In-Demand Bank customer service officers Jobs in Queensland

Member Experience Officer - Heritage Bank, Morayfield Branch
People's Choice Credit Union —Queensland
- Part-time
- Customer service
- Health insurance
- Employee assistance program
13d
Member Experience Officer - Heritage Bank, Ipswich Branch
People's Choice Credit Union —Queensland
- Part-time
- Customer service
- Health insurance
- Employee assistance program
Retail Customer Service Officer
Australia Post —Garbutt QLD
- $29.72 - $31.77 an hour
- Part-time
- Customer service
- Administrative experience
- Cash handling
- Paid training
- Fuel discount
Senior Member Experience Officer - Heritage Bank, Morayfield Branch
People's Choice Credit Union —Queensland
- Full-time
- Health insurance
- Employee assistance program
13d
Senior Member Experience Officer - Heritage Bank, Caloundra Branch
People's Choice Credit Union —Queensland
- Full-time
- Health insurance
- Employee assistance program
Accounts Payable Officer - South Bank, QLD
Finance, Procurement, Legal, Privacy, Property —South Bank QLD
- Contract
- Microsoft Excel
- Customer service
- Microsoft Office
- Health insurance
- Parental leave
Learning and Development Officer
Queensland Country Bank —New Townsville City QLD
- Education
- Bachelor's degree
- Communication skills
- Wellness program
- Health insurance
14d
Finance Officer – Accounts Receivable
Community Enterprise Queensland —Queensland
- Up to $15,900 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Accounts Receivable Officer
Tvh Australia Pty Ltd —Wacol QLD
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick Apply
11d
AccessAbility Support Officer
Queensland Government —Brisbane QLD
- Temporary
4d
Local Home Loan Specialist
Queensland Country Bank —Ayr QLD
- Full-time
- Sales
- Customer service
- Microsoft Office
- Wellness program
- Health insurance
18h
Senior Digital Marketing Specialist
Simple Online Healthcare —Ascot QLD
- $150,000 - $180,000 a year
- Remote
- CRM software
- Parental leave
Finance Officer
CPL - Choice, Passion, Life —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick Apply
Credit Services Officer
Great Southern Bank —Brisbane QLD
- Financial services
- Communication skills
14d
BUSINESS OPERATIONS SUPPORT LEAD
Cubic Corporation —New Townsville City QLD
- Full-time
- Management
- Microsoft Office
- No degree
Administration Officer
Queensland Government —South West QLD
- Remote
Finance Officer
Magentus —Fortitude Valley QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Salesforce
Small Business Specialist
ANZ Banking Group —Mackay QLD
- Full-time
4d

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Member Experience Officer - Heritage Bank, Morayfield Branch

People's Choice Credit Union -
Queensland

Apply Now

Job Details

Part-time
13 days ago

Benefits

Employee rewards program
Health insurance
Employee assistance program
Paid volunteer leave
Insurance services

Qualifications

Customer service

Full Job Description

Are you a customer service professional looking to start your career in banking? Working with us as a Member Experience Officer , you will be the face of our business and will be responsible for delivering consistently high-quality customer service.

This role is being offered as a flexible part-time opportunity in our Heritage Bank, Morayfield Branch.

About the role:

As a Member Experience Officer, you’ll be the welcoming face our customers look forward to seeing in the branch. This role is ideal for someone who enjoys real conversations that can support our customers with their financial journeys.

You’ll be empowered to:

Assist customers with their transactional needs and enquiries, making it easy for them to bank with us
Engage in quality in-depth conversations to help identify the right solutions to suit our customer’s individual needs
Build deep and meaningful relationships with our customers to assist them in achieving their long-term financial goals and where appropriate, initiate referrals to our lending specialists
Support our customers on how to utilise digital services to enhance their banking experience
Prioritise and complete tasks accurately and efficiently
Navigate multiple contemporary systems and software programs
Be part of a collaborative team and contribute to a successful branch!

This opportunity is a flexible part-time position our Morayfield Branch, with variable hours ranging from 15 - 32 hours per week, on a rotating roster. You will also be required to support our Chermside Branch for a Saturday morning (9am to 12pm) shift on a rotational basis as required.

To support your work life balance, we provide rosters for a 4-week period and release these 1 week in advance. Our dedicated branch teams are committed to providing service and support to our local communities across our Monday to Saturday trading we are seeking applicants with full flexibility across the working week.

Be part of a collaborative team and contribute to a successful branch!

About You:

You’re a people first team player who understands what great service looks like. Proactive and results driven, you thrive on reaching goals and love making a positive impact for our customers.

This role is for you if you:

Can communicate with empathy and clarity
Genuinely enjoy helping people by providing positive customer service experiences
Have cash-handling experience
Feel comfortable learning new digital systems
Bring experience in customer service

No banking experience? No problem, we’ll provide thorough, ongoing training to set you up for success! This may involve working up to full-time hours for the first 6 weeks of employment to complete the initial training requirements.

This is an opportunity to step into a new role, grow professionally, and continue to make an impact within our organisation. Join us in shaping the future of People First Bank while advancing your career!

Why you’ll love working here:

When you come to work at People First Bank, you’ll be joining a team of friendly and motivated employees who value making a difference every day for our customers, community, and the planet.

Putting ‘People First’ starts with our team members and we are committed to creating a workplace where every team member feels respected, included and safe to be themselves.

What you can expect from us:

You will receive a corporate uniform allocation to build your own capsule wardrobe to represent our new People First Bank Brand
‘Shine’, a peer-driven recognition program that highlights your contributions
Access to inclusive learning, development opportunities, and diverse pathways for growth and advancement
Access to a dedicated employee rewards and benefits platform for wellbeing resources and discounts across a wide range of everyday products and services
Employee banking benefits and discounted insurance products
Wellbeing initiatives that care for your physical, mental and emotional health, including access to an Employee Assistance Program for you and your family
Corporate health insurance discounts Competitive leave benefits, including two days of paid volunteer leave each year through our Good Squad initiative

In 2023, People’s Choice and Heritage Bank united to create People First Bank — Australia’s largest mutual bank. We are 100% customer-owned with over 700,000 members and 2000+ employees. We have dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory.

We’re proud to be an organisation that’s big enough to make an impact; agile enough to influence and do interesting work; and personal enough for you to feel genuinely supported and valued.

Next steps:

If this feels like the right opportunity and environment for you, we’d love to hear from you. Click Apply Now to submit your CV and cover letter.

Applications close EOD Tuesday 8 September 2026.

For questions or support, contact our Talent Acquisition Team: [email protected] or [email protected]

Our diversity makes us stronger

People First Bank acknowledges the Traditional Custodians of Country throughout Australia and pays respect to Elders past and present. We are committed to fostering a diverse, inclusive and culturally safe workplace where everyone feels valued, respected and able to thrive. We welcome applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds, identities and lived experiences. We welcome requests for reasonable adjustments to ensure all candidates can participate fairly and confidently in our selection process.

Apply Now

Refine Your Search

bank customer service officers jobs in queensland

Member Experience Officer - Heritage Bank, Morayfield Branch

Member Experience Officer - Heritage Bank, Ipswich Branch

Retail Customer Service Officer

Senior Member Experience Officer - Heritage Bank, Morayfield Branch

Senior Member Experience Officer - Heritage Bank, Caloundra Branch

Accounts Payable Officer - South Bank, QLD

Learning and Development Officer

Finance Officer – Accounts Receivable

Accounts Receivable Officer

AccessAbility Support Officer

Local Home Loan Specialist

Senior Digital Marketing Specialist

Finance Officer

Credit Services Officer

BUSINESS OPERATIONS SUPPORT LEAD

Administration Officer

Finance Officer

Small Business Specialist

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