About the company
Coolways Solution Pty Ltd is the employing entity within the Coolway Trans Group, an Australian-owned refrigerated transport and cold-chain logistics operator.
The Group operates a fleet of temperature-controlled prime movers and refrigerated trailers from depots in Jandakot, Western Australia; Glendenning and Yennora, New South Wales; Epping, Victoria; and Morningside, Queensland. The Group also operates a fleet of refrigerated rail containers on the east–west corridor, moving temperature-controlled freight in conjunction with national rail operators.
We provide refrigerated line-haul, metropolitan distribution, storage and associated cold-chain logistics services to customers throughout Australia.
About the role
Coolways Solution Pty Ltd is seeking an experienced Transport Company Manager to direct and control the operational and commercial performance of our refrigerated transport operations from our Jandakot depot.
Reporting to the Head of National Operations, the successful applicant will have responsibility for fleet operations, transport scheduling, customer service, depot performance, operational budgets, employees and regulatory compliance.
The Jandakot depot is the Group’s Western Australian base for interstate road train line-haul and for the cartage of rail-carried refrigerated freight to and from intermodal terminals operated by Pacific National and Aurizon. The depot also incorporates on-site freezer and chiller storage supporting the Group’s transport operations. In addition to accountability for the Western Australian operation, the position directs the Group’s national refrigerated rail container fleet across the east–west corridor and manages the line-haul drivers accredited for corridor operations.
The position will oversee the Jandakot depot and Western Australian line-haul and metropolitan distribution operations while coordinating with interstate depots, customers, suppliers and workshops.
This is a senior, hands-on management position requiring strong commercial, operational and people-management capabilities.
Key responsibilities
- Direct and control the operational and commercial performance of the company’s refrigerated transport operations.
- Plan and coordinate the arrival, turnaround and dispatch of interstate road trains at the Jandakot depot, including load planning, driver allocation and scheduling of return loads.
- Coordinate the cartage of rail-carried refrigerated freight to and from intermodal terminals, including container collection and delivery scheduling, and liaison with rail operators and terminal staff.
- Direct the allocation, utilisation and turnaround of the Group’s national refrigerated rail container fleet across the east–west corridor, including scheduling of container movements between eastern and western depots and liaison with rail operators on capacity and service performance.
- Manage road train assembly and breakdown at the depot and ensure compliance with Western Australian road train access, route and permit conditions.
- Manage the acquisition, replacement and disposal of prime movers, refrigerated trailers, refrigeration units and ancillary transport equipment.
- Oversee preventative servicing programs, workshop arrangements, refrigeration-unit maintenance and bulk-fuel supply arrangements.
- Monitor fleet availability, utilisation, fuel consumption, maintenance costs and operating performance.
- Meet with customers to determine their freight, delivery and cold-chain service requirements.
- Advise customers on appropriate vehicle configurations, service capabilities, transport conditions, cartage rates and contractual terms.
- Manage key customer relationships, negotiate freight rates and service terms, and resolve escalated customer complaints.
- Oversee the receipt and processing of customer orders, freight bookings and transport instructions.
- Develop, approve and monitor line-haul and metropolitan transport schedules.
- Direct the allocation of vehicles, refrigerated trailers and drivers to meet customer requirements and operational priorities.
- Set and monitor the carriage and storage conditions required to maintain product integrity, including temperature set points, refrigeration monitoring and cold-chain documentation.
- Coordinate the collection and delivery of freight and the movement of vehicles between depots, customer sites and workshops.
- Oversee the operation of on-site freezer and chiller storage in support of the depot’s transport operations, including space utilisation, stock movement and temperature compliance.
- Maintain operational and commercial records and prepare management reports covering fleet utilisation, on-time delivery performance, cost per kilometre, transport expenditure and operating margin.
- Prepare and control operational budgets, monitor transport costs and implement productivity and efficiency improvements.
- Lead depot supervisors, transport allocators, drivers and other operational employees.
- Manage the Group’s line-haul drivers accredited for east–west corridor operations, including allocation, rostering, performance management and compliance supervision across the corridor.
- Manage workforce planning, recruitment, rostering, training, development, performance management and employee conduct.
- Establish and maintain operational procedures, performance standards and management controls.
- Ensure compliance with applicable work health and safety legislation and with heavy vehicle regulation across both national and Western Australian frameworks, including the Heavy Vehicle National Law and NHVAS accreditation conditions applying in participating jurisdictions, and Western Australian heavy vehicle and road train access requirements administered by Main Roads Western Australia, together with Chain of Responsibility obligations, fatigue-management and mass-management requirements and food-safety requirements.
- Investigate transport incidents, safety events, customer-service failures, temperature breaches and operational non-conformances.
- Implement corrective and preventative actions following incidents, complaints, audits and compliance investigations.
- Report operational performance, risks, incidents and improvement initiatives to the Head of National Operations.
- Coordinate with interstate depots to maintain consistent operating standards, customer-service levels and cold-chain procedures.
Qualifications, skills and experience
The successful applicant will have:
- An AQF Associate Degree, Advanced Diploma, Diploma or higher qualification in transport and logistics, logistics management, supply chain management, business management or a related discipline. Applicants without a formal qualification will be considered where they hold at least three years of relevant transport-management experience.
- A minimum of three years’ management experience in a commercial road-transport operation, covering fleet operations, transport scheduling, operational employees, customer service and cost control.
- Experience directing and controlling a transport operation, rather than solely performing allocation, scheduling or administrative duties.
- Demonstrated experience managing interstate line-haul operations, including multi-combination or road train movements, and managing driving staff operating across multiple jurisdictions.
- Experience coordinating intermodal freight movements and cartage to and from rail terminals will be highly regarded.
- Working knowledge of the Heavy Vehicle National Law and NHVAS accreditation, together with Western Australian heavy vehicle and road train access requirements administered by Main Roads Western Australia, Chain of Responsibility, fatigue management, mass management and work health and safety obligations.
- Practical experience using transport-management systems, fleet telematics, vehicle-tracking systems and operational reporting tools.
- Demonstrated experience managing commercial customer accounts and negotiating freight rates and service terms.
- Experience preparing and controlling operational budgets and monitoring transport operating costs.
- Strong analytical and reporting skills, including the ability to interpret fleet, cost, delivery and customer-performance data.
- Strong leadership, communication, negotiation and problem-solving capabilities.
- The ability to lead employees working across different shifts and transport schedules.
- A current driver licence valid in Australia, or the ability to obtain one before commencing employment.
Experience managing refrigerated transport, temperature-controlled freight, food distribution or other cold-chain logistics operations will be highly regarded.
Salary and employment conditions
The position offers a base salary of $150,000–$160,000 per annum, plus superannuation.
The final salary will be determined according to the successful applicant’s qualifications, relevant management experience and demonstrated capabilities.
Employment conditions will be no less favourable than those provided to an equivalent Australian employee performing the same work at the same location.
Work location
The primary place of work is Jandakot, WA 6164.
Occasional travel to customer sites, workshops and rail terminals may be required. The position may also require periodic interstate travel to the Group’s other depots to oversee operations, maintain consistent operating standards and provide management support.
How to apply
Please submit:
- A current résumé outlining your qualifications and employment history.
- A covering letter explaining your relevant transport-management experience.
- Details of your experience managing fleet operations, transport employees, operational budgets, customer relationships and regulatory compliance.
Applications must be submitted through: indeed
Applications close: 14th September 2026
Coolways Solution Pty Ltd is an equal-opportunity employer. All applications will be assessed on qualifications, relevant experience, demonstrated capabilities and suitability for the position.
Pay: $150,000.00 – $160,000.00 per year
Work Location: In person
