In-Demand Telecommunications network engineer Jobs in Melbourne, Vic

Technical & Network Support Technician
Telnetworks —Melbourne VIC
- $75,677.95 - $103,189.75 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Work from home
Quick Apply
11d
Network Technical Specialist for Infra
Infosys —Melbourne VIC
- $108,571 - $119,893 a year
- Rotating roster
- Azure
- Management
- Computer Science
- Health insurance
- Parental leave
Network Technical Specialist
Infosys —Melbourne VIC
- $90,243 - $98,861 a year
- Azure
- Management
- Computer Science
- Health insurance
- Parental leave
Operations Engineer - RF Specialist
Motorola Solutions —Melbourne VIC
- Full-time
- Management
- Engineering
- Analysis skills
5d
ENM Network Technical Specialist
Infosys —Melbourne VIC
- $90,243 - $98,861 a year
- Rotating roster
- Azure
- Management
- Computer Science
- Health insurance
- Parental leave
IP Core / MPLS / BGP Engineer Needed - Telco Program
Capgemini Sogeti —Melbourne VIC
- Hybrid work
- Computer Science
- Bachelor's degree
- AI
12d
DevOps Engineer â€“ Join a Mission-Driven Cyber Security & Defence Firm
The Argyle Network —Melbourne VIC
- $140,000 a year
- Full-time
- DevOps
- Engineering
- Office
IP Core / MPLS / BGP Engineer Needed - Telco Program
Capgemini —Melbourne VIC
- Hybrid work
- Computer Science
- Bachelor's degree
- AI
Service Desk Engineer
Autosports Group Limited —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
Technical Field Engineer (Max-term)
St Vincent's Health Australia —Melbourne VIC
- Full-time
13d
Wideband Network Technical Activation
Tata Consultancy Services —Melbourne VIC
- Communication skills
Senior Systems & Infrastructure Engineer
K & S Freighters —Truganina VIC
- Computer Science
- SQL
- Health insurance
- Parental leave
Senior Project Engineer, ITS | North East Link Project
CPB Contractors —Melbourne VIC
- Engineering
- Master's degree
- Bachelor's degree
- Parental leave
Senior System / Solution Engineer (Telecom/OSS/Network Platforms)
Capgemini —Melbourne VIC
- Hybrid work
- AI
Senior Test Engineer
The Argyle Network —Melbourne VIC
- $140,000 a year
- Full-time
- Hybrid work
- Software development
Contact Centre Specialist
Optus —Melbourne VIC
- Computer Science
- DevOps
- SQL
- Parental leave
- Employee discount
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
Manager, Managed Network and Security Services
Aussie Broadband —Melbourne VIC
- Full-time
- Communication skills
- Annual leave
- Parental leave
1d
Senior Digital Support Engineer
Service Stream —Melbourne VIC
- Full-time
- Computer science
- Management
- Computer Science
Data Engineer
Austin Health —Melbourne VIC
- Full-time
- Azure
- SQL
- Analysis skills
- Health insurance
1d

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Technical & Network Support Technician

Telnetworks
Melbourne VIC

Quick Apply

Job Details

Full-time
$75,677.95 - $103,189.75 a year
11 days ago

Benefits

Company car
Work from home

Qualifications

TCP
Software troubleshooting
IT service management
Technical support
DHCP
Driver Licence
IT support
DNS
Diploma
Communication skills
Help desk
Information Technology
VPN

Full Job Description

Telnetworks is an Australian-owned, Information Technology services provider and fully fledged telecommunications solutions provider. We provide the Government, corporate and SME businesses across Australia with tailor made managed IT services, Data Centre Solutions, Cyber Security and Network hardening, Cloud solutions and Business grade Telephone Systems and Internet solutions.

We pride ourselves in providing robust, reliable and quality-focused technology solutions to our customers. Our key focal point is the unparalleled levels of reliability & responsiveness provided by our team members to our clientele across Australia.

Due to our continued growth and expansion, we are seeking a motivated and technically capable ICT Technician to join our team based in Melbourne.

As an ICT Support Technician, you will provide onsite and remote technical support to a diverse range of clientele across the corporate and government sectors. You will predominantly be providing technical support and troubleshooting services for Information Technology services provided by us. Whilst working for us, as your knowledge-base grows, you many be incorporated to providing technical support for telecommunications services, including NBN technical support.

Ideally, you will have experience working in client-facing IT support or managed services environments.

Key Duties & Responsibilities

Deliver Level 1 and Level 2 ICT support for desktops, laptops, printers, mobile devices, and a wide array of network peripheral equipment.
Respond to user inquiries relating to software, hardware, Microsoft 365, networking, and connectivity issues.
Troubleshoot and resolve technical incidents to minimise operational downtime
Install, configure, maintain, and support computer hardware, operating systems, software applications, and end-user devices
Assist with Microsoft 365 administration including user onboarding, password resets, MFA support, and account management
Support Microsoft Windows environments, Active Directory, DNS, DHCP, remote access technologies, and cloud-based systems
Monitor, prioritise, log, and resolve support tickets in accordance with internal procedures and service level agreements (SLAs)
Escalate complex technical issues to senior engineers where required
Assist with networking support including routers, switches, wireless networking, VPN connectivity, and internet services
Support cybersecurity and endpoint protection initiatives including patch management and security best practices.
Maintain accurate technical documentation, support records, and asset registers
Collaborate with internal teams, vendors, and client stakeholders to ensure effective ICT service delivery and customer satisfaction.

Skills & Experience

At least 1 year of relevant experience in ICT support, help-desk, desktop support, service desk, or managed services environments
Experience troubleshooting hardware, software, Microsoft Windows, networking, and connectivity issues
Exposure to Microsoft 365, Active Directory, Windows Server, and remote support tools
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking
Familiarity with ticketing systems and IT service management (ITSM) processes
Strong written and verbal communication skills with a customer-focused approach
Ability to prioritize tasks and work effectively within fast-paced support environments
Current driver license and willingness to travel to client sites where required

Qualifications

At least Diploma or higher qualification in Information Technology, Cyber Security, Networking, or related field

What we offer

A competitive salary package ranging between $75,000 – $85,000 plus super
Exposure to diverse corporate and government ICT environments
Opportunities for technical development and certification support
Supportive and collaborative team culture
Career progression within managed services and cybersecurity

Pay: $75,677.95 – $103,189.75 per year

Benefits:

Company car
Work from home

Work Location: Hybrid remote in Melbourne VIC 3004

Quick Apply

Refine Your Search

telecommunications network engineer jobs in melbourne, vic

Technical & Network Support Technician

Network Technical Specialist for Infra

Network Technical Specialist

Operations Engineer - RF Specialist

ENM Network Technical Specialist

IP Core / MPLS / BGP Engineer Needed - Telco Program

DevOps Engineer â€“ Join a Mission-Driven Cyber Security & Defence Firm

IP Core / MPLS / BGP Engineer Needed - Telco Program

Service Desk Engineer

Technical Field Engineer (Max-term)

Wideband Network Technical Activation

Senior Systems & Infrastructure Engineer

Senior Project Engineer, ITS | North East Link Project

Senior System / Solution Engineer (Telecom/OSS/Network Platforms)

Senior Test Engineer

Contact Centre Specialist

Customer Service Desk Lead (Technical)

Manager, Managed Network and Security Services

Senior Digital Support Engineer

Data Engineer

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