In-Demand Customer experience specialist Jobs in Morwell, Vic

Retail Consultant
RACV —Traralgon VIC
- Full-time
- Sales
- Customer service
- Paid training
- Employee discount
12d
Christmas Casual Sales Assistant | Angus & Coote Traralgon
Angus & Coote —Traralgon VIC
- $34.89 an hour
- Weekend availability
- Sales
- Customer service
- On-the-job training
Quick Apply
14d
Casual Sales Assistant | Angus & Coote Traralgon
Angus & Coote —Traralgon VIC
- Sales
- Customer service
- Employee discount
Quick Apply
Assistant Branch Manager - NAPA Traralgon - Full Time
NAPA —Traralgon VIC
- Full-time
- Sales
- Supervising experience
- Computer skills
- Parental leave
Quick Apply
Community Support Worker - Traralgon/Moe/Churchill
Claro Disability Services —Traralgon VIC
- Day shift
- Referral program
10d
Support Worker - Accommodation - Gippsland
Claro Disability Services —Traralgon VIC
- Day shift
- Medication administration
- Administrative experience
- Referral program
1d

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customer experience specialist jobs near morwell, vic

Retail Consultant

RACV -
Traralgon VIC

Apply Now

Job Details

Permanent | Full-time
12 days ago

Benefits

Paid training
Training program
Employee discount
Insurance services

Qualifications

Sales
Customer service

Full Job Description

Exclusive RACV Staff Discounts on Accommodation at all our RACV Resorts
50% off Insurance policies
Free Basic Roadside Assistance

Our RACV Retail Outlet based in Traralgon prides itself on providing exceptional service to our community and we are looking for a customer service specialist to join our team.

You will be front line in assisting new or existing RACV members who visit our store, with all enquiries from purchasing Home & Car Insurance, Emergency Assistance products to even Travel Insurance and Attraction tickets! As part of this exciting, blended role, you will also be assisting our Memberline Contact Centre with inbound home & motor insurance calls.

Commencing on Monday, 14th of September We are offering a Permanent Full Time 38 hours, working on a 6-week cycle fixed roster.

Provide immediate and effective solutions to our members, through meaningful and personalised conversations.
Ensure the identification of needs to educate and offer our members the best solutions for their motoring requirements and to deliver on our brand promise.
Champion a customer-centric mindset to deliver exceptional service experiences.
Plus, much more!

About You:

Our values are designed to shape and reinforce our desired ways of working. Therefore, we are looking for talented individuals who are driven by providing exceptional experiences.

Our retail stores offer exposure to a corporate environment; you will be assisting our members & customers over the phone and face to face instore. The successful applicant will possess the following traits:

Face to face customer service experience
Over the phone customer service experience
Prior experience achieving sales targets & KPI’s is highly regarded but not essential.
Self-driven and motivated to succeed.
Proficient in navigating through multiple systems
Enthusiastic, resilient, and committed to providing a positive member experience.
Individuals that work well in a team environment.

Previous experience in a similar role is highly regarded, as would significant experience working in a phone-based customer service environment.

Extensive Training Program:

RACV are offering 7 weeks of full-time paid training (Monday – Friday). This may include 2-3 days in our Noble Park, VIC office.

With our unique learning approach of virtual classroom work (with an RACV facilitator), real time experience in your designated retail store, completed buddy sessions and ongoing support, you will be setup for the ultimate success in building a career with the RACV.

Following your training period, you will then transition and work on your dedicated rostered hours

Employee Benefits:

50% off Insurance policies
Free Roadside Assistance
Exclusive RACV Staff Discounts on Accommodation at all RACV Resorts

We offer a great salary with attractive benefits including leadership and career development opportunities, free roadside assistance, discounts on your insurance products and much more. RACV cares about you and our community. Our Workplace Giving program provides you the choice of how you give to the causes you care about, in ways that work for you including volunteering, donation and fundraising.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Apply Now

Refine Your Search

customer experience specialist jobs in morwell, vic

Retail Consultant

Christmas Casual Sales Assistant | Angus & Coote Traralgon

Casual Sales Assistant | Angus & Coote Traralgon

Assistant Branch Manager - NAPA Traralgon - Full Time

Community Support Worker - Traralgon/Moe/Churchill

Support Worker - Accommodation - Gippsland

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