In-Demand Support associate Jobs in Melbourne, Vic

Cloud Support Associate Apprentice, Support Engineering
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- Senior Secondary Certificate of Education
- On-the-job training
Complex Product Support Associate
Tes Global —Melbourne VIC
- Full-time
- Education
- Communication skills
Quick Apply
Associate Configuration Analyst/Configuration Analyst
Northrop Grumman —Melbourne VIC
- $54,400 - $98,300 a year
- Overtime
- Management
- Microsoft Office
- Master's degree
- Disability insurance
- Health insurance
Customer Service Associate
Computershare —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Data entry
- Employee stock purchase plan
- Work from home
Migration Assistant/s
Knowbal Migration and Education —Melbourne VIC
- Full-time
- CRM software
- Management
- Microsoft Office
Quick Apply
Customer Service Representative
Foundever —Melbourne VIC
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
Service Desk Specialist
Infosys —Melbourne VIC
- $90,243 - $98,861 a year
- Customer service
- Communication skills
- Health insurance
- Parental leave
6d
Front Desk Agent - Part Time
Marriott International, Inc —Melbourne VIC
- Part-time
- Cash handling
- Hotel experience
- Annual leave
- Employee assistance program
Office Manager
Lighting and Energy Conservation Australia Pty Ltd —Melbourne VIC
- $79,500 - $85,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Microsoft Office
- Work from home
Quick Apply
Case Manager & Case Management Associate - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Case management
- Communication skills
- Time management
Store Sales Associate, South Wharf Outlet
Crocs —South Wharf VIC
- Night shift
- Microsoft Word
- Microsoft Excel
- English
- Flexible schedule
Full Time Retail Associate - Bath & Body Works - @Melbourne Central
Bath & Body Works —Melbourne VIC
- From $27 an hour
- Full-time
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
7d
Associate Technical Support Engineer, Supercharger
Tesla —Cremorne VIC
- Weekend availability
- CRM software
- SQL
- Bachelor's degree
Retail Sales Assistant - South Wharf DFO
Lorna Jane —South Wharf VIC
- Weekend availability
- Customer service
- Retail sales
- Employee assistance program
Quick Apply
Associate Security Analyst
Department of Education —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Bachelor's degree
- Scripting
- Communication skills
11d
Partnerships Associate, Australia
Whatnot —Melbourne VIC
- $115,000 - $130,000 a year
- Full-time
- Hybrid work
- SQL
- Health insurance
- Dental insurance
Sales Associate
Coach —South Wharf VIC
- Weekend availability
- Sales
- English
- POS
Advanced Associate, Test Center Support
Pearson —Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Education
Associate Support Engineer, Region Services
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Bachelor's degree
- Scripting
Full-Time Retail Associate - Bath & Body Works@Doncaster
Bath & Body Works —Doncaster VIC
- From $27 an hour
- Full-time
- Sales
- Customer service
- POS
- Employee discount
Quick Apply

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Cloud Support Associate Apprentice, Support Engineering

Amazon Web Services Australia Pty Ltd -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

On-the-job training

Qualifications

Computer Science
Certificate IV
Engineering
Senior Secondary Certificate of Education
AWS
Diploma
Information Technology

Full Job Description

DESCRIPTION

The Cloud Support Apprenticeship Program is for Australian Permanent residents who are passionate about technology and looking to start their career in the cloud.

A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.

Are you interested in multiple technologies and working with companies to support Amazon Web Services (AWS) cloud solutions?

AWS Cloud Support Associates bridge the gaps between systems, software, and operations, and are not constrained by how "things are usually done." Ready to challenge the status quo? Over a million customers rely on AWS for building and running their applications and businesses. Support Engineers work on large scale system design and help in operational decision-making.

Cloud Support Associates work with companies every day to help them move their technology to the cloud and solve different types of technical challenges. They're also the voice of the customer and provide feedback on customer needs when working with engineering teams to develop new features.

Cloud Support Associate Apprenticeship Program:
The Cloud Support Associate Apprenticeship Program is an accelerated career development program for professionals who want to start or advance their technical skills. Training is broken into two main pieces: instructor-led and on-the-job training.

The instructor-led training (ILT) is projected to start in Sep 2026 and consists of 2 days a week of training in a virtual classroom environment delivered by our Vocational Provider. This will result in a recognized Diploma.
Alongside the ILT, apprentices will proceed to on-the-job training (OJT) at AWS. This will be delivered in person format with teams based across Sydney.

If accepted, apprentices will be provided both formalized IT training by our Vocational Provider (2 days a week) and paid on the job training and experience (3 days a week) at AWS. This is a 18-month program leading to a Vocational Diploma in IT and an opportunity to join AWS' as a permanent employee as part of a world class technical team.
As an apprentice, you will have a unique opportunity to combine technical and hands on training with the AWS team as you help individuals and businesses maintain their computing infrastructures and applications in the Cloud.

Our customers rely on AWS network for building and running their applications and businesses. Their success depends on our world-class network infrastructure, and our network depends on our systems team!

Key job responsibilities
Work with network, systems, and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them.

Deploy and monitor the systems and automation to ensure that regional tooling is operating optimally.
Utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.
Perform high quality systems deployment, operations, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation and reports.
Maintain responsibility for systems functionality, performance, and configurations issues.
Apply knowledge of Unix concepts and theory, and participate in systems deployment and support.
You regularly contribute to the creation and improvement of all support documentation.
You operate with limited guidance from management and actively drive issues to resolution.

BASIC QUALIFICATIONS

Year 12 certificate or higher.
You are interested in pursuing a career in the technology.
You are available to start the program in 2026 H2 and work/study for a period of 18 months.
Cannot have an existing vocational Diploma in the same field (ie IT).
Training Services NSW (who fund the traineeships) only looks at the qualification achieved, not any specialisations or Unit of Competency studied in the Diploma.

PREFERRED QUALIFICATIONS

Can have a lower level vocational qualification in IT, such as a Certificate III or Certificate IV in IT.
Can have a degree in IT | computer science from another country as long as they have not gone through the process of having it recognised in Australia.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

support associate jobs in melbourne, vic

Cloud Support Associate Apprentice, Support Engineering

Complex Product Support Associate

Associate Configuration Analyst/Configuration Analyst

Customer Service Associate

Migration Assistant/s

Customer Service Representative

Service Desk Specialist

Front Desk Agent - Part Time

Office Manager

Case Manager & Case Management Associate - Expression of Interest

Store Sales Associate, South Wharf Outlet

Full Time Retail Associate - Bath & Body Works - @Melbourne Central

Associate Technical Support Engineer, Supercharger

Retail Sales Assistant - South Wharf DFO

Associate Security Analyst

Partnerships Associate, Australia

Sales Associate

Advanced Associate, Test Center Support

Associate Support Engineer, Region Services

Full-Time Retail Associate - Bath & Body Works@Doncaster

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