In-Demand School education manager Jobs in North Rocks, Nsw

Customer Service Manager - Expression of Interest
Contour Education —Epping NSW
- $85,000 a year
- Weekend availability
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
Education Specialist Partnership Manager - Remote
Australians Together —Sydney NSW
- $95,000 - $100,000 a year
- Full-time
- Remote
- CRM software
- Microsoft Office
- Education
Quick Apply
Art Teacher
Artkookoo Art Studio —Castle Hill NSW
- $27 - $37 an hour
- Experience working with children
- Education
- In-person
Quick Apply
Part-Time Community Specialist | Castle Towers (New Store Opening)
Lululemon —Castle Hill NSW
- Weekend availability
- Sales
- Customer service
- Senior Secondary Certificate of Education
- Annual leave
- Employee discount
Part-Time & Seasonal Casual Educator | Castle Towers (New Store Opening)
Lululemon —Castle Hill NSW
- Weekend availability
- Senior Secondary Certificate of Education
- Education
- Annual leave
- Employee discount
Research & Online Experience Librarian
AFTRS —Sydney NSW
- $81,925 a year
- Full-time
- Remote
- Management
- Customer service
- Research
9d
Part-Time Visual Merchandising Specialist | Castle Towers (New Store Opening)
Lululemon —Castle Hill NSW
- Weekend availability
- Sales
- Customer service
- Merchandising
- Annual leave
- Employee discount
Sessional Facilitators (Lecturers)
Kaplan —Sydney NSW
- Master's degree
- Business Administration
- Business
Compliance Officer
Trades School Australia —Artarmon NSW
- $40 - $55 an hour
- Part-time
- Hybrid work
- Construction experience
- Leadership
- Work from home
Quick Apply
1d
School Administrative Manager - Level 3 - Full Time - Ongoing - Peakhurst South Public School
School Administrative and Support —Sydney NSW
- $49.66 an hour
- Full-time
- First Aid Certification
- Communication skills
- Office experience
9d
Outside School Hours Care / Childcare - Service Manager (Program Manager)
TeamKids —Ultimo NSW
- Full-time
- CPR Certification
- Experience working with children
- Education
- Work from home
- Employee assistance program
12d
Students Support Officer
Southern Cross School of Business —Bankstown NSW
- Microsoft Office
- Administrative experience
- Front desk
- Opportunities for advancement
Nominated Supervisor/Centre Manager - Dundas centre!
Montessori Academy Pty Ltd —Sydney NSW
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Opportunities for advancement
Quick Apply
Manager, Education Support
University of Sydney —Camperdown NSW
- From $131,108 a year
- Full-time
- Hybrid work
- University
- Leadership
- Communication skills
8d
School Administrative Manager - Level 3 - Ongoing - Marie Bashir Public School
School Administrative and Support —Sydney NSW
- $51.15 an hour
- First Aid Certification
- Communication skills
- Office experience
7d
Procurement Manager
Barker College —Hornsby NSW
- Microsoft Office
- Administrative experience
- Communication skills
13d
School Administrative Manager, Level 3 - Full Time - Ongoing - Illawong Public School
School Administrative and Support —Sydney NSW
- $51.15 an hour
- Full-time
- First Aid Certification
- Communication skills
- Office experience
1d
Youth Development & Education Facilitator
Taldumande Youth Services —North Sydney NSW
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Parental leave
Quick Apply
OOSH / OSHC Centre Coordinator Quakers Hill
Wesley Mission —Quakers Hill NSW
- Full-time
- Microsoft Office
- Experience working with children
- First Aid Certification
- Employee assistance program
14d
Student Services & Facilities Team Leader
ILSC Education Group —Sydney NSW
- Full-time
- Management
- Computer skills
- Leadership
Quick Apply
8d

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Customer Service Manager - Expression of Interest

Contour Education -
Epping NSW

Quick Apply

Job Details

Full-time
$85,000 a year

Benefits

Employee assistance program

Qualifications

Customer service
Senior Secondary Certificate of Education
Quality assurance
Education
Leadership

Full Job Description

By submitting your application, you are registering your interest for future opportunities. We do not have any current openings and will only contact you if a relevant position becomes available.

Be the ultimate custodian of the Contour Campus experience ️

Campus Leaders (Campus Managers) hold full ownership of their assigned campus, ensuring it operates with uncompromising excellence across every dimension of student, parent, and tutor experience. They lead and develop their campus service team, safeguard operational discipline, and drive continuous improvement so that their campus is a model of “The Contour Standard.”

This role is not only about managing day-to-day campus operations; it is about creating a living, breathing environment where students thrive, parents trust, and tutors excel.

Who We Are

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 15,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 500+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You Will Do

Campus Ownership: Take full accountability for the success of the campus, ensuring it is consistently safe, well-organised, and ready to deliver an elite experience every day.
Team Leadership & Development: Lead, coach, and develop the campus Service Team to become high-performing operators who consistently deliver excellence.
Experience Stewardship: Safeguard the entire on-campus student and parent journey (from the very first trial, to the hundredth Contour class) ensuring every touchpoint feels seamless, supportive, and delightful.
Operational Excellence: Oversee all core campus processes (opening/closing, class readiness, reschedules, attendance, inventory, daily service operations across phone, email, and text) and ensure flawless execution through disciplined systems and standards.
Walk-In & Student Support Oversight: Ensure the team consistently provides clear, empathetic, and accurate support to walk-ins and students/parents before or after class, turning questions and doubts into moments of trust and confidence.
Trial Experience & Conversion: Oversee the trial experience end-to-end, from preparation and delivery of trial packs to ensuring every trial interaction (including on-the-spot bookings) is exceptional and maximises the likelihood of conversion.
Tutor Enablement: Build trusted relationships with tutors, ensuring their classroom environment, resources, and tech is always prepared and supported to the highest standard.
Workflow & Process Improvement: Identify gaps, inefficiencies, and opportunities for improvement, and embed solutions that elevate both campus efficiency and student experience.
Standards & Quality Assurance: Regularly audit campus operations, student experience touchpoints, and team performance to ensure uncompromising adherence to Contour standards.
Campus Representation: Act as the campus’s champion within Contour, communicating insights, escalating campus-specific issues, and upholding brand standards.
Crisis & Issue Management: Lead confidently in moments of disruption, ensuring quick resolution while protecting the student experience.

What You Will Bring

Relevant Experience – Prior customer service leadership experience (education, operations, retail, hospitality etc.)
Team Leadership – Guides, supports, and develops service team.
On-Campus Commitment – Ready to be present on-site full-time, leading from the floor every day, with availability across weeknights and weekends when classes run.
Communication – Clear, empathetic, and professional with students, families & team members.
Operational Discipline – Keeps systems, processes, and standards on track.
Problem Solving – Handles issues calmly and decisively.
Continuous Improvement – Always finding ways to work smarter and deliver better.
Energy & Presence – Brings positivity and sets the tone on campus.
Accountability – Owns outcomes and drives campus excellence.
Long-Term Mindset – Willing to grow with the team and brand.
Student & Customer Focus – Genuinely motivated to create positive experiences for students, parents, and staff.

Why You Will Love It

The opportunity to own your campus and deliver the Contour standards of excellence
Autonomy and trust, your ideas and improvements will be heard and implemented
Close collaboration with senior leaders in a non-corporate, high-impact environment
Deeply meaningful work, supporting students and families through important moments
Opportunity for career development to progress as the organisation grows
Competitive salary ($85,000 AUD + super) plus flexibility, extra leave, EAP access, and lifestyle perks

How To Apply

If you’re excited about shaping the next generation of high achievers, express your interest by applying now with your CV.

Application Process

We will review submissions and reach out once new opportunities become available at your preferred campus.

Quick Apply

Refine Your Search

school education manager jobs in north rocks, nsw

Customer Service Manager - Expression of Interest

Education Specialist Partnership Manager - Remote

Art Teacher

Part-Time Community Specialist | Castle Towers (New Store Opening)

Part-Time & Seasonal Casual Educator | Castle Towers (New Store Opening)

Research & Online Experience Librarian

Part-Time Visual Merchandising Specialist | Castle Towers (New Store Opening)

Sessional Facilitators (Lecturers)

Compliance Officer

School Administrative Manager - Level 3 - Full Time - Ongoing - Peakhurst South Public School

Outside School Hours Care / Childcare - Service Manager (Program Manager)

Students Support Officer

Nominated Supervisor/Centre Manager - Dundas centre!

Manager, Education Support

School Administrative Manager - Level 3 - Ongoing - Marie Bashir Public School

Procurement Manager

School Administrative Manager, Level 3 - Full Time - Ongoing - Illawong Public School

Youth Development & Education Facilitator

OOSH / OSHC Centre Coordinator Quakers Hill

Student Services & Facilities Team Leader

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