In-Demand Crm specialist Jobs in South Australia

Service Line Specialist - CX CRM
Cognizant —Greater Adelaide SA
- Full-time
- Hybrid work
- Sales
- Salesforce
- AWS
Customer Service Specialist
MyIntegra —Greater Adelaide SA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Marketing Specialist
MXZ DEVELOPMENTS PTY LTD —Burnside SA
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
Quick Apply
Collections Specialist
Plenti Group —Greater Adelaide SA
- Full-time
- Customer service
- Financial services
- AI
Customer Support Specialist
Plenti Group —Greater Adelaide SA
- Full-time
- Customer service
- Financial services
- AI
Salesforce Developer
Journey Beyond —Adelaide SA
- Full-time
- CRM software
- Salesforce
- Analysis skills
- Parental leave
- Employee assistance program
Quick Apply
Sales Support - BANZ Australia Adelaide Airport
Bunzl —Adelaide Airport SA
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Profit sharing
- Health insurance
8d
Technical Account Manager - Concept Data
Lyra Technology Group —Eastwood SA
- Full-time
- Sales
- AI
- Communication skills
Quick Apply
10h
Account Manager - BANZ Australia Adelaide Airport
Bunzl —Adelaide Airport SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Profit sharing
- Health insurance
Health Banking Manager, Adelaide
NAB —Greater Adelaide SA
- Full-time
- Management
- Customer service
- Communication skills
5d
Practice Assistant
BDO —Greater Adelaide SA
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Health insurance
- On-the-job training
13d
Customer Care Coordinator-Marion
WSA APAC —Pasadena SA
- Monday to Friday
- Customer service
- Administrative experience
- Clinic
- Parental leave
- Employee assistance program
Quick Apply
Account Manager Healthcare/Aged Care
Bunzl —Adelaide Airport SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
2d

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Customer Service and Sales Consultant
Medibank —Modbury SA
If you have skills in customer service, sales, health, retail, or community engagement, you could be a great addition to our team.
$63,660 a year
14d
Administration/Customer Service Assistant
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Previous administration or customer service experience would be highly regarded. An understanding of Instagram, Facebook, Reels and current social media trends;…
$29.45 an hour
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Service Line Specialist - CX CRM

Cognizant -
Greater Adelaide SA

Apply Now

Job Details

Full-time

Qualifications

Salesforce Marketing Cloud
Sales
Salesforce
Google Tag Manager
AWS

Full Job Description

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the AI era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S and is consistently listed among the most admired companies in the world.
This role sits within Cognizant Moment, our unified experience practice that brings together AI, design, engineering and journey orchestration to create personalised, omnichannel experiences that drive growth. As a Global Top Tier Salesforce partner and a recognised leader in the Salesforce ecosystem, we deliver end-to-end Salesforce design, consulting, implementation and support; extending to contact centre transformation through partnerships with AWS, Google, Genesys, Nice and Microsoft.
In Asia Pacific (APAC), Cognizant has strong presence in key growth markets like Australia, Singapore, India, Japan, China and Hong Kong. It has grown rapidly in these regions and is now poised for exponential growth. We are now seeking the leaders with trail blazing track record of growth to fuel this growth story.
Cognizant is fully committed to being an inclusive workplace across Asia Pacific. Cognizant APAC has been named as the Top employer by Top Employers Institute for excellence in workforce planning & leadership development.
If you want to be part of this growth story, seize the moment and join us in APAC!

What are we looking for:
We are looking for a dynamic, experienced specialist keen to be part of a results-oriented culture accelerating AI-led experience change for our large, complex clients. Service Line Specialists (SLS) are advisory and sales specialists focused on creating, pursuing and closing Salesforce ecosystem and contact centre transformation opportunities in nominated markets. We work closely with and within client accounts to support vertical market alignment.
SLS’ provide deep expertise across the Salesforce ecosystem, including core clouds, industry solutions, Agentforce, Data Cloud, MuleSoft and contact center platforms such as AWS Connect and Genesys, to support Cognizant Moment and Cognizant’s client account teams in vertical markets and their account expansion plans into new markets and business areas. SLS’ are usually assigned into existing markets and some SLS’ will also engage in new logo markets.
The Service Line Specialist will be a trusted advisor to both the client and the Cognizant Client Partner, blending strategic and tactical sales experience with deep Salesforce and customer experience domain knowledge.

Responsibilities:
The primary responsibilities of this role are spread across three areas –
a) Practice growth and development,
b) Sales and Presales, and
c) Salesforce ecosystem and partner relationship management.
Additionally, the role will involve providing delivery oversight to transformation engagements in the region as well as working with the APJ Cognizant Moment leadership, the Cognizant Markets team and the digital networks (acquisitions) market teams for the development of GTM plays.
Practice and People

Input into to the end to end growth of the Salesforce ecosystem and contact center transformation capability within Cognizant Moment
Development of new capabilities across Salesforce emerging cloud offerings, Agentforce, Data Cloud and contact center / CX platforms, and related acquisitions
Co-ordination with Cognizant’s Salesforce acquisitions globally to bring the capability to ANZ region
Creating a supportive community (communities) that enable teams to come together to learn, create and have a sense of belonging
Sponsor mentoring / coaching of the teams including the "Home Managers" and a focus on the early career teams including opportunities for Bench teams.

Sales and Presales

Work with Cognizant Moment and wider sales teams on identifying and pursuing Salesforce ecosystem and contact center transformation opportunities in key target accounts
Work with Cognizant teams to support the additional demand generation
Engage with the global communities to bring methods, accelerators and processes to ANZ and the team.
Work with the account teams and projects to drive quality and customer satisfaction through ensuring value creation from all community members
Align presales / estimation support for the deals
Deal qualification, construction and reviews

Salesforce Ecosystem and Partner Relationship

Act as a representative of Cognizant Moment’s Salesforce ecosystem and contact center transformation practice in partner and industry forums
Maintain and nurture executive connects within Salesforce and key ecosystem partners with the aim to drive partner driven sales and capability development
Create platforms/forums to provide opportunities for practice associates to work in collaboration with partners
Work with Cognizant and Salesforce marketing teams to create joint activities and events including outreach programs

Additionally, the role is also expected to provide delivery oversight and active participation in escalation management in co-ordination with the Global Delivery leadership.

Apply Now

Refine Your Search

crm specialist jobs in south australia

Service Line Specialist - CX CRM

Customer Service Specialist

Marketing Specialist

Collections Specialist

Customer Support Specialist

Salesforce Developer

Sales Support - BANZ Australia Adelaide Airport

Technical Account Manager - Concept Data

Account Manager - BANZ Australia Adelaide Airport

Health Banking Manager, Adelaide

Practice Assistant

Customer Care Coordinator-Marion

Account Manager Healthcare/Aged Care

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