In-Demand Support associate Jobs in Melbourne, Vic

Office Manager
ST. ALi COFFEE —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
13d
Sales Associate
Crocs —Essendon VIC
- $23.56 - $30.29 an hour
- Night shift
- Microsoft Word
- Microsoft Excel
- English
2d
Case Manager & Case Management Associate - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Case management
- Communication skills
- Time management
Part Time Sales Associate (Melbourne)
APM Monaco —Melbourne VIC
- Part-time
- English
- Annual leave
- Employee discount
Quick Apply
(Fixed-Term) Manufacturing Associate
Moderna, Inc. —Melbourne VIC
- Overtime
- Bachelor's degree
- No degree
- In-person
- Annual leave
Associate Kit Assembler
Stryker —Melbourne VIC
- Full-time
- Leadership
- Health insurance
- Annual leave
12d
Customer Service Representative
Foundever —Melbourne VIC
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
Associate to a Judicial Officer of the County Court of Victoria (Criminal, Common, Commercial)
Court Services Victoria —Melbourne City Centre VIC
- Full-time
- Writing skills
- Analysis skills
- Associate degree
Seasonal Casual Sales Associate Melbourne Central
Pandora Jewelry —Melbourne VIC
- Part-time
- Sales
- Employee discount
Associate to a Judicial Officer of the County Court of Victoria (Criminal, Common, Commercial)
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Writing skills
- Analysis skills
- Associate degree
Client Service Associate
Macquarie Group Limited —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Financial services
- Time management
- Annual leave
- Work from home
Seasonal Casual Sales Associate | Kate Spade | South Wharf DFO
Kate Spade —South Wharf VIC
- Weekend availability
- Customer service
- Communication skills
- Employee discount
9d
Associate Authentication Analyst
DigiCert —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- English
- Bachelor's degree
- Health insurance
- Parental leave
Quick Apply
12h
he North Face : Stock Co-ordinator - Emporium
VF Corporation —Melbourne VIC
- Full-time
- Employee assistance program
- Employee discount
Quick Apply
Medical Information Associate
PrimeVigilance —Melbourne VIC
- Full-time
- Remote
- Management
- Customer service
- Writing skills
Quick Apply
9h
Process Assistant, AUS Aviation Security (AvSec)
Amazon Commercial Services Pty Ltd - F47 —Craigieburn VIC
- Weekend availability
- Communication skills
AMAZON Web Services - Logistics Associate, Data Centre Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Audit Senior Associate – Relocate to Australia
Grant Thornton Australia —Melbourne VIC
- Full-time
- Analysis skills
- Communication skills
- Health insurance
- Gym membership
Process Assistant , Amazon Logistics
Amazon Commercial Services Pty Ltd —Craigieburn VIC
- Weekend availability
2d
Christmas Casual Sales Associates - Cheltenham
New Balance Australia Pty Ltd —Cheltenham VIC
- $17.38 - $34.76 an hour
- Weekend availability
- Customer service
- In-person
- Retail sales
- Employee discount
Quick Apply
14h

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Office Manager

ST. ALi COFFEE
Port Melbourne VIC

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
13 days ago

Qualifications

CRM software
Customer service
Microsoft Office
E-commerce
Administrative experience
Organisational skills
Diploma
Associate degree
Communication skills
Advanced diploma

Full Job Description

ABOUT ST. ALi

ST. ALi is one of Australia's most celebrated independent specialty coffee roasters, founded in Melbourne in 2005. A pioneer of Melbourne's specialty coffee movement, ST. ALi has grown from a single roastery-café to an internationally recognised brand encompassing multiple café venues, a state-of-the-art roasting facility, wholesale coffee supply, and a thriving e-commerce operation.

ST. ALi is built on a foundation of direct-trade relationships with coffee farmers, in-house roasting expertise, and an unwavering commitment to quality and sustainability. The company supplies premium coffee to cafés, restaurants, hotels, and retail partners across Australia and globally, while continuing to expand its wholesale and digital channels.

POSITION OVERVIEW

Reporting to senior management, the Office Manager is responsible for overseeing the day-to-day administrative operations of ST. ALi’s corporate office and supporting the smooth running of the business across customer experience, ecommerce, wholesale, and general administration functions. The role requires a highly organised and proactive individual capable of managing competing priorities in a fast-paced retail and hospitality environment. The successful candidate will support operational efficiency, coordinate office processes, assist with staff and workflow management, and provide customer-facing support across a broad range of business functions and product categories.

This position includes regular interaction with retail, wholesale, and ecommerce customers, including responding to enquiries, resolving issues, coordinating order-related communication, and supporting customer service outcomes across most operational line items of the business.

KEY RESPONSIBILITIES

Oversee the daily operations of the corporate office, ensuring efficient administrative and operational support across departments.
Coordinate office procedures, workflows, and administrative systems to support business efficiency and service standards.
Manage customer-facing enquiries across ecommerce, wholesale, retail, and general business operations, including responding to escalated customer concerns and coordinating resolutions with relevant teams.
Support the processing and coordination of online and wholesale orders, ensuring accurate communication and timely issue resolution.
Liaise with internal departments and external suppliers, service providers, and contractors to support business continuity and operational requirements.
Assist with staff coordination, onboarding, rostering support, task delegation, and general workflow supervision within administrative and customer support teams.
Maintain office records, databases, filing systems, and internal documentation to ensure accuracy and compliance.
Assist with invoice processing, expense reconciliation, and administrative financial tasks in coordination with the finance team.
Coordinate office facilities, maintenance, equipment procurement, and workplace supplies.
Ensure workplace policies and procedures are followed in accordance with company standards, employment obligations, workplace health and safety requirements, and relevant legislation.

QUALIFICATIONS REQIURED

AQF Associate Degree, Advanced Diploma or Diploma

— OR —

At least 3 years of relevant work experience may substitute for the formal qualifications listed above.

EXPERIENCE REQIURED

At least one year of relevant experience in a similar field.
Strong written and verbal communication skills with the ability to professionally manage customer and stakeholder interactions.
Ability to multitask and manage competing priorities within a fast-paced environment.
Experience working across customer service, ecommerce, retail, hospitality, or wholesale operations is highly regarded.
Proficiency in Microsoft Office, CRM systems, and general administrative software platforms.
Strong organisational skills and attention to detail.

WHAT ST. ALi OFFERS

Collaborative and fast-paced team environment.
Ongoing development opportunities within a growing business.
Competitive salary package based on experience.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

support associate jobs in melbourne, vic

Office Manager

Sales Associate

Case Manager & Case Management Associate - Expression of Interest

Part Time Sales Associate (Melbourne)

(Fixed-Term) Manufacturing Associate

Associate Kit Assembler

Customer Service Representative

Associate to a Judicial Officer of the County Court of Victoria (Criminal, Common, Commercial)

Seasonal Casual Sales Associate Melbourne Central

Associate to a Judicial Officer of the County Court of Victoria (Criminal, Common, Commercial)

Client Service Associate

Seasonal Casual Sales Associate | Kate Spade | South Wharf DFO

Associate Authentication Analyst

he North Face : Stock Co-ordinator - Emporium

Medical Information Associate

Process Assistant, AUS Aviation Security (AvSec)

AMAZON Web Services - Logistics Associate, Data Centre Operations

Audit Senior Associate – Relocate to Australia

Process Assistant , Amazon Logistics

Christmas Casual Sales Associates - Cheltenham

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