In-Demand Amazon customer service Jobs in Melbourne Vic

Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Communication skills
Transportation Specialist, Transportation Operations Management (TOM)
Amazon Commercial Services Pty Ltd —Ravenhall VIC
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Delivery Consultant - Amazon Connect, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- CRM software
- Computer Science
- Salesforce
1d
Data Center IT Support Engineer-DCO Tech 3, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- $79,423 - $99,423 a year
- 12 hour shift
- Computer Science
- AWS
- Associate degree
Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Management
- PMP
- Research
Construction Security Assurance Officer, Data Centre Security
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Management
- AWS
Customer Success Engineer, Data Center Learning
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Analysis skills
- Bachelor's degree
4d
Logistics Specialist
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
Data Center Engineering Operation Trainee, Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Engineering
- No experience needed
- AWS
Data Center Operation Technician
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Administrative experience
- Health insurance
- Employee assistance program
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Customer Solutions Manager, ANZ
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- Business development
Delivery Consultant, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- DevOps
- Master's degree
- AWS
Investigative Analyst, EPP - RITA, EPP - RITA
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Research
- Bachelor's degree
- Communication skills
Sr. Amazon Quick Strategist, Amazon Quick Customer Success Team, AWS
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Business development
- AWS
- AI
Senior Staffing Administrator , WFS APAC
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Customer service
- Salesforce
- Microsoft Office
Associate DevOps Analyst, Region Services
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Scripting
- AI
Logistics Specialist L3, MEL Logistics
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
Data Center Security Specialist
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Office
- AWS
Supply Chain Program Manager, Inbound Supply Chain
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Excel
- SQL
- Bachelor's degree
3d

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Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne

Amazon Corporate Services Pty Ltd -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Data centre experience
AWS
Driver Licence
CompTIA Network+
Communication skills
CompTIA A+

Full Job Description

DESCRIPTION

Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? If so, we want to meet you and help grow your technical skills! At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most Customer-centric Company.

You will work with the world’s largest computing infrastructure. Your work involves some periods' independence from your team. You will learn the daily operations of a large data center. You will be working and troubleshooting hands on with servers and network equipment.

You will interact with other teams like logistics, networking, security, and etc in order to get the job done. There is never a dull moment as each day presents itself with different challenges. Work with multiple teams (DC operations, DC Engineering, Logistics, Security and Projects etc.)

Data Center Operations designs, installs and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.

We are looking for candidates to commit to a 6-month contract and we are committed to provide coaching and periodic assessments to help develop your skills.

If successful after the 6 month period you might be interviewed to join the Amazon family full-time. For more info you can visit http://infrastructure.aws.

Some of the key responsibilities you will undertake are:

You will be trained in supporting data center infrastructure equipment including racks, servers, hardware components, networking devices and cables, following specific instructions and well-defined Standard Operating Porcedures (SOP).
You will learn to perform routine operations such as rack installations, server break/fix, hardware component replacements, diagnosing hardware faults, troubleshooting network links and rack decommissioning with guidance and support.
You will be trained in using Directed Workflow Instructions for hardware replacements and documenting all work in ticket tracking systems.

You will learn to identify issue severity and work within stated Service Level Agreements (SLA), escalating when work deviates from established processes.

You will be trained in inventory management tasks including receiving equipment, decommissioning hardware, liquidating racks or hardware components, and performing storage media (HDD, SSD) sanitization and destruction.
You will learn how to operate in a high security environment, follow information security policies and physical safety practices, ensuring safe, secure work at all times.
You will be trained in using technical documentation to find solutions and performing routine tasks following clear instructions.
You will learn to work as part of a team performing similar tasks, collaborating with various AWS stakeholders.

BASIC QUALIFICATIONS

We're looking for the right person to train and develop — formal qualifications are helpful but not required. What matters most is your attitude, your willingness to learn, and your aptitude for technical work.
Some exposure to IT hardware, networking, or technical support in any setting — including studies, personal projects, or hobbyist experience.
Enthusiasm for technology and a desire to build a career in data center operations or IT infrastructure.
Ability to travel between data center sites as needed to support operational requirements and your professional growth. Working across multiple sites will provide you with hands-on experience with diverse equipment configurations and operational environments. (Valid driver's license is required)
Good attention to detail and the ability to follow documented processes and procedures accurately.
Strong communication skills — able to ask questions, listen carefully, and work well as part of a team.
A responsible and professional attitude with a commitment to safety, quality, and reliability in delivering a consistent and high-quality customer experience.

PREFERRED QUALIFICATIONS

Helpful but not required — full training will be provided in hardware and network troubleshooting, Data Center concepts. Any of the following are a bonus, not a barrier to applying.
Any relevant technical qualification such as CompTIA A+, Network+, or equivalent — or currently working towards one.
We value diverse career paths including self-taught learning, online courses, bootcamps, apprenticeships, military experience, or transferable skills from other industries.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

amazon customer service jobs in melbourne vic

Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne

Transportation Specialist, Transportation Operations Management (TOM)

Delivery Consultant - Amazon Connect, AWS Professional Services

Data Center IT Support Engineer-DCO Tech 3, MEL - DCO

Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence

Construction Security Assurance Officer, Data Centre Security

Customer Success Engineer, Data Center Learning

Logistics Specialist

Data Center Engineering Operation Trainee, Data Center Engineering Operations

Data Center Operation Technician

Data Center IT Support Engineer, MEL - DCO

Customer Solutions Manager, ANZ

Delivery Consultant, AWS Professional Services

Investigative Analyst, EPP - RITA, EPP - RITA

Sr. Amazon Quick Strategist, Amazon Quick Customer Success Team, AWS

Senior Staffing Administrator , WFS APAC

Associate DevOps Analyst, Region Services

Logistics Specialist L3, MEL Logistics

Data Center Security Specialist

Supply Chain Program Manager, Inbound Supply Chain

I want to receive the latest job alert for amazon customer service in melbourne vic

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