In-Demand Business services representative Jobs in Port Macquarie, Nsw

Digital Service Representative - Coffs Harbour
Department of Customer Service —Port Macquarie NSW
- $64,375 - $81,204 a year
- Part-time
- Employee assistance program
1d
Associate Sales Representative - Joint Replacement
Stryker —Port Macquarie NSW
- Full-time
- Business
- Health insurance
- Parental leave
Territory Manager - Orthopaedics
Zimmer Biomet —Port Macquarie NSW
- Full-time
- Sales
- Marketing
- Business
- Wellness program
8d

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Digital Service Representative - Coffs Harbour

Department of Customer Service -
Port Macquarie NSW

Apply Now

Job Details

Part-time
$64,375 - $81,204 a year
1 day ago

Benefits

Employee assistance program

Full Job Description

Department of Customer Service

Reference number

req53737

Occupation

Customer Service Attendant EOI

Work type

Part-Time

Location

Port Macquarie & Mid-North Coast

Salary Information

$64,375 - $81,204 + superannuation

Closing date

29 August 2026 at 10:00am

Digital Service Representative
SNSW Grade 2/3 - starting annual salary $64,375 plus superannuation and leave loading

Employment Type: Ongoing Part-Time (minimum 20 hours per week, with opportunity to work up to 35 hours per week)

Please Note: Flexibility is essential, as this role operates across a six-day roster, including every second Saturday. Minimum shift duration is 4 hours.

Location: Coffs Harbour Service Centre. This recruitment will only be used to fill roles or create a talent pool for this specific location and immediate surrounding area.

Love making a positive difference every day? Join our team as a Digital Service Representative in our Coffs Harbour Service Centre, where you'll help support customers, solve problems, and create great experiences when they need it most.

About you
You're a people person who enjoys building relationships, solving problems, and helping others. With a calm and positive approach, you're confident supporting customers, handling enquiries, and delivering exceptional service.

If you're looking for a rewarding role where you can make a positive difference in your local community, we'd love to hear from you.

What You’ll Bring

To succeed in this role, you'll need:

A passion for customer service and helping others.

Confidence using technology and learning new systems.

Strong attention to detail, sound judgement, and problem-solving skills.

The ability to manage customer enquiries while handling sensitive information with care and discretion.

The ability to prioritise workloads, manage competing demands, and multitask effectively in a fast-paced environment.

A collaborative and adaptable approach, with a willingness to support team goals and embrace change.

Your Impact

As the face of our Service Centre, you'll help customers access the information, support, and solutions they need. Through your commitment to exceptional service, problem-solving, and digital support, you'll create positive customer experiences and contribute to successful outcomes.

How to apply
Please submit your resume and cover letter that shows your experience and how you meet the focus capabilities of the role (outlined in the Role Description).

Closing Date: Friday 28 August 2026 at 9:59am

Further Information:

For enquiries relating to recruitment please contact Joy Lethieullier via [email protected]

About Service NSW

Service NSW makes it easier to access government services for people and businesses across NSW.

At Service NSW our vision is to be recognised as the distinctive leader in the provision of government services to the citizens of New South Wales, and we are passionate about delivering first-class customer experience to all citizens and businesses across NSW.

What we offer

Personal development – excellent development opportunities for someone ready for the next step in their career! Excellent career growth and learning development opportunities.

Access to health and well-being programs - Including Fitness Passport and EAP (Employee Assistant Program) - Wellbeing programs and resources available

Operating hours:
In our Service Centres hours vary between locations. You can check the opening hours for each Service Centre here. Flexibility is required to work on a rotating roster between the Service Centre’s operational hours which may include Saturdays.

The Service NSW Award hours are 6:30am – 7:30pm (Monday to Friday)

Part-time – minimum 20 hours per week - (Monday to Friday)
Full-time – 70 hours per fortnight

Hours are also subject to change based on the needs of the business.

Service NSW uses multi-staged recruitment methods based on merit principles for comparative assessment in accordance with the Government Sector Employment Act 2013. Sometimes this process can take up to 12 weeks or more, depending on the number of applicants. Employment with Service NSW is subject to a satisfactory national criminal record check.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process

Apply Now

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business services representative jobs in port macquarie, nsw

Digital Service Representative - Coffs Harbour

Associate Sales Representative - Joint Replacement

Territory Manager - Orthopaedics

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