In-Demand Ground staff airport Jobs in Sydney, Nsw

Guest Services Agent
Virgin Australia —Sydney NSW
- Part-time
- Communication skills
- Annual leave
Trainee - Unaccredited Position
NSW Health —Kogarah NSW
- $117,745 - $147,664 a year
- Temporary
- Medicine
- Research
- Communication skills
Terminal Supervisor
Sydney Airport —Mascot NSW
- Rotating roster
- Senior Secondary Certificate of Education
- Leadership
Quick Apply
Operations Manager Passenger Services - WSI & SYD
Menzies Aviation —Sydney Kingsford Smith Airport NSW
- Full-time
- Management
- Customer service
- Leadership
5d
Legal Administrative Assistant (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick Apply
Regional Manager - Sydney Airport - Australia
Travelex —Sydney NSW
- Full-time
- Customer service
- In-person
- Negotiation
- Parental leave
- Employee discount
Aircraft Maintenance Engineer / Aircraft Surface Finisher | NSW Bankstown
Toll Group —Bankstown NSW
- Full-time
- Computer skills
- Communication skills
Cargo Operations Manager
Swissport International AG —Mascot NSW
- Full-time
- Microsoft Office
- Administrative experience
- Leadership
- Opportunities for advancement
7d
Detection and Response Engineer (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Azure
- AWS
- Analysis skills
Quick Apply
Carbridge Bus Driver
Swissport International AG —Mascot NSW
- Full-time
2d
Software Engineer - Disruptor Capabilities (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Quick Apply
Director of Product (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Computer Science
- Education
- Bachelor's degree
Quick Apply
Spectrum Compliance Officer (AU)
DroneShield Limited —Sydney NSW
- Full-time
Quick Apply
Category Manager (AU)
DroneShield Limited —Alexandria NSW
- Full-time
- Management
- Manufacturing
- Negotiation
Quick Apply
Proposal Specialist (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
13d
AI Infrastructure Lead (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Computer science
- Computer Science
- DevOps
Quick Apply
Cyber Security - Governance, Risk and Compliance Specialist (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Quick Apply
VP of Software Engineering (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Computer Science
- Sales
- Engineering
Quick Apply
Computer Vision Engineer - VisionAI (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Engineering
Quick Apply
1d
Senior Platforms Engineer - HIL (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Quick Apply

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ground staff airport jobs near sydney, nsw

Guest Services Agent

Virgin Australia -
Sydney NSW

Apply Now

Job Details

Part-time

Benefits

Annual leave
Insurance services

Qualifications

Communication skills

Full Job Description

Guest Services Agent

509713

Sydney, NSW, Australia

Part Time

Hello. We’re Virgin Australia, and we’re looking for Guest Services Agents to join our airport team.

We’re the airline that’s always done things a little different. We go the extra mile, in the air and on the ground, to create genuine experiences that put our guests firmly at the heart of everything we do. And we need you to help make our guests’ time at the airport, before and after their journey, truly wonderful!

Our values are at the core of what we do, and we pride ourselves on being our unique, authentic selves, while ensuring our guests have a seamless journey.

Who we’re looking for

Problem solving, solutions focused professionals who pride themselves on their empathetic, warm and caring nature. You will be a confident communicator with the ability to connect with a diverse range of guests and team members. You are resilient, you keep cool under pressure, and you love to solve complex problems.

You’ll effectively navigate computer systems to find the best solutions for our guests, whilst anticipating needs and having strong awareness of your surroundings.

You’ll be the first face our guests see, so it’s important that you’re naturally caring and empathetic as you’ll be ambassadors for everything that makes Virgin Australia great.

What you’ll be doing

You’ll be helping our guests when they arrive at the airport, checking them in and making sure all their documentation is correct. You’ll re-book flights and provide support to them, through flight disruptions and cancellations. You’ll be supporting guests with specific requirements, such as; unaccompanied minors, guests with disability, or others who require some assistance. At the gate, you’ll help board flights and complete other arrival and departure tasks – including some time in the spotlight doing service announcements for our guests.

You’ll be great in this role if you…

Are at least 18 years of age
Are an Australian Citizen or Permanent Resident
Have had at least 3 years of previous employment in part-time or full-time hours, in roles that focus on caring for people/customers
Have demonstrated experience working in a high-pressure, fast paced environment
Have recent experience learning a new computer system or program
Are a strong communicator with the ability to de-escalate situations while remaining calm and solutions focused
You have high emotional intelligence and empathy
Have a reliable means of transport to and from the airport, even at hours when public transport is not operating
Can work a rotating shift roster (including early starts, late finishes, weekends, public holidays and peak periods)
Are available 365 days per year (Monday – Sunday) with no restrictions
Are comfortable being around cats and dogs who may travel with us from time to time

Please note, this role is permanent, part-time. You are guaranteed a minimum of 50 hours per fortnight, with the ability to pick up extra shifts.

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
Free onsite physio
Generous annual leave
Heavily discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
Discounts on travel insurance, Virgin Australia Lounge membership, car hire, accommodation and worldwide experiences
Access to the 'Virgin Family' platform, connecting you with staff-only special offers with Virgin brands around the world
Hospitality, retail, technology, beauty services and wellness discounts
Extensive training from the industry’s best
Career progression opportunities
Full uniform and staff parking
And a lot more…

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQIA+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. .

Apply Now

Refine Your Search

ground staff airport jobs in sydney, nsw

Guest Services Agent

Trainee - Unaccredited Position

Terminal Supervisor

Operations Manager Passenger Services - WSI & SYD

Legal Administrative Assistant (AU)

Regional Manager - Sydney Airport - Australia

Aircraft Maintenance Engineer / Aircraft Surface Finisher | NSW Bankstown

Cargo Operations Manager

Detection and Response Engineer (AU)

Carbridge Bus Driver

Software Engineer - Disruptor Capabilities (AU)

Director of Product (AU)

Spectrum Compliance Officer (AU)

Category Manager (AU)

Proposal Specialist (AU)

AI Infrastructure Lead (AU)

Cyber Security - Governance, Risk and Compliance Specialist (AU)

VP of Software Engineering (AU)

Computer Vision Engineer - VisionAI (AU)

Senior Platforms Engineer - HIL (AU)

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