In-Demand Downer group Jobs in Sydney, Nsw

Senior Service Delivery Coordinator
Downer Group —Sydney NSW
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance program
Meter Reader - Windsor
Downer Group —Sydney NSW
- Full-time
- Management
- Customer service
- Outdoor work
- Paid training
Handyperson
Downer Group —Sydney NSW
- Maintenance
- Plumbing
- Time management
- Employee assistance program
Security Officer
Downer Group —Sydney NSW
- Weekend availability
- Writing skills
- First Aid Certification
- Communication skills
- Employee assistance program
Electrician
Downer Group —Sydney NSW
- CPR Certification
- Electrical experience
- Time management
- Employee assistance program
Security Guards
Downer Group —Sydney NSW
- Weekend availability
- Writing skills
- First Aid Certification
- Communication skills
- Employee assistance program
Quality Auditor
Downer Group —Sydney NSW
- Analysis skills
- Communication skills
- Employee assistance program
Cleaners - Villawood Immigration Detention Centre IDCIFM
Downer Group —Sydney NSW
- Part-time
- Cleaning
- Communication skills
- Employee assistance program
Groundsperson
Downer Group —Randwick NSW
- Contract
- Employee assistance program
Meter Reader- Chatswood
Downer Group —Sydney NSW
- Outdoor work
- Paid training
Meter Reader- Dee Why
Downer Group —Sydney NSW
- Outdoor work
- Paid training
Talent Acquisition Coordinator - SI
Downer Group —North Ryde NSW
- Recruiting
- Communication skills
- Time management
- Employee assistance program
Plumber
Downer Group —Sydney NSW
- Maintenance
- Plumbing
- No degree
- Employee assistance program
Meter Reader- Newcastle
Downer Group —Sydney NSW
- Outdoor work
- Paid training
Assistant Company Secretary Group
Downer Group —North Ryde NSW
- Administrative experience
- Bachelor's degree
- Organisational skills
- Parental leave
- Employee assistance program
Business Development Manager IFM
Downer Group —Sydney NSW
- Business development
- Communication skills
- Employee assistance program
Property Portfolio Manager
Downer Group —Sydney NSW
- Management
- Negotiation
- Parental leave
- Employee assistance program
7d
Buyer
Downer Group —North Ryde NSW
- Full-time
- ERP systems
- Bachelor's degree
- Communication skills
6d
Civil Landscaping Crew Members
Downer Group —West Pennant Hills NSW
- $34.79 an hour
- Nights as needed
- On-the-job training
Commercial Officer
Downer Group —Sydney NSW

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Senior Service Delivery Coordinator

Downer Group -
Sydney NSW

Apply Now

Job Details

Full-time

Benefits

Employee assistance program

Qualifications

Customer service
Microsoft Office
Communication skills

Full Job Description

We currently have an opportunity for a Senior Service Delivery Coordinator in Kingsgrove to join our Government and Integrated Facilities Management team play a key role in delivering a responsive, high‑quality service experience while supporting contract performance and operational excellence. Reporting to the Service Manager, you’ll help deliver high-quality outcomes that support our essential services.

What You’ll Do

This role offers a broad scope, with key responsibilities including:

Coordinating the end-to-end work order lifecycle across multiple contracts, ensuring accuracy, timeliness, and compliance with KPIs and SLAs.
Acting as a senior point of contact for complex queries and escalations, providing clear, compassionate, and professional communication to customers and stakeholders.
Supporting service delivery partners and internal teams to maintain smooth workflows, proactive issue resolution, and strong service outcomes.
Reviewing, finalising, and validating work orders, claims, and invoicing to support commercial accuracy and contract performance.
Mentoring and supporting Service Delivery Coordinators, contributing to knowledge sharing, capability uplift, and a positive team culture.

What You’ll Bring

Experience in a fast-paced customer service or operations environment, with confidence managing multiple priorities and tight timeframes.
Strong coordination, organisational, and attention-to-detail skills, with a commitment to quality and continuous improvement.
Well-developed communication skills and the ability to build trusted relationships with diverse internal and external stakeholders.
Sound systems capability, including MS Office, and the ability to work confidently within work order or contract management systems.
A collaborative mindset with the confidence to provide guidance, share knowledge, and support others to succeed.

More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer?

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

What It Means to Belong at Downer

We’re proud of our high-performance culture and commitment to diversity, offering:

Training and development to support and diversify your career.
With 30% of vacancies filled internally you’ll find real opportunities to advance your career.
Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more.
Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.

If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.

Apply Now

Refine Your Search

downer group jobs in sydney, nsw

Senior Service Delivery Coordinator

Meter Reader - Windsor

Handyperson

Security Officer

Electrician

Security Guards

Quality Auditor

Cleaners - Villawood Immigration Detention Centre IDCIFM

Groundsperson

Meter Reader- Chatswood

Meter Reader- Dee Why

Talent Acquisition Coordinator - SI

Plumber

Meter Reader- Newcastle

Assistant Company Secretary Group

Business Development Manager IFM

Property Portfolio Manager

Buyer

Civil Landscaping Crew Members

Commercial Officer

I want to receive the latest job alert for downer group in sydney, nsw

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