In-Demand Customer service representative Jobs in Northern Territory

Customer Service Representative
Amentum —Alice Springs NT
- Full-time
- Writing skills
- Maintenance
- Administrative experience
12d
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Telstra —Alice Springs NT
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Reddy Express Alice Springs Mt Gillen - Customer Service Representative
Reddy Express - OTR Group —Alice Springs NT
- Weekend availability
1d
Telstra Retail: Part Time Customer Service & Sales Consultant DARWIN
Telstra —Darwin NT
- $33.33 an hour
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
2d
Guest Services Agent
Ventia Pty Limited —Tindal Raaf NT
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance program
Reddy Express Alice Springs Mt Gillen - Customer Service Representative
OTR —Alice Springs NT
- Weekend availability
- Customer service
1d
Reddy Express Palmerston - Customer Service Representative
Reddy Express - OTR Group —Palmerston NT
- Weekend availability
5d
Customer Sales & Service - Repco Casuarina - NT
Repco —Casuarina NT
Quick Apply
Customer Service and Security Team Leader
NEXTDC —Darwin NT
- Full-time
- Administrative experience
- Leadership
- Communication skills
Quick Apply
Membership Consultant - Nightcliff and Palmerston
Anytime Fitness —Palmerston NT
- Temporary
- Sales
- Customer service
- First Aid Certification
- Gym membership
Quick Apply
Reddy Express Palmerston - Customer Service Representative
OTR —Palmerston NT
- Weekend availability
- Customer service
5d
Customer Sales & Service - Repco Katherine - Full Time
NAPA Auto Parts —Katherine NT
- Full-time
Customer Sales & Service - Repco Winnellie - Casual
Repco —Winnellie NT
- Weekend availability
Quick Apply
Customer Sales & Service - Repco Casuarina - NT
NAPA Auto Parts —Casuarina NT
Customer Sales & Service - Repco Winnellie - Casual
NAPA Auto Parts —Winnellie NT
- Weekend availability
Customer Sales & Service - Repco Katherine - Full Time
Repco —Katherine NT
- Full-time
Quick Apply
5d

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Based on your search for customer service representative

Customer Service Representative
Amentum —Alice Springs NT
Diploma/Degree in Business Admin or equivalent. 2 to 3 years’ – working in a similar role. Ensure compliance with all site environmental health and safety…
12d
Trainee Correctional Officer
Department of Corrections —Alice Springs NT
Yes, but you must hold a first aid certificate, which. Hold a full Northern Territory driver’s licence This qualification is delivered internally by Northern.

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Customer Service Representative

Amentum -
Alice Springs NT

Apply Now

Job Details

Full-time
12 days ago

Qualifications

SAP
Writing skills
Maintenance
Administrative experience
Records management
Driver Licence
Diploma
Business
Communication skills

Full Job Description

As a Member of the Support Services Centre team you will report to the Customer Service Team Lead. Your responsibilities will include, managing all the customer service enquiries and requests, requests can vary from resource reservations to work orders relating to maintenance requests or general knowledge of Alice Springs. You will also be responsible for working with the SSC Planning and Scheduling team to create SAP work order notifications, close out work orders, and monitor SAP and Manage Engine dashboards.

ESSENTIAL RESPONSIBILITIES

Manage site office operations including room and phone payments, Wi-Fi passwords, online accounts and locker assignments.
Work Order administration management including close outs and scanning.
Site office and accommodation room reservations and allocations.
Manage Engine customer requests including work order requests and conference room bookings.
Customer enquiries from walk ins, phone calls and emails.
SAP work order creation and management assisting the SSC planning and scheduling team in support of O&M and other department operations.
General reporting as required.
Manage portal content and uploads for SSC department.
Ensure compliance with all site environmental health and safety requirements.
Any other reasonable duties as requested.

QUALIFICATIONS

Minimum Essential

Experience with SAP
Computer software and application knowledge
Working with minimal supervision and experience
Working as part of a dedicated team
Demonstrated communication and interpersonal skills
Administrative skills

Desirable

Diploma/Degree in Business Admin or equivalent
Administrator level SAP experience
Records management experience
Capability to develop innovative solutions
Experience writing and developing policies and procedures

TICKETS AND LICENCES

Minimum Essential

Drivers License

EXPERIENCE AND SKILLS – Minimum Essential

2 to 3 years’ – working in a similar role

WORK ENVIRONMENT, PHYSICAL DEMANDS, AND MENTAL DEMANDS

The position is desk based and sedentary in nature, the ability to lift items up to 5kgs may be required occasionally.

SECURITY CLEARANCE REQUIREMENT

It is a condition of employment that employees obtain and retain the appropriate level of security clearance and medical clearance applicable to each role. The employee will require a Top-Secret Positive Vetting (TSPV) or Secret Clearance (Australian) or TS/SCI clearance w/ Poly (US)

STATEMENT OF WORK REQUIREMENTS

All personnel assigned shall be:

At least 18 years of age.
Able to fluently read, write and speak English

EHS REQUIREMENT

All Amentum personnel are responsible for understanding and complying with all site environmental, health and safety requirements. While Amentum is responsible for providing a safe workplace and is responsible for ensuring compliance with requirements of the EHS Handbook, each person is responsible for:

Completing work tasks in a safe manner
Reporting any unsafe acts or conditions to their supervisor and/or PMO/EHS Manager
Continuous adherence to the environmental, health and safety procedures outlined in the EHS Handbook during the performance of their work
Red-Carding a Job - Employee right and responsibility to “STOP WORK” if a job is unsafe or possess a danger to the environment

QUALITY REQUIREMENT

Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Program and carry out job activities in compliance with the Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.

For further information contact [email protected]

Applicants will be required to undertake pre-employment checks which include referee checks, criminal History checks, a pre-employment medical assessment and drug test.

Applicants must be US or Australian citizens who are able obtain and retain the appropriate level of security clearance and medical clearance, applicable to each role.

Apply Now

Refine Your Search

customer service representative jobs in northern territory

Customer Service Representative

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Reddy Express Alice Springs Mt Gillen - Customer Service Representative

Telstra Retail: Part Time Customer Service & Sales Consultant DARWIN

Guest Services Agent

Reddy Express Alice Springs Mt Gillen - Customer Service Representative

Reddy Express Palmerston - Customer Service Representative

Customer Sales & Service - Repco Casuarina - NT

Customer Service and Security Team Leader

Membership Consultant - Nightcliff and Palmerston

Reddy Express Palmerston - Customer Service Representative

Customer Sales & Service - Repco Katherine - Full Time

Customer Sales & Service - Repco Winnellie - Casual

Customer Sales & Service - Repco Casuarina - NT

Customer Sales & Service - Repco Winnellie - Casual

Customer Sales & Service - Repco Katherine - Full Time

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