In-Demand Desktop support technician Jobs in Newcastle, Nsw

POS Hardware Support Technician
Axiom Technologies —Newcastle NSW
- Part-time
- Customer service
- Analysis skills
- POS

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POS Hardware Support Technician

Axiom Technologies -
Newcastle NSW

Apply Now

Job Details

Part-time | Casual

Qualifications

Soldering
Customer service
Analysis skills
POS
Communication skills
CompTIA A+

Full Job Description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website at www.axiomtechnologies.com for more information about what we do.

We are looking for a capable resource to coordinate activities, ranging from simple tasks to more complex plans. This role will provide on-site/on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate manner to ensure optimal service delivery.

Job Summary:
The POS Hardware Support Technician is responsible for providing technical assistance and support for Point of Sale (POS) hardware used in retail or hospitality environments. The role includes installing, maintaining, and troubleshooting POS devices to minimize downtime and ensure optimal customer service operations.

Key Responsibilities:

Diagnose faults and repair photo printers, receipt printers, label printers, hovercams, and magtek cheque readers

Service and repair digital cameras (DSLR, mirrorless), including sensor cleaning and calibration

Troubleshoot and maintain Repair Documentation

Perform preventive maintenance to reduce equipment downtime

Install firmware updates, drivers, and perform device configuration

Maintain service logs, repair reports, and parts inventory

Provide technical support and guidance to customers or internal teams

Ensure compliance with safety and quality standards

Qualifications and Skills:

Proven experience in electronics or IT hardware repair
Strong knowledge of printer technologies
Familiarity with camera systems and imaging equipment
Experience with POS devices and peripherals (receipt printers, scanners, cheque readers)
Ability to diagnose faults at the component and system level
Hands-on skills with tools such as a multimeter, soldering equipment
Basic understanding of networking and device connectivity
Good problem-solving and analytical skills
Strong communication and customer service skills

Preferred Certifications (Not Mandatory):

CompTIA A+
OEM-specific training (e.g., Epson, NCR, Verifone, etc.)

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

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