In-Demand Operations lead Jobs in Richmond, Vic

Operations Team Lead
Capricorn —Melbourne VIC
- Full-time
- CRM software
- Recruiting
- Leadership
Quick Apply
People Operations Lead
Chemist Warehouse —Preston VIC
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
- Employee assistance program
Australian Open 2027 Event Leadership Roles
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Supervising experience
- Leadership
Operations Excellence Lead
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Research
- Analysis skills
5d
Passenger Services Manager
Swissport International AG —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Leadership
- Health insurance
- Opportunities for advancement
Operations Excellence Lead
Court Services Victoria —Melbourne City Centre VIC
- Full-time
- Research
- Analysis skills
5d
Area Manager, Authorised Officers
Yarra Trams —Melbourne VIC
- Customer service
- Analysis skills
- Leadership
- Parental leave
- Employee assistance program
8d
Executive Assistant - Retail Operations South
Australia Post —Richmond VIC
- $108,110 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
3d
Field Operations Lead
Treasury Wine Estates —Melbourne VIC
- Full-time
- Management
- Business
- Leadership
Fleet Manager
My Car Rentals —Richmond VIC
- $83,000 - $86,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
Quick Apply
10d
Head of Operations Excellence - Hybrid
Schnitz —South Yarra VIC
- Full-time
- Hybrid work
- Restaurant experience
- Communication skills
Full Time Product Operations Lead (4pm-12AM) | Emporium
Lululemon —Melbourne VIC
- Weekend availability
- Merchandising
- Senior Secondary Certificate of Education
- Education
- Annual leave
- Employee discount
Track Lead (Support & Operations)
HCLTech —Melbourne VIC
Operations Leader
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- In-person
11d
Back-of-House, Retail Inventory Coordinator - rebel Knox rCX
Rebel —City of Knox VIC
- Weekend availability
- Management
- Communication skills
- Parental leave
Quick Apply
Regional Operations Manager
Complete Farmer LTD —Airport West VIC
- Full-time
- Data analysis skills
- English
- Master's degree
Quick Apply
Venue Manager - The Saint (New Venue Opening)
Refinery Group —St Kilda VIC
- Full-time
- Hospitality
- Communication skills
Quick Apply
Chief Operating Officer (COO)
LHR —Melbourne VIC
- $200,000 - $250,000 a year
- Full-time
- Master's degree
- Administrative experience
- Bachelor's degree
Quick Apply
Housekeeping Supervisor - 130 Russell St, Melbourne Victoria 3000
Ozone Hospitality —Melbourne VIC
- $27.97 - $41.96 an hour
- Part-time
- Hospitality
- Supervising experience
- Organisational skills
Quick Apply
GTM Operations Lead
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- Work from home
- Parental leave

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Operations Team Lead

Capricorn -
Melbourne VIC

Quick Apply

Job Details

Full-time

Qualifications

CRM software
Risk management
Recruiting
Leadership

Full Job Description

The role

We're looking for an Operations Team Leader to lead and optimise the end-to-end delivery of Australian Skilled Migration's recruitment and migration operations. Reporting to the General Manager ASM, this role will be responsible for ensuring cases progress efficiently, workloads are managed effectively and service delivery remains aligned to regulatory, compliance and operational standards.

This is a hands-on leadership role where you'll provide operational oversight, act as a key escalation point, support team performance and use data to identify opportunities for improvement across the migration function.

What you'll do

Coordinate day-to-day recruitment and migration operations, ensuring team activities, workflows and case progression run smoothly.
Manage case allocation and workload distribution to support timely and equitable delivery.
Prioritise high-risk, time-sensitive or complex matters and oversee case expiry pipelines to reduce compliance risk.
Act as the primary escalation point for general, payment and complaint-related matters, ensuring concerns are resolved efficiently and communicated clearly.
Own operational reporting, including KPI tracking, lodgement trends, workload insights and performance reporting.
Use data to identify trends, systemic issues and opportunities to improve service delivery and operational performance.
Provide day-to-day leadership, coaching and support to Migration Agents and Migration Assistants.
Maintain and improve policies, procedures, templates and scripts to support consistency, compliance and service quality.
Embed strong governance, risk and compliance practices across case management, documentation and operational controls.

What you'll bring

Strong operational leadership capability, with experience managing workflows, priorities and team performance in a service delivery environment.
Proven ability to interpret data, identify trends and implement practical solutions that improve performance.
Confidence engaging and influencing stakeholders across different levels of the business.
Experience handling complex, sensitive or high-risk matters with sound judgement and professionalism.
Strong understanding of compliance, governance and risk management within a regulated environment.
Exposure to CRM or case management systems.
Experience in a client-facing or high-volume service delivery business.
Previous experience in regulated environments such as migration, legal, financial services or similar will be highly regarded.
Tertiary qualifications in Business, Commerce or a related discipline are preferred, with migration-related qualifications or experience highly regarded.

A little on life at Capricorn/ASM

Joining our community is about more than just a job. We're committed to creating a positive, safe and inclusive workplace where people feel respected, supported and able to contribute to their full potential.

Our values — Accountability, Courage, Collaboration and Trust — guide how we work together and how we support the Capricorn Community every day.

If you're an experienced operations leader who enjoys improving processes, developing people and driving strong service and compliance outcomes, we'd love to hear from you.

Quick Apply

Refine Your Search

operations lead jobs in richmond, vic

Operations Team Lead

People Operations Lead

Australian Open 2027 Event Leadership Roles

Operations Excellence Lead

Passenger Services Manager

Operations Excellence Lead

Area Manager, Authorised Officers

Executive Assistant - Retail Operations South

Field Operations Lead

Fleet Manager

Head of Operations Excellence - Hybrid

Full Time Product Operations Lead (4pm-12AM) | Emporium

Track Lead (Support & Operations)

Operations Leader

Back-of-House, Retail Inventory Coordinator - rebel Knox rCX

Regional Operations Manager

Venue Manager - The Saint (New Venue Opening)

Chief Operating Officer (COO)

Housekeeping Supervisor - 130 Russell St, Melbourne Victoria 3000

GTM Operations Lead

I want to receive the latest job alert for operations lead in richmond, vic

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