In-Demand Customer success manager Jobs in New South Wales

Case Manager
EML —Tweed Heads NSW
- Full-time
- Remote
- Customer service
- In-person
- Communication skills
- Work from home
- Parental leave
Delivery Manager
Department of Customer Service —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
- No degree
- Agile
- Communication skills
5d
Customer Success Manager
INNERGY —Sydney NSW
- Full-time
- Remote
- CRM software
- Salesforce
- ERP systems
Quick Apply
Senior Project Manager
SymphonyAI —Sydney NSW
- $170,000 - $200,000 a year
- Full-time
- Remote
- PMP
- AI
- Leadership
Senior Manager of Customer Success (APAC)
iManage —Sydney NSW
- Full-time
- Remote
- PMP
- Sales
- Salesforce
- Health insurance
- Annual leave
Quick Apply
Customer Success Manager (Enterprise)
Heidi —Sydney NSW
- Full-time
- Remote
- Hospital experience
- Work from home
- Parental leave
Senior Customer Success Manager
b2wise APAC —Wyong NSW
- $100,000 - $110,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Data entry
Quick Apply
12d
Enterprise Customer Success Manager
Sitemate —Sydney NSW
- $180,000 a year
- Full-time
- Hybrid work
- CRM software
- Google Suite
- Microsoft Excel
- Annual leave
- Work from home
Customer Relationship Manager
LiveBig —Sydney NSW
- Full-time
- Hybrid work
- Customer service
- Business development
- Leadership
- Annual leave
- Parental leave
Quick Apply
Customer Success Manager - Mid Market - Hybrid
Humanforce —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Parental leave
- Employee assistance program
10d
Customer Success Manager – GTM
Experian —North Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Wellness program
- Annual leave
Quick Apply
Onboarding Project Manager
Block —Sydney NSW
- Remote
- ERP systems
- POS
- APIs
- Health insurance
Quick Apply
Customer Success Manager (SMB)
Heidi —Sydney NSW
- Full-time
- Remote
- Work from home
- Parental leave
Customer Success Manager
Hapana —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Presentation skills
- Annual leave
- Work from home
Quick Apply
Engagement Manager
Wawa Fertility —New South Wales
- Contract
- Remote
- Free food
Contact Centre Manager
Murrumbidgee Irrigation —Leeton NSW
- Call employer
- Customer service
- No degree
- Leadership
- Life insurance
Supplier Support Officer - Minto, NSW
Redox —Minto NSW
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free food
Quick Apply
Customer Success Manager (Public Sector) - Tech / SaaS
Nearmap —Barangaroo NSW
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- AI
- Free food
Quick Apply
Customer Success Manager - Risk Management - SaaS (Hybrid)
Riskonnect —Sydney NSW
- Full-time
- Management
- Salesforce
- Microsoft Office
Quick Apply
Client Relationship Manager
ScotPac Business Finance —Sydney NSW
- Full-time
- Management
- Customer service
- Communication skills
- Parental leave
6d

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Case Manager

EML -
Tweed Heads NSW

Apply Now

Job Details

Full-time

Benefits

Work from home
Parental leave
Employee assistance program
Gym membership
Insurance services

Qualifications

Customer service
Communication skills

Full Job Description

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

Join our Tweed Heads Emergency Services team and manage your own portfolio of workers compensation claims while liaising with injured workers, their employers, and Allied Health professionals. This role will also involve working with internal specialists to create a strategic plan, helping injured workers get back to work as quickly and safely as possible.

We are seeking individuals with a strong customer service background, ideally complemented by a degree in Health Sciences, Allied Health, or Law. While a qualification in these areas would be highly regarded, it is not essential. Experience within these fields, or in similar environments, will be highly valued.

As part of our interview process, successfully reviewed applicants will need to be available to attend a face-to-face group interview on Thursday 30th July 2026.

This will be a full time, permanent position commencing on the 31st August 2026 based in our Tweed Heads office, with work-from-home flexibility (up to 3 days per week) considered from month three, subject to performance and approval.

YOUR RESPONSIBILITIES

Step into a role where your clinical knowledge and passion for helping others can make a real difference. Utilise your Allied Health background to:
Manage a portfolio of workers’ compensation claims, supporting individuals with both physical and psychological injuries
Work closely with injured workers, employers, medical practitioners, and rehabilitation providers to achieve positive return-to-work outcomes
Apply your understanding of health and recovery to implement proactive, tailored strategies
Play a key role in supporting individuals through their recovery journey, ensuring they feel supported, informed and empowered

ABOUT YOU

Passion for making a meaningful impact and enjoys working in a fast-paced, people-focused environment.
Strong background in health, allied health or a related field with a desire to apply your knowledge in a new and rewarding capacity.
Strong communication skills to confidently navigate complex or sensitive conversations to build genuine and trusting relationships
Proactive and solutions-focused with the ability to think creatively and collaboratively when working with diverse stakeholders
Committed to delivering a high standard of service to customers with a high attention to detail and level of accuracy

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

A diverse and collaborative team culture like no other
Flexibility to work from home to support work/life balance
A corporate wellbeing program with discounted health insurance and gym membership
Generous discounts from over 350 retailers through our RewardsHub program
Comprehensive learning and development opportunities to help you reach your full potential
Access to support and counselling services with work or personal matters, through our Employee Assistance Program
Companywide events to stay connected and celebrate success
Entitlement to annual company incentive scheme + salary reviews
Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.

Apply Now

Refine Your Search

customer success manager jobs in new south wales

Case Manager

Delivery Manager

Customer Success Manager

Senior Project Manager

Senior Manager of Customer Success (APAC)

Customer Success Manager (Enterprise)

Senior Customer Success Manager

Enterprise Customer Success Manager

Customer Relationship Manager

Customer Success Manager - Mid Market - Hybrid

Customer Success Manager – GTM

Onboarding Project Manager

Customer Success Manager (SMB)

Customer Success Manager

Engagement Manager

Contact Centre Manager

Supplier Support Officer - Minto, NSW

Customer Success Manager (Public Sector) - Tech / SaaS

Customer Success Manager - Risk Management - SaaS (Hybrid)

Client Relationship Manager

I want to receive the latest job alert for customer success manager in new south wales

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