In-Demand Patient support specialist Jobs in Melbourne, Vic

Customer Service Officer
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $60,782 - $67,194 a year
- Full-time
- Hybrid work
- Customer service
- Office
- Microsoft Office
- Employee assistance program
6d
Patient Services Officer - HC - Practice Support
Advara HeartCare —Bundoora VIC
- Full-time
- Customer service
- Clinic
- Patient care
- Parental leave
Patient Relationship Officer JMPH
Monash Health —Clayton VIC
- Part-time
- Customer service
- Computer skills
- Communication skills
- Health insurance
- Annual leave
Medical Receptionist
Dr Saqib Oncology Rooms —Richmond VIC
- $28 - $35 an hour
- Part-time
- Private practice
- In-person
- Communication skills
Quick Apply
5d
GP Liaison Officer
The Royal Victorian Eye & Ear Hospital —East Melbourne VIC
- Part-time
- Annual leave
Pathology Collector Grade 2
Austin Health —Melbourne VIC
- Nursing
- Customer service
- Research
- Health insurance
Social Work Clinician - Grade 3
Royal Melbourne Hospital —Melbourne VIC
- $12,524 a month
- Patient care
- Discharge planning
- Communication skills
- Annual leave
- Employee assistance program
Nutrition Assistant
The Royal Melbourne Hospital —Parkville VIC
- Full-time
- Patient monitoring
- Administrative experience
- Organisational skills
6d
Administration Assistant - Medical Oncology
Peter MacCallum Cancer Centre —Parkville VIC
- $69,438.72 - $76,764.48 a year
- Part-time
- Hybrid work
- Management
- Customer service
- Medical office experience
- Annual leave
Support Worker - Community - Derrimut
Claro Disability Services —Laverton North VIC
- Day shift
- First Aid Certification
- Referral program
3d
Administrative Assistant
The Royal Melbourne Hospital —Parkville VIC
- Up to $12,000 a month
- Part-time
- Communication skills
- Hospital experience
- Annual leave
- Employee assistance program
5d
NDIS Support Worker
Resilient Life Care —Reservoir VIC
- $34 - $38 an hour
- CPR Certification
- First Aid Certification
- Recruiting
Quick Apply
12d
Quality Assurance, On-the-Floor
Moderna, Inc. —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- In-person
- Annual leave
Emergency Department Clerk
The Royal Children's Hospital —Parkville VIC
- $69,438.72 - $76,764.48 a year
- Part-time
- Customer service
- Microsoft Office
- Employee assistance program
3d
Occupational Violence and Aggression (OVA): Education and Training Specialist
Austin Health —Heidelberg VIC
- Part-time
- Organisational skills
- Communication skills
- Health insurance
Health and Safety Partner
Forensicare Careers —Fairfield VIC
- $117,208 a year
- Full-time
- No degree
- Hospital experience
Training and Implementation Specialist
risr/ —Melbourne VIC
- $100,000 - $110,000 a year
- Full-time
- Remote
- Agile
- AI
- Profit sharing
- Annual leave
Quick Apply
Medical Receptionist / PA
Waverley Specialist Suites —Mount Waverley VIC
- $52,880.00 - $89,398.25 a year
- Part-time
- Customer service
- Medical office experience
- Microsoft Office
Quick Apply
12d
2026 Hospital Medical Officer - HMO November
The Royal Melbourne Hospital —Parkville VIC
- Full-time
- Research
- Education
- Employee assistance program
Biologics Sales Specialist – Dermatology (Launch Role) | Melbourne, VIC
Galderma —Melbourne VIC
- Hospital experience
- Parental leave

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patient support specialist jobs near melbourne, vic

Customer Service Officer

Royal Children's Hospital -
Melbourne Western Suburbs VIC

Apply Now

Job Details

Full-time
$60,782 - $67,194 a year
6 days ago

Benefits

Employee assistance program
Transportation links
Salary packaging
Insurance services

Qualifications

Customer service
Call center experience
Microsoft Office
Medical scheduling
Administrative experience
Front desk
Working with Children Check

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $60,782 - $67,194

Grade: Grade not specified

Occupation: Administration

Location: Melbourne - Western suburbs

Reference: 15170

About the role:

Be the first point of contact for patients and families, delivering outstanding customer service and ensuring a seamless clinic experience through effective booking and referral coordination. This is a full-time, ongoing role where you can develop your administrative and customer service skills.

What you’ll achieve:

Management of a reception desk area, patient check-in & standard patient ID
Actively contribute to continuous improvement strategies and participate in project team activity
Schedule follow-up appointment bookings and manage walk in referrals
Manage inbound and outbound calls and respond promptly to queries

Classification for this position is in accordance with Award 10 - Managers and Administrative Workers.

The successfull candidate will be appointed from AO10 (Grade 1, Level 1) to AO12 (Grade 1, Level 5), base salary $60,782.72 to $67,194.40 per annum, plus superannuation).

Your skills and experience:

Previous experience working in a busy front line customer service-based role
Previous telephone reception or call centre experience
Demonstrated experience in using computer applications, such a Microsoft Office suite

If this sounds like you, or if you would like more information, please click here to view the position description.

About the department:

The Allied Health Administration Department plays a vital role in providing administrative support to the specialised healthcare professionals within the Allied Health directorate and managing outpatient appointment activities across Specialist Clinic Desk B and supporting the office environment.

What we offer:

Monthly Accrued Day Off (ADO) – 12 additional leave days per year
Salary packaging option with our partner, SmartSalary – Increase your take home pay by up to $11,500 per annum (and other additional salary-enhancing options!)
Workplace culture of continuous improvement, growth, support and training
Clinical Education Hub on-site to support continued training and professional development
Hybrid work model, if applicable to role
Convenient location & close to public transport
Staff immunisation drives
Special events
Discounted Private Health Insurance
Support for working mothers including two on-site Early Learning Centres, flexible working arrangements, breast feeding and pumping facilities
Help when you need it most! Staff counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge
Unlimited access to select fitness facilities in your local area via Fitness Passport
Enjoy the convenience of an on-site retail precinct, featuring a range of shops, cafés, and food outlets (retail discounts & more)

Other requirements:

Current National Criminal Record Check, or willing to obtain
Valid Working with Children Check
Current NDIS Worker Screening Check, or willing to obtain
Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

Application process:

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately, we encourage you to apply promptly!

For more information about this position please contact Carmel Italiano, Administration Manager via ph: 03 9345 9300 OR email: [email protected]

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.

Are you ready to join our team?

Apply online by clicking on the “Apply” button

Applications close: 06 August 2026.

Applications close Thursday 6 August 2026 at 11.59pm

Posted

27 July 2026

Apply Now

Refine Your Search

patient support specialist jobs in melbourne, vic

Customer Service Officer

Patient Services Officer - HC - Practice Support

Patient Relationship Officer JMPH

Medical Receptionist

GP Liaison Officer

Pathology Collector Grade 2

Social Work Clinician - Grade 3

Nutrition Assistant

Administration Assistant - Medical Oncology

Support Worker - Community - Derrimut

Administrative Assistant

NDIS Support Worker

Quality Assurance, On-the-Floor

Emergency Department Clerk

Occupational Violence and Aggression (OVA): Education and Training Specialist

Health and Safety Partner

Training and Implementation Specialist

Medical Receptionist / PA

2026 Hospital Medical Officer - HMO November

Biologics Sales Specialist – Dermatology (Launch Role) | Melbourne, VIC

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