In-Demand Integration lead Jobs in Nsw

Service Integration and Management (SIAM) Lead
Datacom —Sydney NSW
- Full-time
- Management
- Bachelor's degree
- Business
- Parental leave
- Employee discount
Quick Apply
12d
Contact Center Transformation Lead
Infosys Singapore & Australia —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Azure
- Management
Quick Apply
Head of Customer Education
Heidi —Sydney NSW
- Full-time
- Remote
- Communication skills
- Work from home
- Parental leave
Oliver Wyman - Senior Lead AI Engineer - Sydney
Oliver Wyman —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
Systems Integration Team Lead
Steris —Sydney NSW
- Full-time
- Computer Science
- Bachelor's degree
- EMR systems
TLM TEST LEAD OR TEST MANAGER
MACS Technologies —Sydney NSW
- Contract
- Management
Batch Integration Lead
Tata Consultancy Services —Sydney NSW
- IT
Programme Manager (12-Month Fixed-Term Contract)
Tryzens Global —Sydney NSW
- Full-time
- Hybrid work
- Agile
- Leadership
- Annual leave
- Work from home
Quick Apply
12d
AUNZ Marketing and Operations Manager, Global Business Marketing
TikTok —Sydney NSW
- Analysis skills
- Agile
- Communication skills
Application Support Lead
Thinktank —Sydney NSW
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Annual leave
Major Incident Management Lead
Infosys —Sydney NSW
- $150,742 - $171,215 a year
- Supervising experience
- Leadership
- Communication skills
- Health insurance
- Parental leave
Implementation and Account Manager
Person Centred Software Ltd —Sydney NSW
- Remote
- Communication skills
Account Executive (AE / Closer) - Remote
Secure IQ Services —Crows Nest NSW
- Full-time
- Remote
Quick Apply
14d
Delivery Lead/ SDM
Pyramid Global Technologies —New South Wales
Program Director - IT Airline Operations
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Management
- ERP systems
- Master's degree
- Work from home
Onboarding Project Manager
Block —Sydney NSW
- Remote
- ERP systems
- POS
- APIs
- Health insurance
Quick Apply
Senior Technology AI Lead - Full-time or part-time (flexible)
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- AWS
- AI
- Annual leave
- Work from home
Lead Business Analyst | Process Redesign
PWC Australia —Sydney NSW
- Contract
- Parental leave
Guidewire Senior Consultant / Technical Lead – ClaimCenter and Integration
Accenture —Sydney NSW
- Full-time
- SQL
- Bachelor's degree
- No degree
- On-the-job training
- Parental leave
IT Integration Workstream Lead
Anglicare —Macquarie Park NSW
- Full-time
- Administrative experience
- Presentation skills
- Budgeting
- Employee assistance program
11d

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Service Integration and Management (SIAM) Lead

Datacom -
Sydney NSW

Quick Apply

Job Details

Full-time
12 days ago

Benefits

Parental leave
Employee discount

Qualifications

ITIL Certification
Management
Bachelor's degree
Business
Negotiation
Information Technology

Full Job Description

About Us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About the Role (your why)

The Service Integration and Management (SIAM) Lead will be work on customer site, governing and coordinating a key customer’s multi-vendor service environment. You’ll build strong relationships with the customer, suppliers and Datacom teams.

You’ll provide a clear end-to-end view of service performance, hold all parties to account and simplify the multi-provider model for end users, with a number one focus on improving user and business experience.

The successful candidate must be an Australian Citizen and be eligible to obtain and maintain Australian Baseline security clearance.

Our office is based in Sydney and will be onsite often at the Customers office. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

What you'll do

At the moment, as Service Integration and Management Lead you will be focused on:

Govern and orchestrate the multi-vendor ecosystem as the customer’s impartial integrator.
Uphold the partnership framework and shared accountability model.
Onboard suppliers consistently into the SIAM model.
Chair governance forums and provide an aggregated view of service performance.
Build positive relationships with the customer, suppliers and Datacom account teams.
Coordinate cross-provider incidents, problems, changes and requests.
Follow up supplier Major Incident PIR and Problem actions.
Ensure common processes are applied impartially across all providers.
Lead the SIAM team and support customer and end-user satisfaction outcomes.
Manage service risks, dependencies, supplier issues and compliance activities.
Support operational readiness for new or changed SIAM supplier services.
Drive continuous improvement, transparent reporting and governance maturity.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders' changing requirements and this can mean we evolve in our roles to meet those needs.

What you'll bring

Required experience:

5+ years of related experience in Service Management, with tertiary education in a relevant technical field.
Strong Service Management knowledge, with proven SIAM or multi-vendor integration experience.
Experience leading a service integration function in a multi-provider environment.
Demonstrated experience in leading people and teams.
Strong business acumen and ability to manage complex issues.
Impartial facilitation and dispute resolution skills.
Excellent customer, supplier and executive stakeholder management skills.
Strong negotiation, influencing, analytical and problem-solving skills.

Nice to have:

Bachelor’s degree in Business, IT, Science, Engineering, Economics or a related discipline.
SIAM Foundation or Professional certification, such as BCS or EXIN, and ITIL 4 certification.
Experience working with Australian Government or large enterprise customers.
Experience supporting large tenders, service transitions and Operational Readiness activities.
Familiarity with vendor management practices, governance forums and commercial compliance in large enterprise environments.
Proven ability to drive continuous improvement, transparent reporting and service governance maturity.

Culture and benefits

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally

We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

Paid parental leave
24/7 Employee Assistance Programme (DataCare)
Ongoing learning, certifications, and career development opportunities
Access to industry-leading learning platforms and future skills training
Recognition programmes that celebrate great work
Great employee discounts and financial wellbeing benefits
Meaningful work that makes a real impact

Eligibility criteria and conditions may apply to some benefits.

Quick Apply

Refine Your Search

integration lead jobs in nsw

Service Integration and Management (SIAM) Lead

Contact Center Transformation Lead

Head of Customer Education

Oliver Wyman - Senior Lead AI Engineer - Sydney

Systems Integration Team Lead

TLM TEST LEAD OR TEST MANAGER

Batch Integration Lead

Programme Manager (12-Month Fixed-Term Contract)

AUNZ Marketing and Operations Manager, Global Business Marketing

Application Support Lead

Major Incident Management Lead

Implementation and Account Manager

Account Executive (AE / Closer) - Remote

Delivery Lead/ SDM

Program Director - IT Airline Operations

Onboarding Project Manager

Senior Technology AI Lead - Full-time or part-time (flexible)

Lead Business Analyst | Process Redesign

Guidewire Senior Consultant / Technical Lead – ClaimCenter and Integration

IT Integration Workstream Lead

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