Business Administration
- Employee assistance program
Quick Apply
1d
Portfolio Revenue Manager - 12 Month Contract- Parental Leave Cover
AccorHotel —Woolloomooloo NSW
- Full-time
- Management
- Analysis skills
- Employee assistance program
Quick Apply
5d
Senior Customer Analyst
Endeavour Group —Sydney NSW
- Full-time
- Hybrid work
- SQL
- AI
- Marketing
Quick Apply
9d
Senior Finance Manager, Transformation
Endeavour Group —Barangaroo NSW
- Full-time
- Hybrid work
- Budgeting
13d
Portfolio Business Development Manager
AccorHotel —Sydney NSW
- Full-time
- Sales
- Business development
- Analysis skills
Quick Apply
Director of Rooms InterContinental Sydney
InterContinental —Sydney NSW
- Hospitality
- Budgeting
- Leadership
- Parental leave
Account Director - Sydney, Australia
Accommodations Plus International —Mascot NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
Quick Apply
Duty Manager
M GALLERY —Sydney NSW
- Weekend availability
- First Aid Certification
- Communication skills
- Time management
- Free parking
Quick Apply
Senior Finance Analyst - Capital and Corporate Advisory (12mths FTC)
Endeavour Group —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Communication skills
9d
Designer (Retail Innovation)
Endeavour Group —Sydney NSW
- Full-time
- Hybrid work
- Management
- CAD
- Communication skills
9d

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hotel & accommodations senior managers jobs near sydney, nsw

Hotel Duty Manager/Senior Guest Service

Hotel Mercure St Leonards
Greenwich NSW

Quick Apply

Job Details

Permanent | Full-time
10 days ago

Qualifications

Customer service
Communication skills

Full Job Description

Located on Sydney’s North Shore, Mercure St Leonards offers boutique-style hotel accommodation with modern amenities. The hotel is conveniently located, walking distance to public transport (St Leonards train station and Crows Nest metro station) providing easy access to Sydney city centre.

We are seeking a warm and welcoming Duty Manager with a passion for customer service and a commitment to creating memorable experiences for our guests. The position requires full-time hours on a rotating roster, Monday to Sunday (7am–3pm and 3pm–11pm).

Reporting to the Operations Manager, the Duty Manager position includes the following duties and responsibilities:

Greet guests on arrival and provide a warm, professional welcome.
Manage guest check-ins and check-outs efficiently.
Handle guest complaints and respond promptly to all guest enquiries.
Process guest payments and maintain accurate guest accounts.
Answer phone calls and respond to email enquiries in a timely manner.
Take and enter reservations accurately.
Conduct regular inventory checks.
Liaise with other departments, including the Food and Beverage and Housekeeping teams, to coordinate group bookings and ensure a seamless guest experience.

The successful applicant:

Mastery of Opera Cloud is preferred.
2 years experience as a Hotel Duty Manager or Guest Service Agent is required.
Experience in managing complaints
High attention to detail and the ability to work well under pressure
A very strong focus on customer service, good use of initiative, excellent communication skills and a high level of personal grooming and presentation.
Availability on weekends is a must.
Available to work on a rotating roster 7am to 3pm and 3pm to 11pm

Work in a friendly, cohesive team environment at Hotel Mercure, where we value differences and welcome applications from individuals of all backgrounds. If you are an experienced Duty Manager with good customer service skills, APPLY NOW!!!

Job Types: Full-time, Permanent

Application Question(s):

Are you authorised to work in Australia on a FULL-TIME basis (38 hours/week)?
(PLEASE ANSWER THE QUESTION) What motivated you to apply for this role?
(PLEASE ANSWER THE QUESTION) With which online reservation system are you familiar? Please list them.
(PLEASE ANSWER THE QUESTION) Are you available to work on weekends (this is a must)?
(PLEASE ANSWER THE QUESTION) Are you willing to work on a rotating roster (7am to 3pm and 3pm to 11pm)?
What is your expected gross salary (please answer the question)?

Experience:

guest service agent: 2 years (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

hotel & accommodations senior managers jobs in sydney, nsw

Hotel Duty Manager/Senior Guest Service

SVP Client Delivery & Regional Lead APAC

Senior Sales Manager - MICE (Harbourside)

Restaurant Supervisor

Director of Food & Beverage

Assistant Manager - Oasis on Beamish Hotel / Campsie Area

Assistant Front Office Manager - Rydges Sydney Central

Technical Project Manager

Change Manager

Sales Manager - MICE

Director of VIP Services

Portfolio Revenue Manager - 12 Month Contract- Parental Leave Cover

Senior Customer Analyst

Senior Finance Manager, Transformation

Portfolio Business Development Manager

Director of Rooms InterContinental Sydney

Account Director - Sydney, Australia

Duty Manager

Senior Finance Analyst - Capital and Corporate Advisory (12mths FTC)

Designer (Retail Innovation)

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