Why Tyro?
At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 76,000 merchants across Australia and to work with almost 800 partners to create seamless experiences for hospitality, retail, services and health providers.
It starts with You.
Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.
Step inside life at Tyro here.
About the role
We are seeking a dynamic and driven individual to join our team as a Lending Sales Associate specialising in business loans. As part of the lending team you will play a crucial part in supporting our lending growth performance, focusing on the diverse needs of our business clients.
What you'll do
Engage our customers via various proactive outbound calling to assist with banking enquiries and lending eligibility
Raising awareness of Tyro’s banking solutions in every interaction
Assist with Banking enquiries and advise on process with clients interested in banking, accounts, and lending.
Cross-sell and refer EFTPOS opportunities to the sales & account management team.
Build strong relationships with business clients, creating advocates and helping repeat borrowers.
Working closely with risk and product to ensure we meet our customer’s needs
Collection of financials for manual assessment.
Assist in the vetting of applicants, conducting preliminary reviews of financial documents and credit history.
Perform basic credit analyses to evaluate credit worthiness of business loan applicants prior to risk submission for manual assessment.
Monitor the quality of funded loans, including the rate of defaults to maintain a healthy loan portfolio.
Stay informed about industry trends, market conditions and competitor offers.
Providing customer and business insights back to internal stakeholders.
Ad hoc duties to assist with customer enquiries, initiatives, projects, campaigns and work as prescribed by your manager.
What you'll bring
Experience in banking or financial services, with exposure to lending and credit products.
Previous experience in a phone-based sales or telesales environment will be highly regarded.
Enthusiasm for customer service, with keen attention to detail and follow-up.
Excellent time management and strong communication/interpersonal skills.
Confidence building relationships with customers and internal teams; proactive mindset and strong initiative.
Analytical and problem-solving capability; interest in understanding credit and lending fundamentals.
Bachelor’s degree in finance/business (desirable, not essential); understanding of financial statements and credit analysis (desirable, not essential).
What’s in it for you?
We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.
You’ll also receive:
A mix of in-office and remote working
Learning and career development opportunities
16 weeks paid primary carers leave
12 weeks paid secondary carers leave
Annual team-based volunteer day
Birthday Leave
Power Up Day (Additional day of leave)
Weekly team social events, snacks, craft beer and wine, ping pong and video games
Taco Tuesdays
Mental health and wellness initiatives
Novated leasing
Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.
Still with us?
If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.
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