Job Description
Reporting to the Marine Operations Manager, this position ensures that Searoad Ferries' vessels and terminals are clean, tidy, and safe, while providing vigilant monitoring of maritime assets, facilities, and vessel integrity during night hours. Working autonomously overnight, this role is a vital part of the maritime operations team, safeguarding multi-million-dollar assets and ensuring facilities are pristine for morning service.
Clean all internal and external areas of vessels, passenger lounges, crew spaces, toilets, café service zones, and the terminal building each night
Ensure vessels and terminal facilities are fully prepared, detailed, and hygienic for early morning passenger service
Conduct regular security and safety patrols of the Queenscliff terminal grounds and berthed vessels to deter unauthorised entry or irregular activity
Regularly inspect vessel mooring lines, fender alignments, and shore power connections, adapting to tidal changes
Monitor vessel and facility alarms (including basic bilge and fire system indicators) and escalate anomalies to the on-call team
Empty, wash, and re-line rubbish and recycling bins across all facilities in line with company waste procedures
Complete a comprehensive nightly shift log documenting tasks completed, safety check-ins, and asset status
Report any maintenance defects, safety hazards, or security incidents immediately to management
Maintain vigilant security and safety patrolling of vessels and terminal grounds overnight
Strictly adhere to all Company safety, WHS, and Lone Worker emergency protocols
Proven commercial cleaning experience
Knowledge of commercial cleaning techniques, machinery, and chemical handling (SDS)
Willingness to obtain and maintain a National Police Check, and current First Aid / CPR certifications
Demonstrated experience working independently, ideally on night shifts, or in sole operator roles
High attention to detail and a disciplined ability to follow operational checklists
Physically fit and able to perform manual cleaning tasks and safely navigate vessels (gangways, steep stairs) at night
Clear awareness of safety, WHS, lone-worker safety, and asset security procedures
Competent written and verbal communication skills for maintaining shift logs and incident reporting
Strong organisational and time management skills to manage a nightly cleaning schedule independently
Demonstrated ability to work autonomously, exercise professional discretion, and maintain situational awareness
Searoad Ferries employs more than 250 people and moves more than one million customers each year, connecting people and places through excellent experiences that traverse the tourism, hospitality, passenger transport and maritime industries. We've been operating the iconic Queenscliff-Sorrento car and passenger service since 1987. Our bus tour company Explore Australia / Naturaliste Tours connects customers to amazing tourism and wildlife experiences across Victoria. We also operate Western Port Ferries' services connecting Crib Point to French Island and Phillip Island in Western Port Bay, and Wanderer Adventures–Wilsons Promontory Cruises, located in the pristine environment of Wilsons Promontory National Park.
The Searoad Ferries Customer Service Team plays a crucial front-line role, dedicated to delivering outstanding customer experiences. Operating 365 days a year from the beautiful coastal locations of Queenscliff and Sorrento, team members are committed to ensuring every customer's journey is safe, enjoyable, and memorable.
Be part of a growing team within a successful Australian group
Supportive, down-to-earth culture and regular team events
Fantastic staff discounts (retail, dining, hospitality) and free ferry travel
Firstly, please download the position description at searoad.com.au/careers to confirm this is the right role for you. To apply, submit a cover letter and current resume via SEEK. Applications will be reviewed as received.
