In-Demand Patient access occupations Jobs in Melbourne, Vic

Contact Services Officer
Royal Melbourne Hospital —Melbourne VIC
- $73,445 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance program
Administrative Officer
Royal Children's Hospital —Melbourne VIC
- $69,438 - $76,764 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
6d
Casual Administration Clerk
Austin Health —Melbourne VIC
- Communication skills
- Health insurance
4d
Patient Navigator
Peter MacCallum Cancer Centre —Melbourne VIC
- $66,000 - $74,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- Annual leave
Allocation Officer (Casual)
Western Health —Melbourne VIC
- Weekend availability
- Customer service
- Education
- Data entry
8h
Patient Intake Coordinator
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $124,914 - $134,524 a year
- Part-time
- Nursing
- Leadership
- Communication skills
- Opportunities for advancement
3d
Clinical Assistant - Casual
Royal Melbourne Hospital —Melbourne VIC
- Weekend availability
- Patient care
- Computer skills
- Medical terminology
- Health insurance
- Annual leave
ICU Ward Clerk
Royal Melbourne Hospital —Melbourne VIC
- $54,137 a year
- Part-time
- Customer service
- Administrative experience
- Computer skills
- Annual leave
- Employee assistance program
4d
Planned Surgery & Endoscopy Scheduler
Western Health —Melbourne VIC
- $50,000 - $60,000 a year
- Full-time
- Management
- Customer service
- Education
3d
Social and Emotional Wellbeing Officer
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $88,514 - $102,539 a year
- Full-time
- Working with children
- Employee assistance program
12d
Pathology Collector Grade 2
Austin Health —Melbourne VIC
- Nursing
- Customer service
- Research
- Health insurance
9d
Quality Systems Officer
Royal Melbourne Hospital —Melbourne VIC
- $54,952 a year
- Part-time
- Hybrid work
- Administrative experience
- Education
- EMR systems
- Employee assistance program
10d
Psychosocial Support Worker (HOPE)
Western Health —Melbourne VIC
- $80,000 - $90,000 a year
- Part-time
- Education
- Communication skills
- Time management
6d
Functional Support Analyst, Clinical / Patient & Client Management System
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Management
- Recruiting
5d
Allied Health Assistant - MIT
Austin Health —Melbourne VIC
- Bachelor's degree
- Communication skills
- Health insurance
11d
Data Integrity Officer
Royal Melbourne Hospital —Melbourne VIC
- $32,284 a year
- Part-time
- EMR systems
- Epic
- Employee assistance program
6d
HMO General ( PGY3+) Feb 2027 Commencement
Austin Health —Melbourne VIC
- $85,201 - $158,878 a year
- Full-time
- Health insurance
Pathology Technician
Royal Melbourne Hospital —Melbourne VIC
- Laboratory experience
- Annual leave
- Employee assistance program
Health Information Manager / Clinical Coder
Royal Melbourne Hospital —Melbourne VIC
- $103,000 - $106,000 a year
- Full-time
- Analysis skills
- Communication skills
- Hospital experience
- Annual leave
- Employee assistance program
Pharmacy Summer Student
Western Health —Melbourne VIC
- $50,000 - $60,000 a year
- Full-time
- Research
- Education
- Bachelor's degree
9d

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patient access occupations jobs near melbourne, vic

Contact Services Officer

Royal Melbourne Hospital -
Melbourne VIC

Apply Now

Job Details

Full-time
$73,445 a year

Benefits

Annual leave
Employee assistance program
Salary packaging
On-site parking

Qualifications

Customer service
Administrative experience
Organisational skills
Working with Children Check

Full Job Description

Overview

Work Type: Fixed-term - Full-time

Salary: $73,445 - $73,445

Grade: Grade not specified

Occupation: Customer service

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 7710

Why Join RMH?

Full-time, 12 month Fixed Term | 80 hours per fortnight
Play an essential role behind the scenes, helping ensure hospital facilities and services run efficiently every day.
Access great employee benefits, including salary packaging, professional development, wellbeing initiatives and career progression opportunities.

About the role

Join the Facilities Management Central team as a Contact Service Officer, where you'll be the first point of contact for Facilities Management enquiries.

You'll play a key role in delivering exceptional customer service by triaging requests, coordinating service responses, and ensuring enquiries are directed to the right teams.

Working in a fast-paced help desk environment, you'll help keep hospital facilities running smoothly while supporting staff, patients, visitors and contractors.

Key Accountabilities

Providing customer service responding to FM service requests
Liasing with customers regarding tasks
Data entry, management, and reporting
Monitor resource & asset allocation
Administration of purchase orders and associated invoicing

About You

Proven experience in a customer service role, with strong administrative and organisational skills.
High attention to detail with accurate data entry and effective information management.
A collaborative team player committed to delivering excellent service to RMH staff and patients.

Benefits of Working at RMH

Join a values-based organisation offering great opportunities for career diversity and professional development, including training and research opportunities, as well as access to mentorship and leadership programs.
Access to comprehensive health and wellbeing programs, including Employee Assistance and Fitness Passport.
Up to $12,000 tax free earnings with salary packaging options.
Generous leave entitlements – five weeks annual leave per year (pro-rata for part time), additional monthly paid day off for full time staff.
Central Parkville location – onsite car parking options, easily accessible via public transport.

Interested?

Click Apply to review the full job description and to submit your application, please include a cover letter and resume.

Our Commitment

We acknowledge the Traditional Owners of the lands on which we work and are committed to a culturally safe environment for Aboriginal and Torres Strait Islander peoples.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we are dedicated to fostering a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply and will provide adjustments to support equitable participation.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.

Applications close Thursday 23 July 2026 at 11.59pm

Posted

2 July 2026

Apply Now

Refine Your Search

patient access occupations jobs in melbourne, vic

Contact Services Officer

Administrative Officer

Casual Administration Clerk

Patient Navigator

Allocation Officer (Casual)

Patient Intake Coordinator

Clinical Assistant - Casual

ICU Ward Clerk

Planned Surgery & Endoscopy Scheduler

Social and Emotional Wellbeing Officer

Pathology Collector Grade 2

Quality Systems Officer

Psychosocial Support Worker (HOPE)

Functional Support Analyst, Clinical / Patient & Client Management System

Allied Health Assistant - MIT

Data Integrity Officer

HMO General ( PGY3+) Feb 2027 Commencement

Pathology Technician

Health Information Manager / Clinical Coder

Pharmacy Summer Student

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