In-Demand Customer experience specialist Jobs in Shellharbour, Nsw

Customer Sales Representative (Inbound Contact Centre)
My NRMA —Wollongong NSW
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Annual leave
- Parental leave
Quick Apply
11d
Retail Assistant
Specsavers Pty. Ltd. —Dapto NSW
- Part-time
- Customer service
- Paid training
Customer Service Representative (Inbound Contact Centre)
My NRMA —Wollongong NSW
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Wollongong NSW
- Monday to Friday
- Sales
- No experience needed
Quick Apply
Christmas Casual Sales Assistant | Angus & Coote Shellharbour
Angus & Coote —Shellharbour NSW
- $34.89 an hour
- Weekend availability
- Sales
- Customer service
- On-the-job training
Quick Apply
13d
Retail Assistant | Kiama
Specsavers Pty. Ltd. —Kiama NSW
- Part-time
- Customer service
- Paid training
7d
Casual Practice Receptionist - Illawarra x 2
PRP Diagnostic Imaging —Wollongong NSW
- Customer service
- Microsoft Office
Accounts Payable Officer
WIN Network —Wollongong NSW
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Employee assistance program
Environmental Health Coordinator
2. Shellharbour City Council (Active Recruitment) —Shellharbour NSW
- $105,498 - $111,955 a year
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- Bachelor's degree
- Parental leave
- Employee assistance program
17h
Media Sales Specialist
ACM Media —Illawarra NSW
- Full-time
- Sales
- Communication skills
- Parental leave
- Employee assistance program
7d
Optical Assistant
Specsavers Pty. Ltd. —Shellharbour Square NSW
- Weekend availability
- Customer service
- Paid training
Case Management Specialist
icare —Wollongong NSW
- $87,199 - $102,936 a year
- Temporary
- Hybrid work
- Employee assistance program
- Gym membership
Medical Receptionist
Seaview Clinic - Dr R. McGrath —Wollongong NSW
- Customer service
- Medical office experience
- Typing
Quick Apply
Cloud Operations Administrator
Leidos —Wollongong NSW
- Full-time
- Azure
- DevOps
- AWS
- Annual leave
13d
Residential Property Manager
Marnie Beauchamp —Wollongong NSW
- Up to $70,000 a year
- Rotating roster
- Customer service
- Microsoft Office
- Administrative experience
Senior Painted Product Specialist
BlueScope —Port Kembla NSW
- Full-time
- Laboratory
- Laboratory experience
- Research
Quick Apply
6d
Case Management Specialist
iCare External —Wollongong NSW
- $87,199 - $102,936 a year
- Hybrid work
- Employee assistance program
- Gym membership
Casual Sales Assistant | Angus & Coote Wollongong
Angus & Coote —Wollongong NSW
- Sales
- Customer service
- Employee discount
Quick Apply
Expression of Interest - Robotics Product Specialist
Stryker —Wollongong NSW
- Full-time
- Anatomy knowledge
- Health insurance
- Parental leave
Construction/Mech Leads
Triple i —Illawarra NSW
- Full-time
- Microsoft Office
- Computer skills
- Construction experience

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Customer Sales Representative (Inbound Contact Centre)

My NRMA -
Wollongong NSW

Quick Apply

Job Details

Full-time
11 days ago

Benefits

Annual leave
Parental leave

Qualifications

Sales
Customer service
Communication skills
Office experience

Full Job Description

Company Description

We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.

That's why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference.

Job Description

Become a part of NRMA as an Inbound Customer Sales Representative, where you'll be the first point of contact with prospective customers and existing members who want to purchase, enquire about, or amend their NRMA Roadside Assistance membership.

You will thrive by asking effective questions to identify customer needs and offer appropriate solutions that will add value to our members' lifestyles. You will seek to engage customers in conversation and create a memorable experience by connecting with members through positive energy, empathy, and a passion to help others.

Our contact centre is a great place to grow your knowledge and skills, which can help you expand your career further at the NRMA.

The Important Details!

Start Date: 12th October 2026
Hours: Full time Permanent position (35 hours per week)
Roster: Full commitment to a rotational roster between the hours of 8am–6pm, Monday to Sunday (including public holidays).
Location: Hybrid working environment, primarily working remotely from home but also with a commitment to work from our Sydney Olympic Park and Gosford office as directed. Must live within 100km from Sydney Olympic Park or Gosford Central.
Leave: While we will try our best to support, please be aware that we may not be able to support leave requests between Nov 2026- Feb 2027.

What You’ll Bring

We are looking for people who are passionate about helping others and enjoy creating memorable experiences, who:

Have significant customer service and/or sales-based experience in a similar customer facing or office-based environment
Can thrive in a fast-paced, high-volume call centre environment and keep their cool under pressure
Are resilient and able to maintain focus during unexpected challenges, quickly bouncing back from difficult situations with positivity, enthusiasm, and a can-do attitude
Demonstrate adaptability and an eagerness to embrace change, readily taking on new systems, processes, and tasks whenever required
Show empathy and initiative to be solutions focused, making every member feel heard, safe, and supported
Have outstanding listening and communication skills and act with professionalism and discretion
Are tech-savvy, detail-oriented, and comfortable navigating multiple computer systems
Love being part of a team, connecting virtually and in person with colleagues
Are self-motivated and able to work autonomously in a remote team environment
Confidence in working with KPIs and targets in our customer needs-based inbound sales environment

While previous contact centre experience is highly regarded, it is not essential – we will provide all the training and support you need to get started and thrive!

What’s in it for you?

Sales commission with the potential to earn an extra 36% on top of your annual base salary, paid monthly!
Shift loading for working weekends and public holidays
Time for you: 5 weeks of annual leave plus a special “Me” day after your first year
Awesome discounts: Save on travel, care hire, holidays, groceries, movies, fitness, insurance and Roadside Assistance with your complimentary myNRMA Rewards membership
Career pathways: NRMA is all about career progression. Many of our leaders started in roles just like this one!
Market leading 26 weeks paid parental leave entitlements, irrespective of primary carer status.

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

The Recruitment Process

Apply today and we will ask you to answer a couple of important screening questions to ensure this is the right role for you. If suitable you will be invited to complete an online assessment and then may be required to complete a phone and Face-to-Face interview where you can learn more about the role and the NRMA.

If you require any adjustments during the recruitment process, please contact our Talent Acquisition Specialist as part of the information session.

All successful applicants will be subject to full ongoing Australian work rights and required to complete satisfactory pre-employment checks.

Apply now and help keep Australia moving - one call at a time! Visit our careers site to find out more!

Quick Apply

Refine Your Search

customer experience specialist jobs in shellharbour, nsw

Customer Sales Representative (Inbound Contact Centre)

Retail Assistant

Customer Service Representative (Inbound Contact Centre)

Entry Level Solar Sales Representative

Christmas Casual Sales Assistant | Angus & Coote Shellharbour

Retail Assistant | Kiama

Casual Practice Receptionist - Illawarra x 2

Accounts Payable Officer

Environmental Health Coordinator

Media Sales Specialist

Optical Assistant

Case Management Specialist

Medical Receptionist

Cloud Operations Administrator

Residential Property Manager

Senior Painted Product Specialist

Case Management Specialist

Casual Sales Assistant | Angus & Coote Wollongong

Expression of Interest - Robotics Product Specialist

Construction/Mech Leads

I want to receive the latest job alert for customer experience specialist in shellharbour, nsw

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