In-Demand Patient access team leader Jobs in Nedlands, Wa

Customer Service Officer
Serco Plc —Murdoch WA
- $35.80 an hour
- Full-time
- Management
- Customer service
- Data entry
7d
2IC (Second in Charge)
National Dental Care —Applecross WA
- $30 - $38 an hour
- Full-time
- Management
- Microsoft Office
- Administrative experience
Quick Apply
2d
SIMS Patrol Officer
Serco Plc —Murdoch WA
- $42.71 an hour
- 12 hour shift
- First Aid Certification
- Parental leave
- Employee assistance program
14d
Practice Manager
National Dental Care —Claremont WA
- $40 - $46 an hour
- Full-time
- Sales
- Administrative experience
- Business development
Quick Apply
1d
Environmental Attendant
Serco Plc —Murdoch WA
- $31.11 an hour
- Full-time
- Hospitality
- Communication skills
2d
Pathology Collector
Healius Corp. —Perth WA
- Blood sampling
- Communication skills
- Paid training
- Health insurance
4d
HR Consultant
Serco Plc —Murdoch WA
- $97,941.86 a year
- Full-time
- Remote
- Research
- Administrative experience
Dental Assistant
Serco Plc —Swanbourne WA
- Call employer
- Administrative experience
- First Aid Certification
- Free parking
- Employee assistance program
Practice Manager - Greencross Booragoon/O'Connor
Greencross Vets —Booragoon WA
- Full-time
- Management
- Clinic
- Organisational skills
- Employee assistance program
- Employee discount
Quick Apply
Peri-Operative Manager
Ramsay Health Care —Nedlands WA
- Full-time
- Leadership
- Hospital experience
- Referral program
Quick Apply
10d
Senior Consultant - Health & Government Transformation
Sia —Perth WA
- Full-time
- Microsoft Excel
Quick Apply
Practice Manager - Maven Dental Busselton
Maven Dental —Booragoon WA
- Full-time
- Management
- Budgeting
- Leadership
Quick Apply
14d
Associate Territory Manager - Joint Replacement
Stryker —Perth WA
- Full-time
- Health insurance
- Parental leave
Operations Support Engineer
Serco Plc —Murdoch WA
- Full-time
- Maintenance
- Bachelor's degree
- HVAC
Director of Nursing WA
City Fertility —Claremont WA
- Full-time
- Nursing
- In-person
- Leadership
Quick Apply
Dental Assistant
National Dental Care —Spearwood WA
- $27 - $33 an hour
- Part-time
- Microsoft Office
- Patient care
- Computer skills
Quick Apply
Store Person
Serco Plc —Murdoch WA
- Full-time
- Forklift
- Warehouse experience
- Computer skills
14d
Physiotherapist
Lifecare —Bicton WA
- Full-time
- Private practice
- Parental leave
Quick Apply
Graduate Physiotherapist
Lifecare —Perth WA
- Full-time
- Leadership
Quick Apply
Network and UC Manager (IT)
Serco Plc —Murdoch WA
- Full-time
- Computer science
- Azure
- Computer Science

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Customer Service Officer

Serco Plc -
Murdoch WA

Apply Now

Job Details

Full-time
$35.80 an hour
7 days ago

Qualifications

Management
Customer service
Call center experience
Data entry
Communication skills

Full Job Description

Full time, Permanent role - 4 x 9.5hr shifts a week; 38 hours a week.
$35.80 an hour / $70,746 a year + super (penalty rates apply)
Fiona Stanley Hospital – Murdoch, Perth
Required to work shifts to fulfill 24/7 operations
Rotating roster to support work/life balance
Rewarding role with career growth opportunities

Serco is a place where you can grow

Join a team of 10,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

Meaningful work supporting healthcare operations at Fiona Stanley Hospital
Opportunities to grow within a government-backed contract
Supportive and inclusive team culture
Flexible work options that support your lifestyle
Comprehensive onboarding and ongoing training
Access to employee wellbeing and benefits programs

Make an impact at Serco

We’re looking for a warm, resilient and detail-oriented Customer Service Officer to join our Helpdesk and Communications team at Fiona Stanley Hospital. In this role, you’ll be the first point of contact for a wide range of internal and external stakeholders, supporting essential services in a fast-paced hospital environment. You’ll be answering and actioning requests across multiple channels—while keeping calm under pressure and ensuring patients and staff receive outstanding service.

As a Customer Service Officer in the Helpdesk and Communications team, you’ll make a positive impact by:

Responding promptly and courteously to requests via phone and email
Coordinating and monitoring service requests to ensure efficient workflows
Managing hospital emergencies and escalating issues as needed
Recording and updating data in line with policies and procedures
Supporting work order scheduling and tracking to ensure seamless FM delivery
Collaborating with colleagues across Facility Management to provide an exceptional experience

Serco is a place for you

To be successful in this role you’ll have:

Exceptional customer service and communication skills
Strong ability to prioritise tasks and work under pressure
A calm, professional approach during high-stress or emergency situations
Demonstrated experience in a customer-focused environment
High attention to detail and accurate data entry skills
Desirable: experience in customer service, call centre, or KPI-driven environments

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Working with Serco at Fiona Stanley Hospital is more than just a job – it’s an opportunity to partner with the clinical workforce and make a positive impact to the experience of patients and visitors in our care. Our employees are our greatest asset and we are committed to fostering an environment where every individual can thrive, grow and contribute to our collective success.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.

Apply Now

Refine Your Search

patient access team leader jobs in nedlands, wa

Customer Service Officer

2IC (Second in Charge)

SIMS Patrol Officer

Practice Manager

Environmental Attendant

Pathology Collector

HR Consultant

Dental Assistant

Practice Manager - Greencross Booragoon/O'Connor

Peri-Operative Manager

Senior Consultant - Health & Government Transformation

Practice Manager - Maven Dental Busselton

Associate Territory Manager - Joint Replacement

Operations Support Engineer

Director of Nursing WA

Dental Assistant

Store Person

Physiotherapist

Graduate Physiotherapist

Network and UC Manager (IT)

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