In-Demand Service leader Jobs in St Leonards, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
OSHC Coordinator | Chatswood
Primary OSH —Chatswood NSW
- Up to $45 an hour
- Full-time
- Leadership
- Paid training
- Health insurance
Quick Apply
Mortgage Broker
Award Mortgage —Sydney NSW
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
14d
Entry Level Solar Representative - Tele Sales
Smart Energy Group —Sydney NSW
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Customer Service/Sales Consultant
The Automotive Group —Ryde NSW
- $35 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Paid training
- Employee discount
Quick Apply
12d
Cafe Operations Manager
XS Espresso Franchising Pty Ltd —Greater Sydney NSW
- $85,000 - $90,000 a year
- Full-time
- Maintenance
- Recruiting
- In-person
Quick Apply
8d
OPERATIONS MANAGER DOG TRAINER/HANDLER
Bloomingtails —Artarmon NSW
- $80,000 - $85,000 a year
- Full-time
- Management
- Customer service
- Team management
- Employee discount
Quick Apply
1h
Sales Manager Trainee
Elevate Sales Sydney —Surry Hills NSW
- $1,500 - $2,500 a week
- Full-time
- Management
- Sales
- Customer service
- Paid training
Quick Apply
21h
OSHC Assistant Coordinator | Chatswood
Primary OSH —Chatswood NSW
- Up to $42 an hour
- Part-time
- Leadership
- Office experience
- Paid training
- Health insurance
Quick Apply
Entry Level Sales
Elevate Sales Sydney —Surry Hills NSW
- $1,500 - $2,500 a week
- Seasonal
- Sales
- Customer service
- Salesforce
- Paid training
Quick Apply
5d
Sales Representative
Elevate Sales Sydney —Coogee NSW
- $1,500 - $2,500 a week
- Seasonal
- Hospitality
- Sales
- Customer service
- Paid training
Quick Apply
7d
Team Members
Zambrero —Crows Nest NSW
- Cleaning
Quick Apply
Client Service Specialist - Sydney
moomoo —Sydney NSW
- Weekend availability
- Management
- Sales
- Customer service
Quick Apply
School Administration Officer - Preschool - Part Time (0.2FTE) Ongoing - Nirimba Fields Public School
School Administrative and Support —Sydney NSW
- $40.64 an hour
- Part-time
- Communication skills
7d
Competitive & Sporty People Wanted | Sales & Leadership Opportunity
Pinnacle Sales Group —Surry Hills NSW
- $80,000 - $130,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Paid training
- Professional development assistance
Quick Apply
1d
Operations Manager
The Bread and Butter Project —Marrickville NSW
- From $100,000 a year
- Full-time
- Management
- Bakery
- In-person
- Paid training
- On-the-job training
Quick Apply
Experienced Event & Hospitality Staff Wanted – Sydney
Event Staff Australia —Sydney NSW
- $28 - $35 an hour
- Serving
- Hospitality
- Customer service
Quick Apply
7d
PRACTICE ASSISTANT / FRONT OF STAFF
The Footwork Clinic —Chatswood NSW
- Part-time
- Clinic
Senior Client Service & Escalations Manager
Cushman & Wakefield —Sydney NSW
- Full-time
- Construction experience
- Leadership
- Communication skills
Quick Apply
13d
Social Work Casual Pool
NSW Health —St Leonards NSW
- $40.05 - $57.14 an hour
- Discharge planning
- Social Work
- Communication skills

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service leader jobs near st leonards, nsw

Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

service leader jobs in st leonards, nsw

Operations Manager - NDIS Service Provider

OSHC Coordinator | Chatswood

Mortgage Broker

Entry Level Solar Representative - Tele Sales

Customer Service/Sales Consultant

Cafe Operations Manager

OPERATIONS MANAGER DOG TRAINER/HANDLER

Sales Manager Trainee

OSHC Assistant Coordinator | Chatswood

Entry Level Sales

Sales Representative

Team Members

Client Service Specialist - Sydney

School Administration Officer - Preschool - Part Time (0.2FTE) Ongoing - Nirimba Fields Public School

Competitive & Sporty People Wanted | Sales & Leadership Opportunity

Operations Manager

Experienced Event & Hospitality Staff Wanted – Sydney

PRACTICE ASSISTANT / FRONT OF STAFF

Senior Client Service & Escalations Manager

Social Work Casual Pool

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