In-Demand Customer care team leader Jobs in Sunshine, Vic

Home Assessor
Auto & General Holdings —Sunshine VIC
- Organisational skills
- Communication skills
- Time management
- Parental leave
- Gym membership
Quick Apply
Customer Contact Officer
Serco Plc —Melbourne VIC
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Support Worker
The CareSide —Sunshine West VIC
- $43 an hour
- CPR Certification
- Office
- First Aid Certification
- Travel reimbursement
Quick Apply
4d
Motor Assessor
Auto & General Holdings —Sunshine VIC
- Writing skills
- Communication skills
- On-the-job training
- Employee discount
Quick Apply
Coordinator (Outside School Hours Care) in Sydenham
Kelly Club Australia Pty Ltd —Sydenham VIC
- $40 - $42 an hour
- Part-time
- Customer service
- Experience working with children
- Bachelor's degree
Quick Apply
Coordinator (Outside School Hours Care) in Hoppers Crossing
Kelly Club Australia Pty Ltd —Hoppers Crossing VIC
- $40 - $42 an hour
- Full-time
- Customer service
- Experience working with children
- Bachelor's degree
Quick Apply
Lead Coordinator
Kelly Club Australia Pty Ltd —Yarraville West VIC
- $42 - $44 an hour
- Full-time
- Customer service
- Experience working with children
- Bachelor's degree
Quick Apply
Home Assessing Manager
Auto & General Holdings —Sunshine VIC
- Communication skills
- Parental leave
- Employee discount
Quick Apply
Junior Team Member – Perfect First Job - At Red Rooster Deer Park
Red Rooster Deer Park —Deer Park VIC
- $14.61 - $35.07 an hour
- Part-time
- Customer service
- In-person
- Cash handling
- Employee discount
- Referral program
Quick Apply
Disability Support Worker needed
Marley Ability —Broadmeadows VIC
- $41.11 - $74.28 an hour
- Overtime
- First Aid Certification
- In-person
- Travel reimbursement
- Professional development assistance
Quick Apply
12d
Commercial Graduate - VIC
Air Liquide —Sunshine North VIC
- Full-time
- Marketing
- Business
NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!
LHR —Melbourne VIC
- $48 - $60 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Customer Success Manager
Deposit Power —Melbourne VIC
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Data entry
Quick Apply
Graduate Engineer - VIC
Air Liquide —Sunshine North VIC
- Full-time
Crew Member - "Day shift team member required – Monday to Friday, 9am–5pm"
Red Rooster Deer Park —Deer Park VIC
- $23.24 - $39.83 an hour
- Part-time
- Customer service
- In-person
- Cash handling
- Employee discount
- Referral program
Quick Apply
Business Development Manager - Home Oxygen & Aged Care
Air Liquide —Sunshine North VIC
- Full-time
- Sales
- Nursing
- Health insurance
- Employee assistance program
Guest Service Agent
AccorHotel —Melbourne VIC
- Part-time
- Employee assistance program
Quick Apply
Customer Assistant - Dan Murphy's Caroline Springs
Endeavour Group —Caroline Springs VIC
- Part-time
- Employee assistance program
4d
Southern Region Manufacturing Manager
Vinidex Pty Ltd (Australia) —Sunshine VIC
- Full-time
- Engineering
- Manufacturing
- Leadership
- Relocation assistance
- Parental leave
Workforce Coordinator
Swissport International AG —Melbourne VIC
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Paid training
- Opportunities for advancement
4d

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Home Assessor

Auto & General Holdings -
Sunshine VIC

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Organisational skills
Communication skills
Time management

Full Job Description

About The Role

The role of a Home Assessor is to assess and report on damages, discuss and agree upon best repair methods in conjunction with our panel of home repairers and our internal claims team, while ensuring our customer service levels are of the highest standards.

Our Home Assessors are the face of our claims team. They are often the first person on site following a home insurance claim. This provides us a unique opportunity to assist our customers in their time of need.

Key Accountabilities

Attending clients’ properties (physically or Virtually) and accurately reporting on building damage to domestic insured properties, in line with policy coverage.
Providing accurate Scopes of Works for rectification works to be carried out on insurable events
Claims support - Review expert reports, provide technical advice and recommendations on policy coverage to our claims team.
Submitting reports, reviewing SOW’s and documentation in a timely manner (as per set SLA’s)
Determining and advising on the overall best method of repair of the building
Adhering to the company values and high customer service expectations
Customer satisfaction checks in relation to building repairs
Project Coordination and Management on complex / large loss claims
To achieve consistent adherence to key performance measures (KPI)
Virtual / desktop assessments & triage
Compliance with statutory and industry and company requirements
Interstate travel may be required for CAT events

What experience you’ll bring;

Experience in managing quality building work and enhancing customer satisfaction;
Strong understanding of building methodology
Background in producing accurate scopes of works;
Exceptional time management and organisational skills;
Reputable communication skills and conflict resolution handling;
Experience in managing, coaching and appraising builders;
Proven experience in building effective business relationships with builders;
Insurance experience preferred, but not essential.

The benefits of working at A&G;

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About Us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

customer care team leader jobs in sunshine, vic

Home Assessor

Customer Contact Officer

Support Worker

Motor Assessor

Coordinator (Outside School Hours Care) in Sydenham

Coordinator (Outside School Hours Care) in Hoppers Crossing

Lead Coordinator

Home Assessing Manager

Junior Team Member – Perfect First Job - At Red Rooster Deer Park

Disability Support Worker needed

Commercial Graduate - VIC

NDIS Participant Case Manager/Coordinator- Melbourne - Immediate Start!

Customer Success Manager

Graduate Engineer - VIC

Crew Member - "Day shift team member required – Monday to Friday, 9am–5pm"

Business Development Manager - Home Oxygen & Aged Care

Guest Service Agent

Customer Assistant - Dan Murphy's Caroline Springs

Southern Region Manufacturing Manager

Workforce Coordinator

I want to receive the latest job alert for customer care team leader in sunshine, vic

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