In-Demand Principal customer success Jobs in Melbourne, Vic

Programme Manager (12-Month Fixed-Term Contract)
Tryzens Global —Melbourne VIC
- Full-time
- Hybrid work
- Agile
- Leadership
- Annual leave
- Work from home
Quick Apply
6d
Junior Product Manager - (Graduate Level)
IXOM —East Melbourne VIC
- Full-time
- Sales
- Office
- Microsoft Office
- Employee assistance program
12d
Principal Customer Success Consultant
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- AI
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Senior Technical Customer Success Manager
Triskele Labs —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Financial services
- Communication skills
Quick Apply
13h
Client Principal (12-Month Fixed-Term Contract)
Tryzens Global —Melbourne VIC
- Full-time
- Hybrid work
- Salesforce
- Leadership
- Annual leave
- Work from home
Quick Apply
6d
ES1-4 Office & HR Manager
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Customer service
- Administrative experience
- Human resources
13d
Director, Customer Experience
Cisco Systems —Melbourne VIC
- Full-time
- Computer Science
- Customer service
- Engineering
Principal Strategist, Inspire Value
ServiceNow —Melbourne VIC
- Full-time
- Hybrid work
- Management
- AI
Quick Apply
8d
Principal Product Manager (AI Team)
splose —Melbourne VIC
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Product management
Quick Apply
Principal Product Manager - Hybrid
Flybuys —Melbourne VIC
- Full-time
- Hybrid work
- Business development
- Product management
- Agile
- Work from home
BA Lead
HUB24 —Melbourne VIC
- Full-time
- Azure
- Agile
- Financial services
Principal Product Manager
Zendesk —Melbourne VIC
- Full-time
- Hybrid work
- Bachelor's degree
- Product management
- APIs
Attendance Officer
Victorian Government —Melbourne VIC
- Full-time
- Google Suite
- Microsoft Office
- Front desk
8d
Senior Principal Product Manager
Zendesk —Melbourne VIC
- Full-time
- Hybrid work
- Master's degree
- Product management
- APIs
Principal Engineer
News Corp —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Agile
- Parental leave
Principal Engineer
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Agile
- Parental leave
Project Safety Officer
KION Group AG —Deer Park VIC
- Full-time
- Construction experience
- Manufacturing
- Communication skills
- Health insurance
- Referral program
Portfolio Delivery Principal
AMP Limited —Melbourne VIC
- Full-time
- Leadership
- Communication skills
- SDLC
6d
Technology Risk and Compliance
Infosys Singapore & Australia —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Construction experience
- Leadership
Quick Apply
Principal Technical Account Manager (ISV), ANZ Enterprise Support
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
13d

I want to receive the latest job alert for principal customer success in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

principal customer success jobs near melbourne, vic

Senior Principal jobs in Melbourne VIC

Principal Software Engineer jobs in Richmond VIC

Program Manager jobs in Melbourne VIC

Customer Success Manager jobs in Melbourne VIC

Director Of Customer Experience jobs in Melbourne VIC

Shift Leader jobs in Melbourne VIC

Senior Cleaner jobs in Barangaroo Nsw

Senior Care Worker jobs in Adelaide Hills Sa

Senior Line Cook jobs in Narre Warren Vic

Senior Social Worker jobs in Sydney Nsw

Senior Principal jobs in Leederville Wa

Senior Principal jobs in Hallett Cove Sa

Senior Principal jobs in Inner West Nsw

Principal Project Manager jobs in Hove Sa

Principal Electrical Engineer jobs in Victoria

Rio Tinto, Principal Advisor jobs in Perth Wa

Principal Practitioner jobs in Victoria

Teaching Principal jobs in New South Wales

Deputy Principal jobs in Perth Wa

Principal Software Engineer jobs in Leederville Wa

Programme Manager (12-Month Fixed-Term Contract)

Tryzens Global -
Melbourne VIC

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Annual leave
Work from home
Parental leave
Employee assistance program
Paid volunteer leave

Qualifications

Jira
Confluence
Smartsheet
Agile
Microsoft Project
Leadership

Full Job Description

Tryzens is an international digital commerce agency. Our mission is to accelerate client success and growth across all channels, leveraging our expertise, insights, and digital-first principles to deliver compelling experiences that delight and engage customers. We started in London and have since expanded operations to Melbourne, Sydney, Sofia, and Trivandrum, with 200+ team members serving 45+ international brands.

We're looking for an experienced Programme Manager to own the end-to-end delivery of a large-scale, multi-workstream digital customer-experience transformation for a major Australian retail group.

This isn't single-team project management - it's orchestration at scale. The programme spans a multi-brand eCommerce re-platform, order management and customer service, a native mobile app, and an extensive integration, martech and loyalty layer, delivered across onshore and offshore pods and multiple third parties.

You'll sit within a three-part programme leadership team, owning the plan and the commercials, while partnering closely with a Programme Architect (technical direction) and an Client Principal (executive relationship).

This role is for a fixed-term basis for 12 months, with the possibility of extension.

What You'll Own

Programme Delivery & Planning

The integrated programme plan across all workstreams - scope, milestones, critical path, sequencing and interdependencies
Orchestration of parallel workstreams so they mobilise, build, integrate and release in step
Release, environment, cutover and go-live planning across brands and platforms
Scaled hybrid (agile + waterfall) delivery across onshore and offshore teams and multiple vendors

Commercial & Contract Management

Programme budget, forecast, margin, revenue recognition and milestone-based invoicing
Change control across scope, SOWs and change requests
Input into opportunity development for programme extensions and new phases

Governance, Risk & Assurance

Programme governance — boards, steering committees, PMO, status reporting and decision logs
RAID management across all workstreams, resolving cross-workstream dependencies before they block delivery
Delivery quality through milestone quality gates and stage reviews

Resource & Team Leadership

Delivery leadership across workstream/project managers, delivery leads and PMO
Resourcing, capacity and utilisation forecasting across onshore and offshore pods
Coaching and developing project and workstream managers

Stakeholder & Vendor Management

Delivery relationships with client stakeholders, platform vendors and the broader martech/loyalty ecosystem
Alignment across internal teams, client-side stakeholders and third parties

Requirements

10+ years in programme/project management, including end-to-end ownership of large-scale, multi-workstream digital commerce or CX transformations (multi-million-dollar, multi-year, multi-vendor)
A track record delivering enterprise programmes on modern commerce and CX platforms, with complex API-led integration, identity, customer-data and loyalty ecosystems
Proven commercial ownership of programme P&L and margin — forecasting, revenue recognition, change control and SOW/contract management
Deep experience running scaled hybrid (agile + waterfall) delivery across onshore and offshore teams and multiple third parties
Strong governance discipline — programme boards, steering committees, RAID, benefits realisation and executive-grade reporting
Fluency with enterprise delivery toolsets (MS Project / Smartsheet / Jira / Confluence)
The presence to hold a large, complex, multi-workstream programme together — decisive, calm under pressure, and relentlessly outcome-driven
A collaborative style that works cleanly alongside a Programme Architect and Client Principal an without blurring accountabilities

Benefits

Flexible working with hours that support life outside work.
Hybrid by design: work from home, or from one of our offices when it suits you.
Learning and development opportunities to help you grow your skills and career.
Team social events to connect, celebrate wins, and have a bit of fun together.
Two charity/volunteer days each year to support causes that matter to you.
25 days’ annual leave per year, plus a day off for your birthday.
Tryzens Awards recognising the great work across our global teams.
Access to our Employee Assistance Programme (EAP) for confidential support.
Enhanced parental leave, including maternity and paternity benefits.

More about Tryzens: http://tryzens.com/

We’re committed to creating an inclusive environment where everyone feels supported to do their best work. Tryzens is an equal opportunity employer. We consider every applicant without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity.

Quick Apply

Refine Your Search

principal customer success jobs in melbourne, vic

Programme Manager (12-Month Fixed-Term Contract)

Junior Product Manager - (Graduate Level)

Principal Customer Success Consultant

Senior Technical Customer Success Manager

Client Principal (12-Month Fixed-Term Contract)

ES1-4 Office & HR Manager

Director, Customer Experience

Principal Strategist, Inspire Value

Principal Product Manager (AI Team)

Principal Product Manager - Hybrid

BA Lead

Principal Product Manager

Attendance Officer

Senior Principal Product Manager

Principal Engineer

Principal Engineer

Project Safety Officer

Portfolio Delivery Principal

Technology Risk and Compliance

Principal Technical Account Manager (ISV), ANZ Enterprise Support

I want to receive the latest job alert for principal customer success in melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected