In-Demand Produce associate Jobs in Southbank, Vic

Assistant Front Office Manager
Marriott International, Inc —Melbourne VIC
- Full-time
- Hospitality
- Management
- No experience needed
6h
F&B Attendant
Hyatt Centric Melbourne —Melbourne VIC
- Part-time
- Serving
- Restaurant experience
- Communication skills
Enterprise PM Practice Associate
Head Office St Kilda Rd —Melbourne VIC
- Full-time
- Management
- PMP
- Analysis skills
8d
Barista
Hyatt Centric Melbourne —Melbourne VIC
- Part-time
- Serving
- Food service experience
- Communication skills
Guest Experience Manager
Marriott International, Inc —Melbourne VIC
- Full-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
6h
Commis Chef
Marriott International, Inc —Melbourne VIC
- Full-time
- Hospitality
- Organisational skills
- Kitchen experience
- Employee assistance program
- Referral program
Chef De Partie
Hyatt Centric Melbourne —Melbourne VIC
- Weekend availability
- Microsoft Office
- Computer skills
- Restaurant experience
14d
Accounts Payable | Senior Associate
PWC Australia —Southbank VIC
- Communication skills
2d
Investment Associate - Unlisted Assets
Health Employees Superannuation Trust Australia —Melbourne VIC
- Parental leave
- Employee assistance program
11d
Associate Clinical Trial Manager - PhD / Post-Doc (Oncology)
Medpace, Inc. —South Yarra VIC
- Full-time
- Microsoft Excel
- Management
- Doctoral degree
- Health insurance
- Annual leave
Events Service Manager
Park Hyatt Melbourne —Melbourne VIC
- Weekend availability
- Management
- Administrative experience
- Budgeting
- Health insurance
- Annual leave
Engineer - Modern Workplace (Managed Services)
LAB3 —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Management
- SharePoint
Quick Apply
Data Governance Analyst | Senior Associate
PWC Australia —Southbank VIC
- Contract
- Writing skills
- Analysis skills
- Organisational skills
- Parental leave
9d
Senior Associate, ANZ Strategy & Planning
DoorDash ANZ —Melbourne VIC
- SQL
- AI
Quick Apply
9d
MRI Supervisor
Imaging Associates —Doncaster VIC
- Weekend availability
- Clinic
- Bachelor's degree
- Leadership
- Parental leave
Quick Apply
Senior Associate or Special Counsel – Workplace Relations, Education, and Safety
Russell Kennedy —Melbourne VIC
- Communication skills
PhD Scholarship in Disability History
Monash University —Clayton VIC
- Full-time
- English
- Research
- Master's degree
Employment Senior Associate
CBP Lawyers —Melbourne VIC
- Full-time
- Research
- Analysis skills
- Communication skills
- Gym membership
SD-WAN / SASE Architect & Consultant
Accenture —Melbourne VIC
- Full-time
- Azure
- AWS
- AI
9d
Associate/Associate Director - Mechanical (Critical Systems)
Cundall —Melbourne VIC
- Full-time
- Schematics
- Engineering

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Assistant Front Office Manager

Marriott International, Inc -
Melbourne VIC

Apply Now

Job Details

Full-time
6 hours ago

Qualifications

Hospitality
Management
No experience needed
Senior Secondary Certificate of Education
Education
Hospitality Management
Front desk
Guest services
Communication skills

Full Job Description

Additional Information
Job Number26108267
Job CategoryRooms & Guest Services Operations
Location205 Collins Street, Melbourne, Victoria, Australia, 3000
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Refine Your Search

produce associate jobs in southbank, vic

Assistant Front Office Manager

F&B Attendant

Enterprise PM Practice Associate

Barista

Guest Experience Manager

Commis Chef

Chef De Partie

Accounts Payable | Senior Associate

Investment Associate - Unlisted Assets

Associate Clinical Trial Manager - PhD / Post-Doc (Oncology)

Events Service Manager

Engineer - Modern Workplace (Managed Services)

Data Governance Analyst | Senior Associate

Senior Associate, ANZ Strategy & Planning

MRI Supervisor

Senior Associate or Special Counsel – Workplace Relations, Education, and Safety

PhD Scholarship in Disability History

Employment Senior Associate

SD-WAN / SASE Architect & Consultant

Associate/Associate Director - Mechanical (Critical Systems)

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