In-Demand Program leaders Jobs in Melbourne, Vic

Desktop Home Assessor
Auto & General Holdings —Sunshine VIC
- Organisational skills
- Time management
- Parental leave
- Gym membership
Quick Apply
Full Time Tram Driving Opportunities with Yarra Trams in 2026
Yarra Trams —Kew VIC
- Weekend availability
- Paid training
- Commuter assistance
2027 Graduate Program - Southern Region
Heidelberg Materials —Doncaster VIC
- From $69,500 a year
- Full-time
- Management
- Bachelor's degree
- Budgeting
14d
Part Time Sales Assistant - Altona Gate, VIC
Ally Fashion —Altona North VIC
- Part-time
- Employee discount
- Referral program
Melbourne CBD Luxury Brand Ambassador/Event Staff
Thomas Gorrie —Melbourne VIC
- $24.95 - $99.00 an hour
- Weekend availability
- Sales
- No experience needed
- Front desk
Quick Apply
11d
Reconciliation Action Plan Project Officer
City of Hobsons Bay —Altona VIC
- $95,147.56 - $105,035.66 a year
- Part-time
- Hybrid work
- Communication skills
- Employee assistance program
- Gym membership
Casual Sales Assistant - Altona Gate, VIC
Ally Fashion —Altona North VIC
- Weekend availability
- Employee discount
- Referral program
Graduate Program | T&T | Human Capital HR Tech Implementation
Deloitte —Melbourne VIC
- Full-time
- Business
- Communication skills
- Parental leave
Skechers Full Time Sales Assistant - Spencer Street
Skechers —Melbourne VIC
- Weekend availability
- Hospitality
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
Expressions of Interest - Government & Defence - Australia Wide
Toll Group —Laverton North VIC
- Full-time
- Management
- Business
UNO Program - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Accounting
Vacationer Program | T&T | Human Capital HR Tech Implementation |
Deloitte —Melbourne VIC
- Business
- Internship
- Communication skills
- Parental leave
Vacationer Program | T&T | Enterprise Technology
Deloitte —Melbourne VIC
- Finance
- Software development
- Business
- Parental leave
AUS Skechers Sales Assistant - Expression of Interest
Skechers —Melbourne VIC
- Weekend availability
- Hospitality
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
Team Leader Link-Up
The Victorian Aboriginal Child Care Agency (VACCA) —Preston VIC
- $110,110.00 - $114,980.32 a year
- Full-time
- Computer skills
- Leadership
- Parental leave
Casual - Retail Associate - Bath & Body Works @Doncaster
Bath & Body Works —Doncaster VIC
- From $27 an hour
- Hospitality
- Sales
- Customer service
- Employee discount
- Referral program
Quick Apply
Graduate Program | A&A | Controls Assurance - Technology Risk
Deloitte —Melbourne VIC
- Full-time
- Computer Science
- Communication skills
- Parental leave
Storage Consultant
Storage King —Cheltenham VIC
- Part-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Parental leave
10d
Contact Services Officer
Royal Melbourne Hospital —Melbourne VIC
- $73,445 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance program
Casual Retail Assistant - Brimbank
Strandbags —Deer Park VIC
- Customer service
- In-person
- Parental leave
- Employee assistance program
Quick Apply

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program leaders jobs near melbourne, vic

Desktop Home Assessor

Auto & General Holdings -
Sunshine VIC

Quick Apply

Job Details

Permanent

Benefits

Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Renovation
Organisational skills
Construction estimating
Time management

Full Job Description

About the Role

Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst developing and maintaining excellent customer service.

You will work closely with Auto & General’s panel of restorers & suppliers to ensure they complete repairs to our customers’ homes to a high standard and for a fair and reasonable price.

What you’ll be doing

Assess the damage

Virtually review reports and photos to validate claimed event-related damage and repair costs, determine damage causation, apply the Product Disclosure Statement (PDS) for appropriate levels of cover, and provide justified decision recommendations aligned with regulatory frameworks.
Identify and manage claim risks and prepare suitable contingencies, ensuring site safety and correctly authorising emergency (make safe) work.
Handle complaints & identify vulnerable/high care customers; effectively understanding and managing any potential impacts of decisions and providing timely escalation where required.

Scope the damage

Produce detailed damage scope and cost documentation and review it against supplier quotes.
Leverage an advanced level of technical knowledge and consistently demonstrate an understanding of Escape of Liquid and Fire insured events, engaging specialists and industry experts as required.
Align the repair methodology with PDS coverage and limitations, such as matching material parameters.

Negotiate outcomes

Negotiate with repairers and customers to determine sustainable and competitive repair costs, including managing scope and cost variations and challenging line items and repair methodology.
Make approval decisions regarding work commencement, contents, temporary accommodation, and cash settlements.
Project manage repairs to ensure adherence to agreed cost, time, and quality standards, conducting virtual inspections and liaising with suppliers.
Identify and detail repair defects, manage rectifications, and escalate to relevant teams when appropriate as well as identifying and reporting service breaches.
Review and approve repair invoices for payment at negotiated milestones or on completion of repairs.

Qualifications & Experience

Residential building/renovation & extensive estimating experience is essential.
Experience in managing quality building work and enhancing customer satisfaction.
Background in reviewing and determining accurate scopes of work.
Demonstrated communication, negotiation & conflict resolution handling ability, along with exceptional time management & organisational skills.
Proven experience in building effective business relationships with all stakeholders.
Insurance experience is preferred.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

program leaders jobs in melbourne, vic

Desktop Home Assessor

Full Time Tram Driving Opportunities with Yarra Trams in 2026

2027 Graduate Program - Southern Region

Part Time Sales Assistant - Altona Gate, VIC

Melbourne CBD Luxury Brand Ambassador/Event Staff

Reconciliation Action Plan Project Officer

Casual Sales Assistant - Altona Gate, VIC

Graduate Program | T&T | Human Capital HR Tech Implementation

Skechers Full Time Sales Assistant - Spencer Street

Expressions of Interest - Government & Defence - Australia Wide

UNO Program - Expression of Interest

Vacationer Program | T&T | Human Capital HR Tech Implementation |

Vacationer Program | T&T | Enterprise Technology

AUS Skechers Sales Assistant - Expression of Interest

Team Leader Link-Up

Casual - Retail Associate - Bath & Body Works @Doncaster

Graduate Program | A&A | Controls Assurance - Technology Risk

Storage Consultant

Contact Services Officer

Casual Retail Assistant - Brimbank

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