In-Demand Contact centre work from home Jobs in Queensland

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Customer Service Team Member
Bunnings —Rockhampton QLD
- Weekend availability
- Café
- Parental leave
Customer Service Team Member - Seasonal Casual
Bunnings —Plainland QLD
- Weekend availability
- Café
- Parental leave
2d
Mater Administration Talent Community
Mater Group —South Brisbane QLD
- $32.02 - $44.25 an hour
- Customer service
- Microsoft Office
- Administrative experience
- Health insurance
- Employee assistance program
Housing Officer
Queensland Government —Queensland
- Temporary
Customer Operations Representative
Computershare —Maroochydore QLD
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Employee stock purchase plan
- Work from home
Patient Support Coordinator - Casual
Nexus Hospitals —Queensland
- No weekends
- Microsoft Office
- Administrative experience
- Organisational skills
- Health insurance
- Employee assistance program
4d
Customer Service Centre Consultant
Toll Group —Brisbane QLD
- Full-time
- Organisational skills
- Communication skills
- Time management
6d
Customer Service Team Member - Replenishment
Bunnings —Noosaville QLD
- Weekend availability
- Café
- Parental leave
5d
Customer Service Team Member - Seasonal Casual - Warwick QLD
Bunnings —Warwick QLD
- Part-time
- Café
- Parental leave
3d
Customer Service Team Member - Full Time/Part Time
Bunnings —Virginia QLD
- Part-time
- Café
- Parental leave
3d
Sales and Service Consultant
RACQ —Eight Mile Plains QLD
- $35.12 an hour
- 8 hour shift
- Hybrid work
- Sales
- Senior Secondary Certificate of Education
- No degree
- Work from home
- Employee discount
2d
Customer Service Team Member - Seasonal Casual (Silverdale)
Bunnings —Silverdale QLD
- Part-time
- Café
- Parental leave
3h
Customer Service Team Member - Cairns (Smithfield Store) Qld
Bunnings —Smithfield QLD
- Part-time
- Café
- Parental leave
11d
Customer Service Officer - 7-Month Full-Time Opportunity
Teachers Health —Brisbane QLD
- $36 an hour
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Communication skills
Customer Service Team Member - Replishment
Bunnings —Victoria Point QLD
- Weekend availability
- Café
- Parental leave
3d
CCTV Compliance Coordinator
G8 Education —Varsity Lakes QLD
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
4d
Client Service Officer
HUB24 —Gold Coast QLD
- Full-time
- Hybrid work
- Management
- Financial services
- Communication skills
- Work from home
Cairns Holiday Park - Expressions of Interest
Ingenia Communities —Cairns QLD
- Communication skills
- Employee discount
Administration Officer - Care Coordination Cente
St Vincent's Health Australia —Brisbane QLD
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
2d

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

contact centre work from home jobs in queensland

Customer Contact Officer

Customer Service Team Member

Customer Service Team Member - Seasonal Casual

Mater Administration Talent Community

Housing Officer

Customer Operations Representative

Patient Support Coordinator - Casual

Customer Service Centre Consultant

Customer Service Team Member - Replenishment

Customer Service Team Member - Seasonal Casual - Warwick QLD

Customer Service Team Member - Full Time/Part Time

Sales and Service Consultant

Customer Service Team Member - Seasonal Casual (Silverdale)

Customer Service Team Member - Cairns (Smithfield Store) Qld

Customer Service Officer - 7-Month Full-Time Opportunity

Customer Service Team Member - Replishment

CCTV Compliance Coordinator

Client Service Officer

Cairns Holiday Park - Expressions of Interest

Administration Officer - Care Coordination Cente

I want to receive the latest job alert for contact centre work from home in queensland

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