In-Demand Information technology specialist Jobs in Newcastle, Nsw

Desktop Support Officer
Axiom Technologies —Newcastle NSW
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
IT Support Specialist
Anglican Care —Newcastle NSW
- Contract
- Writing skills
- Administrative experience
- Parental leave
- Employee assistance program
Quick Apply
4d
Storeperson
Networks Commercial —Mayfield West NSW
- Full-time
- Remote
- Communication skills
- Parental leave
Quick Apply
Field Service Engineer - Newcastle
Siemens Healthineers —Newcastle NSW
- Overtime
- Parental leave
14d
Configuration Manager
Leidos —Newcastle NSW
- Full-time
- Management
- Communication skills
- Annual leave
9d
Digital Governance Specialist
University of Newcastle —Callaghan NSW
- $103,641 - $116,596 a year
- Full-time
- University
- Health insurance
- Parental leave
4d
Support Equipment Manager
BAE Systems —Williamtown NSW
- Management
- Engineering
- No degree
9d
AECOM Water Resources Opportunities - ANZ
AECOM —Newcastle NSW
- Full-time
- Hybrid work
- Leadership
3d
Expressions of Interest - Water Infrastructure Engineering Opportunities
AECOM —Newcastle NSW
- Full-time
- Hybrid work
Drainage Engineer - Relocate to Perth!
AECOM —Newcastle NSW
- Full-time
- Hybrid work
- AutoCAD
- Communication skills
9d
Graduate Radiographer - Hunter Region
PRP Diagnostic Imaging —Adamstown NSW
- Full-time
- Patient care
- Communication skills
- Gym membership
9d
Technical Lead
Allianz —Charlestown NSW
- Full-time
- Remote
- Communication skills
2d
Graduate Structural Engineer
GHD —Newcastle NSW
- No experience needed
- Education
- Bachelor's degree
15h
Technical Director - Water Treatment
AECOM —Newcastle NSW
- Full-time
- Hybrid work
- Engineering
- Leadership
- Communication skills
Junior Naval Architect
Leidos —Newcastle NSW
- Full-time
- AutoCAD
- Analysis skills
- Communication skills
- Annual leave
Senior Hydraulics Engineer - Dams
AECOM —Newcastle NSW
- Full-time
- Hybrid work
- Civil Engineering
- Communication skills
Cleaner
Legends Global —Newcastle NSW
- Weekend availability
- Supervising experience
- Cleaning
- Communication skills
Seeking Exercise Physiologist
Educational Case Management —Hamilton NSW
- Call employer
- Private practice
- SharePoint
- Negotiation
Clinical Director/Head of Department of Medicine, Maitland Hospital, Hunter Valley, NSW
Hunter New England Local Health District —Newcastle NSW
- $197,583 - $243,822 a year
- Full-time
- Leadership
- Communication skills
- Employee assistance program
Construction/Installation Electrician - Multiple headcounts
Otis —Mayfield West NSW
- Full-time

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Desktop Support Officer

Axiom Technologies -
Newcastle NSW

Apply Now

Job Details

Part-time | Casual

Qualifications

Desktop support
Microsoft Outlook
Management
SCCM
Customer service
Microsoft Office
Analysis skills
ITIL
Computer skills
Communication skills
CompTIA A+
Intune
Mobile devices

Full Job Description

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website at www.axiomtechnologies.com for more information about what we do.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

3+ years of Experience in Level 1/2 desktop support.
Windows 10 or 11 Admin troubleshooting experience of Intune, cloud and thick build machines
Keep up with Windows App and Update release information
Provide Web application support for Edge or Chrome
Provide Cloud application support (collaborate with app owners where required)
Support 3rd party applications like Microsoft, Java and Adobe (raise cases with the vendor where required)
Support MS Teams issues including video, audio, performance
Familiar with AppV applications, MS Store Apps and packaged applications
Troubleshoot / find root cause for general performance issues
Troubleshoot laptop hardware issues such as monitor, mouse, headset, phones
Office license management or troubleshooting
Keep up with release information for MS Office and security updates
Support Office issues for native laptop or cloud applications
Collaborate with MS Outlook app owner when required to find root cause for Outlook issues
Knowledge of Active directory and Group policies. PowerShell scripting knowledge is must.
Ability to co-ordinate with various technical groups and can fix issues remotely for the users.
Should be able to fix and troubleshoot all the application issues deployed on end user systems. (for eg. App Login Failures, App not installed, Software Installations which are failed)
Good Client management and communication skills.
Should be able to troubleshoot if any application is not working due to network related issues.
Good Knowledge on browser support and management of Chrome and Edge via GPO.
Have troubleshooting knowledge of Adobe, MS Office, Oracle, Edge and Chrome apps. Should be able to do the compatibility testing of web based applications with Chrome and Edge.
Good Understanding of ITIL concept & ticketing tool.
Accurately document all work performed through ticketing system including details.

Personal Attributes:

Excellent End-user computing skills.
Good knowledge of Infrastructure support.
Strong analytical and problem-solving capabilities
Well organized and extremely detail-oriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Can work both independently and in a collaborative team-oriented environment
A self-starter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information

In-depth knowledge of:

Windows OS (e.g. XP, Vista, Windows 7, 10)
Microsoft Office applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices

Basic knowledge of:

Active Directory
Exchange
Apple OS
SCCM

IT Qualifications

At least two of the following:

PC\Laptop OEM Maintenance Certification
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in the desktop area
Microsoft Office Specialist (MOS) Certification

Experience in a similar role

3+ years of relevant experience.

What next?

If you are looking for the next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

Refine Your Search

information technology specialist jobs in newcastle, nsw

Desktop Support Officer

IT Support Specialist

Storeperson

Field Service Engineer - Newcastle

Configuration Manager

Digital Governance Specialist

Support Equipment Manager

AECOM Water Resources Opportunities - ANZ

Expressions of Interest - Water Infrastructure Engineering Opportunities

Drainage Engineer - Relocate to Perth!

Graduate Radiographer - Hunter Region

Technical Lead

Graduate Structural Engineer

Technical Director - Water Treatment

Junior Naval Architect

Senior Hydraulics Engineer - Dams

Cleaner

Seeking Exercise Physiologist

Clinical Director/Head of Department of Medicine, Maitland Hospital, Hunter Valley, NSW

Construction/Installation Electrician - Multiple headcounts

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