In-Demand Microsoft dynamics crm developer Jobs in Perth, Wa

CRM Functional Consulting Manager
Avanade —Perth WA
- Azure
- Sales
- Customer service
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Illuminance Solutions —Perth WA
- CRM software
- Writing skills
- DevOps
Software Engineer
Illuminance Solutions —Perth WA
- Azure
- Analysis skills
- Bachelor's degree
Project Manager
Avanade —Perth WA
- Azure
- ERP systems
- Conflict management

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microsoft dynamics crm developer jobs near perth, wa

CRM Functional Consulting Manager

Avanade -
Perth WA

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Job Details

Qualifications

Azure
Sales
Customer service
Business analysis
Bachelor's degree
Agile
SaaS
AI
Business
Communication skills

Full Job Description

Job Description

Summary

As a CRM Functional Consulting Manager you utilize your in-depth Business Analysis skills and industry knowledge to design Dynamics 365 Customer Engagement (CE), Power Platform and AI based solutions to solve complex business problems. You will be primarily focused on leveraging your experience to design and implement Dynamics 365 CE, Power Platform and AI solutions on complex projects in medium to large enterprises.

You are also seen as an expert within the Dynamics 365 community and you routinely share your knowledge on bleeding edge topics in community and internal events.

Key Responsibilities:

Contribute across all phases of Avanade projects (e.g. Plan, Analyse, Design, Build and Test)
Leverage your Business Analysis and Industry expertise to conduct Business Process Analysis, capture Business Requirements, Design and Implement CRM solutions
Liaise effectively between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues
Design and Configure Dynamics 365 CE, Power Platform and AI Solutions
Partner with cross-functional technology and design teams to ensure consistent, positive client interaction and solution delivery
Assist in sales activities and planning as required
Travel as needed. You will be required to travel based on Project requirements.

Qualification

Skills and Experience

You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organisations forward through innovation.

Your technical skills include:

Understanding of common Industry standard business practices supported by Dynamics 365 CE.
Experience in Dynamics 365 CE, Power Platform (Power Pages, Copilot Studio, Canvas and Model Driven Apps, Power Automate) and Dataverse.
Excellent understanding of Dynamics 365 ISV solutions such as MapTaskr, DocumentCorePack, Experian, XpertDoc, Experlogix
Experience in implementing Sales, Customer Service, Customer Insights, Field Services and / or Project Services Automation.
Experience in a Software as a Service (SaaS) environment
A solid understanding of Relational Database concepts.
Experience working in both Agile and Waterfall delivery models.

Your non-technical skills include:

Human Centred Design
Client management skills and the ability to work with customers to develop and manage an action plan.
Consulting experience working with external clients.
Ability to wear multiple hats on a project ranging from Business Analysis, Design, Testing and Training.
Experience working with global/offshore teams on CRM technology implementation and maintenance projects.
Excellent interpersonal, presentation and communication skills
Bachelor’s degree in business systems or related field

Desirable Certifications

MB-910: Microsoft Certified: Dynamics 365 Fundamentals Customer Engagement Apps
MB-210/220/230/240/280: Sales, Customer Insights, Customer Service, Field Service, Customer Experience
PL-200: Power Platform Functional Consultant
PL-400: Power Platform Developer
AI-900: Microsoft Azure AI Fundamentals
AZ-900: Microsoft Azure Fundamentals

* Australian citizenship is required, and candidates must be eligible to obtain security clearance. (Existing security clearance is preferred but not mandatory) but open for Permanent Resident as well.

* The role is open to candidates based in /ready to relocate to Perth

* You will be willing to travel interstate if required for project requirements.

Apply Now

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