In-Demand Business relationship specialist Jobs in Queensland

Customer Relationship Specialist- Rockhampton
Bank of Queensland —North Rockhampton QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
12d
Reservations Supervisor | Cruise Whitsundays
Journey Beyond —Airlie Beach QLD
- $33 - $34 a year
- Bar
- Management
- Sales
- Commuter assistance
- Parental leave
Quick Apply
Relationship & Business Development Manager
Vat Clean —Brisbane QLD
- From $70,000 a year
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Food service experience
- Fuel card
- Work from home
Quick Apply
4d
Procurement Specialist
Dyno Nobel —Brisbane QLD
- $140,000 a year
- Full-time
- Hybrid work
- Negotiation
- Parental leave
- Employee assistance program
Technical Sales Representative
ADAPT Australia Pty Ltd —Queensland
- Up to $200,000 a year
- Full-time
- Sales
- Engineering
- In-person
Quick Apply
Customer Relationship Specialist - Mackay City
Bank of Queensland —Mackay QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Procurement Officer
Jet Aviation —Aeroglen QLD
- $60,000 - $85,000 a year
- Administrative experience
4d
Customer Relationship Specialist - The Gap
Bank of Queensland —The Gap QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Customer Relationship Specialist - Beenleigh
Bank of Queensland —Beenleigh QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Manager Customer Experience
Great Southern Bank —Brisbane QLD
- Financial services
- Communication skills
- Work from home
Marketing Assistant (Coordinator) (Pre-Opening)
Andaz Gold Coast —Gold Coast QLD
- Full-time
- Hospitality
- Microsoft Office
- Communication skills
Business Development
NHP —Brisbane QLD
- Full-time
- Business development
- Time management
- Health insurance
- Parental leave
Quick Apply
Content Specialist - Broadbeach, QLD
Ignite —Broadbeach QLD
- Full-time
- Writing skills
- AI
- Editing
Customer Relationship Specialist - Hervey Bay
Bank of Queensland —Hervey Bay QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
5d
Learning and Development Specialist
Hamilton Island Enterprises —Hamilton Island QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
8d
Accounts Receivable Clerk
Allens —Brisbane QLD
- Full-time
- Hybrid work
- Communication skills
- Health insurance
- On-the-job training
Senior Document Controller
Klohn Crippen Berger —Brisbane QLD
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Parental leave
Quick Apply
Business Development Specialist
ALS —Yatala QLD
- Full-time
- Business development
- Communication skills
- Negotiation
Customer Relationship Manager
Fujitsu —Brisbane QLD
- Management
- Sales
- Presentation skills
Marketing Manager
Digital Nomads HQ —Mooloolaba QLD
- $100,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Vital signs
- Marketing

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Customer Relationship Specialist- Rockhampton

Bank of Queensland -
North Rockhampton QLD

Apply Now

Job Details

Full-time
12 days ago

Benefits

Parental leave
Employee assistance program
Salary packaging
Insurance services

Qualifications

Customer service

Full Job Description

About the Role

As a Customer Relationship Specialist, you’ll be the welcoming face of BOQ in our North Rockhampton branch.

You’ll work closely with the Branch Manager and a supportive team to deliver exceptional service by identifying and responding to customers’ financial needs.

Your day-to-day will involve engaging customers in meaningful conversations to uncover their current and future goals, then matching them with the right banking solutions. You’ll manage loan maintenance requests such as top-ups, pricing adjustments, and variations, ensuring a smooth and transparent experience for the customer.

You’ll also play a key role in identifying opportunities for referrals to specialist teams, including Home Lending and Business Banking, to ensure customers receive the most comprehensive support. As part of your proactive rhythm, you’ll maintain regular contact with new and existing customers, manage leads, and book appointments to deepen relationships and drive retention.

In addition to customer-facing responsibilities, you’ll support the development of your team by coaching Customer Service Officers on quality conversations, lead identification, and service excellence.

You’ll also champion digital banking tools, helping customers build confidence in managing their finances online.

This role is a launchpad for a future in lending, with structured training in lending fundamentals and a clear pathway toward becoming a Lending Specialist.

About You

You’re a confident communicator with a genuine passion for helping people.

You’ll thrive in this role bringing previous experience in customer service, ideally within banking or financial services. Exposure to consumer lending is a plus.

You approach challenges with a proactive, solutions-focused mindset and a “can-do” attitude.

Your attention to detail and ability to navigate financial systems with ease will help you succeed, along with a collaborative spirit and a drive to go above and beyond for customers and colleagues.

Most importantly, you’ll be part of a transformation journey that’s reshaping the future of banking.

If you're ready to dive in and make a real impact, we’d love to hear from you!

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

Flexible working arrangement - Balance your work and personal life with ease.
Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
Purchase additional annual leave - Need more time off? You can buy extra leave days.
Discounted private health insurance plan - Take care of your health with our special rates.
Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.

Apply Now

Refine Your Search

business relationship specialist jobs in queensland

Customer Relationship Specialist- Rockhampton

Reservations Supervisor | Cruise Whitsundays

Relationship & Business Development Manager

Procurement Specialist

Technical Sales Representative

Customer Relationship Specialist - Mackay City

Procurement Officer

Customer Relationship Specialist - The Gap

Customer Relationship Specialist - Beenleigh

Manager Customer Experience

Marketing Assistant (Coordinator) (Pre-Opening)

Business Development

Content Specialist - Broadbeach, QLD

Customer Relationship Specialist - Hervey Bay

Learning and Development Specialist

Accounts Receivable Clerk

Senior Document Controller

Business Development Specialist

Customer Relationship Manager

Marketing Manager

I want to receive the latest job alert for business relationship specialist in queensland

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