In-Demand Student representative Jobs in Melbourne, Vic

Student Support Representative
Contour Education —Melbourne VIC
- $55,000 - $75,000 a year
- Weekend availability
- Hybrid work
- Senior Secondary Certificate of Education
- Education
- AI
- Employee assistance program
Quick Apply
1d
Student Success Representative
Contour Education —Melbourne VIC
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Senior Secondary Certificate of Education
- Education
- AI
- Employee assistance program
Quick Apply
1d
Position Title OHS Administration Officer, North Western Victoria Region
Government schools —Melbourne VIC
- $79,589 - $96,780 a year
- Part-time
- Microsoft Word
- Customer service
- Microsoft Office
- Annual leave
8d
Graduate Sales Representative
Contour Education —Melbourne VIC
- $70,000 a year
- Weekend availability
- Sales
- Senior Secondary Certificate of Education
- University
- Employee assistance program
Quick Apply
Project Officer, Australian Autism Knowledge Hub
La Trobe University —Bundoora VIC
- From $96,878 a year
- Part-time
- Research
- Office
- University
10d
ES1.3 Inclusion Support Coordinator - Student Support and Operations
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Education
- Communication skills
11d
Teacher Aide / Classroom Support - Term 3 Start
Government schools —Melbourne Western Suburbs VIC
- Part-time
- Time management
- Office experience
11d
Student Engagement and Wellbeing Leader
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Bilingual
- Senior Secondary Certificate of Education
- University
7d
Classroom and Student Support - Other
Government schools —Melbourne VIC
- Part-time
- Communication skills
- Teaching
10d
2027 Graduate English/Humanities Secondary Teacher (7-12) - Respect, Excellence, Innovation & Community - Flexible start Term 4
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Presentation skills
- Communication skills
- Teaching
12d
Monash Graduate Association: Advocacy Manager
Monash University —Clayton VIC
- $113,730 - $123,114 a year
- Weekend availability
- Management
- Master's degree
- Supervising experience
11d
School Executive Assistant & Communications Coordinator
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
4d
Integration Aide - Part-time (25 hours/week)
Government schools —Melbourne VIC
- Part-time
- Communication skills
1d
Integration Aide Part Time 3 days
Government schools —Melbourne Western Suburbs VIC
- Part-time
- University
- Communication skills
12d
Multicultural Education Aide- Dari
Government schools —Melbourne VIC
- Part-time
- Communication skills
11d
Be Bold Scholarship
Bain & Company Inc —Melbourne VIC
- Full-time
- Master's degree
- University
- Business Administration
- On-the-job training
2027 Humanities / Japanese CT - 1 day WFH option
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Remote
- Senior Secondary Certificate of Education
- Leadership
- Communication skills
11d
Learning Support Officer - Inclusion (Fixed Term)
Government schools —Melbourne VIC
- Part-time
- Education
- Communication skills
- Annual leave
11d
International Student Program Coordinator (Family Leave)
Government schools —Melbourne VIC
- Full-time
- Senior Secondary Certificate of Education
- Leadership
- Communication skills
22h
2027 Humanities CT - 1 day WFH option
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Remote
- Senior Secondary Certificate of Education
- Leadership
- Communication skills
11d

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Student Support Representative

Contour Education -
Melbourne VIC

Quick Apply

Job Details

Full-time
$55,000 - $75,000 a year
1 day ago

Benefits

Employee assistance program

Qualifications

Senior Secondary Certificate of Education
Education
HubSpot
AI
Communication skills

Full Job Description

Contour's front door, for families who need a fast, warm answer.

You're the first voice a family hears when something needs sorting, from access and billing questions to scheduling and the trickier calls that need a steady hand. You answer live, resolve what you can on the spot, and never let a request drop between you and the next team. This is a fast-paced, people-first role for someone who thrives in a busy queue and genuinely likes helping people.

Working across phone, email and SMS, you'll keep every family feeling heard and looked after, throughout their entire Contour journey. Most of what lands on your desk isn't about tutoring, it's everything around it: the scheduling clash, the billing question, the family who just needs someone to actually listen. Doing that well, quickly and without dropping the ball, is what keeps small friction from ever becoming a reason a family walks away.

Who We Are

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.
Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

This is Contour. Built by students, for students.

What You’ll Do

You'll be the calm, capable voice families rely on when they call, message or email Contour.

Answer and resolve: Take live calls as your primary channel, cover email and messages too, and resolve transactional requests on the spot. Where you can't, set a dated callback and follow it through.
Outbound and internal requests: Make outbound calls when a team member raises a ticket that needs one, and close the loop back to them once it's done.
Route and own: Triage cleanly, raise linked requests for other teams with the context they need, and track every open item through to closure.
Care under pressure: Handle families when they need you most with composure and empathy, know when to escalate, and never leave a family repeating their story.
Keep the record: Log every interaction to the family record, and help families self-serve where it genuinely helps them.

What You’ll Bring

Experience in a customer-facing, service or contact centre role, and you genuinely enjoy it.
Fast, organised and reliable, with pride in nothing being dropped.
Warm, clear and confident phone manner.
Strong written communication across email and messaging.
Handles tricky conversations with composure, empathy and a steady, reassuring tone.
Comfortable with HubSpot and AI tools.
Understanding of Australian school systems across states and year levels (VCE, HSC, QCE), or a fast learner who can pick it up.
Flexibility to work shifts across a 9am to 9pm window, including some evening and weekend availability, since that's when families are most reachable.
Melbourne-based across our Glen Waverley and CBD campuses, with a hybrid working setup.

Why You'll Love It

Build real, lasting relationships with the families you support, not one-off transactions.
Directly shape retention and student outcomes at a fast-growing company.
Clear path for career development as Contour scales.
Competitive salary plus hybrid flexibility, extra leave, EAP access, and lifestyle perks.

How To Apply

Apply now with your CV and a cover letter, then tell us more about yourself through a few quick questions.

Application Process

Submit your written application (CV and cover letter).
Shortlisted candidates will complete a behavioural and video interview assessment.
Final in-person interview.

The pay range for this role is:
55,000 - 75,000 AUD per year(Glen Waverley (Railway Parade))

Quick Apply

Refine Your Search

student representative jobs in melbourne, vic

Student Support Representative

Student Success Representative

Position Title OHS Administration Officer, North Western Victoria Region

Graduate Sales Representative

Project Officer, Australian Autism Knowledge Hub

ES1.3 Inclusion Support Coordinator - Student Support and Operations

Teacher Aide / Classroom Support - Term 3 Start

Student Engagement and Wellbeing Leader

Classroom and Student Support - Other

2027 Graduate English/Humanities Secondary Teacher (7-12) - Respect, Excellence, Innovation & Community - Flexible start Term 4

Monash Graduate Association: Advocacy Manager

School Executive Assistant & Communications Coordinator

Integration Aide - Part-time (25 hours/week)

Integration Aide Part Time 3 days

Multicultural Education Aide- Dari

Be Bold Scholarship

2027 Humanities / Japanese CT - 1 day WFH option

Learning Support Officer - Inclusion (Fixed Term)

International Student Program Coordinator (Family Leave)

2027 Humanities CT - 1 day WFH option

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