In-Demand Technical specialist Jobs in Sunshine Coast, Qld

Conversational AI Technical Specialist
Auto & General Holdings —Birtinya QLD
- CRM software
- Analysis skills
- Software development
- Parental leave
- Gym membership
Quick Apply
L2 Network and Desktop Support
MNL Technologies —Sunshine Coast QLD
- Part-time
- Management
- Customer service
- Analysis skills
Quick Apply
Senior Manager Conversational AI
Auto & General Holdings —Kawana Waters QLD
- Management
- Financial services
- AI
- Parental leave
- Gym membership
Quick Apply
Graduate Engineer, Civil
Colliers —Sunshine Coast QLD
- Full-time
- Hybrid work
- AutoCAD
- Civil Engineering
- Communication skills
Quick Apply
3d
Level 2 Service Desk Engineer
EFEX —Maroochydore QLD
- $80,000 - $100,000 a year
- Full-time
- Azure
- Communication skills
Quick Apply
Team Leader Recoveries
Auto & General Holdings —Kawana Waters QLD
- Management
- Customer service
- Data analysis skills
- Parental leave
- Gym membership
Quick Apply
Technical Director – Wastewater Treatment
AECOM —Sunshine Coast QLD
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Leadership
1d
Digital Services Specialist
Sunshine Coast Council —Maroochydore QLD
- $91,000 - $97,000 a year
- Full-time
- Remote
- Administrative experience
- No degree
- Communication skills
- Employee assistance program
Project Coordinator
Colliers —Sunshine Coast QLD
- Full-time
Quick Apply
Senior Manager, Workplace Relations and Business Partnering
University of the Sunshine Coast —Buderim QLD
- $148,551 a year
- Full-time
- Business
- Leadership
- Relocation assistance
- Employee assistance program
Senior SEO Specialist
Digital Nomads HQ —Mooloolaba QLD
- $70,000 - $100,000 a year
- Full-time
- Research
- In-person
- Communication skills
Technical Director - Water Treatment
AECOM —Sunshine Coast QLD
- Full-time
- Hybrid work
- Engineering
- Leadership
- Communication skills
Civil Designer
colliers —Sunshine Coast QLD
- Full-time
Project Manager
Mott MacDonald —Sunshine Coast QLD
- Part-time
- Agile
- Communication skills
Expressions of Interest - Water Infrastructure Engineering Opportunities
AECOM —Maroochydore QLD
- Full-time
- Hybrid work
Senior Engineer
ADG Engineers (Aust) Pty Ltd —Sunshine Coast QLD
- Bachelor's degree
- Construction experience
- Civil Engineering
- Wellness program
- Annual leave
Quick Apply
14d
Field Service Technician
Aptella —Sunshine Coast QLD
- Customer service
- Organisational skills
- Communication skills
- Health insurance
- Gym membership
3d
Landscape Architect
Place Design Group —Sunshine Coast QLD
- Full-time
- CAD
- Communication skills
Construction Auditor
Colliers —Sunshine Coast QLD
- Full-time
- Construction experience
Quick Apply
Graduate Civil Engineer 2027
Egis —Sunshine Coast QLD
- Contract
- Construction experience
- Civil Engineering
- Communication skills
- Parental leave

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Conversational AI Technical Specialist

Auto & General Holdings -
Birtinya QLD

Quick Apply

Job Details

Permanent

Benefits

Employee rewards program
Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

CRM software
Google Cloud Platform
Analysis skills
Natural language processing
Software development
APIs
AI
Data warehouse

Full Job Description

The role
The Conversational Al Technical Specialist is responsible for the design, development, integration, and maintenance of robust and scalable Conversational Al solutions.

This role translates conversational designs into technical reality, building the Al models and systems that power Agentic Al capabilities within Auto & General's Genesys Cloud environment and other platforms.

What you’ll be doing

Design, develop, and implement Customer/Third Party Conversational Al models.
Integrate Conversational Al solutions with A&G's Genesys Cloud platform, CRM, Datalakes, knowledge bases, and other internal systems via APIs.
Contribute to the technical architecture of Customer / Third Party Conversational Al solutions, ensuring they are scalable, performant, secure, and maintainable.
Work with relevant internal roles to prepare, train, and fine-tune Al models. Monitor model performance, identify drift, and implement retraining strategies.
Diagnose and resolve technical issues within the Conversational Al systems. Proactively identify opportunities for technical optimisation and efficiency improvements.
Collaborate closely with Conversational Al Designers to understand user requirements and translate them into technical specifications. Work with other IT and Data teams to ensure seamless integration and data flow.
Adhere to best practices in software development, Al model development, security, and data privacy.
Identify and report potential risks or inadequate controls related to compliance operational risks
Champion a culture of risk and compliance across the division
Maintain awareness, understanding and compliance with Company policies and procedures, including the on-time completion of mandatory training
Additional tasks as reasonably required.

What experience you’ll bring
Experience:

Proven experience in a software development or technical specialist role, with significant focus on Al, Machine Learning, or Natural Language Processing.
Demonstrated experience in developing and deploying Conversational Al solutions (e.g., chatbots, voicebots, intelligent virtual assistants).
Experience with enterprise contact centre platforms, particularly Genesys Cloud, is highly advantageous.

Technical Skills:

Experience with cloud platforms, especially Google Cloud Platform (GCP) and its Al services (e.g., Dialogflow, Vertex Al).
Proficiency in API design and integrations).
Understanding of database technologies and data warehousing concepts.

Problem Solving:

Strong analytical and problem-solving skills, with an ability to debug complex technical issues.
Ability to work independently and as part of a cross-functional team.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

technical specialist jobs in sunshine coast, qld

Conversational AI Technical Specialist

L2 Network and Desktop Support

Senior Manager Conversational AI

Graduate Engineer, Civil

Level 2 Service Desk Engineer

Team Leader Recoveries

Technical Director – Wastewater Treatment

Digital Services Specialist

Project Coordinator

Senior Manager, Workplace Relations and Business Partnering

Senior SEO Specialist

Technical Director - Water Treatment

Civil Designer

Project Manager

Expressions of Interest - Water Infrastructure Engineering Opportunities

Senior Engineer

Field Service Technician

Landscape Architect

Construction Auditor

Graduate Civil Engineer 2027

I want to receive the latest job alert for technical specialist in sunshine coast, qld

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