In-Demand Head of customer experience Jobs in Melbourne, Vic

Head of Data Centre Operations
Siemens —Melbourne VIC
- Full-time
- Master's degree
- Business Administration
- Leadership
Chief Operating Officer (COO)
LHR —Melbourne VIC
- $200,000 - $250,000 a year
- Full-time
- Master's degree
- Administrative experience
- Bachelor's degree
Quick Apply
Head of Customer Success
Tes Global —Melbourne VIC
- Full-time
- Salesforce
- Leadership
Quick Apply
Head of Enterprise
Airwallex —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
Head of Marketing, Bell & Bone
Pony Express —Melbourne VIC
- $150,000 - $180,000 a year
- Full-time
- CRM software
- Management
- Marketing
Quick Apply
Head of Omnichannel Transformation
Link Group —Docklands VIC
- CRM software
- Analysis skills
- Financial services
- Parental leave
- Employee assistance program
Head of Customer Operations - APAC
Naviam —Melbourne VIC
- AI
Quick Apply
Head of Sales
Zeller —Melbourne VIC
- Full-time
- Sales
- Office
- Analysis skills
- Parental leave
Customer Support Specialist
Buddy Advisory —South Yarra VIC
- $70,000 - $90,000 a year
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
12d
Head of Operations
Australia’s Academic and Research Network (AARNet) —Melbourne VIC
- Management
- Leadership
- Communication skills
- Annual leave
- Parental leave
9d
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Head of Customer & Communications
Melbourne Water —Melbourne VIC
- Full-time
- Marketing
Head of Digital Marketing
Metricon —Melbourne VIC
- Full-time
- Microsoft Word
- Master's degree
- In-person
Revenue Operations Systems Administrator
Fresho —South Melbourne VIC
- $90,000 - $105,000 a year
- Hybrid work
- Sales
- Salesforce
- SQL
- Annual leave
- Work from home
12d
Regular Giving Coordinator
Peter MacCallum Cancer Centre —Parkville VIC
- $84,000 a year
- Full-time
- Hybrid work
- Management
- Databases
- Analysis skills
- Annual leave
10d
Head of Active [Active Merri-bek]
Belgravia Health & Leisure Group Pty Ltd —Brunswick VIC
- CPR Certification
- First Aid Certification
- Business
Customer Service Officer
Criterion Industries —Epping VIC
- $60,000 - $70,000 a year
- Full-time
- Remote
- Customer service
- Business development
- Construction experience
- On-the-job training
- Employee assistance program
Technical Customer Success Manager
Triskele Labs —Melbourne VIC
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
Quick Apply
Head of Technology Operations
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Management
- Budgeting
- Leadership
Head of Government and Stakeholder Communications
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Management
- Financial services
- AI
- Parental leave
4d

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head of customer experience jobs near melbourne, vic

Head of Data Centre Operations

Siemens -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Qualifications

Data centre experience
Master's degree
Business Administration
Low voltage
Leadership

Full Job Description

As Australia's digital economy continues to accelerate, Siemens is playing a critical role in enabling the next generation of data centre infrastructure. Through our Electrification & Automation business, we deliver innovative power distribution, automation, digitalisation and energy solutions that help hyperscale, colocation and enterprise customers build resilient, sustainable and high-performing facilities.

With significant growth across the Australian data centre market, we are expanding our leadership team and seeking an exceptional Head of Data Centre Operations to build and scale our project delivery capability nationally. This is a rare opportunity to lead one of Siemens' fastest-growing market segments, driving operational excellence across a portfolio of complex, mission-critical infrastructure projects while shaping the future direction of our data centre business.

Sitting within our Electrification & Automation business and reporting at senior leadership level, you'll be accountable for building a high-performing organisation that delivers complex, large-scale data centre programs from end to end — driving delivery excellence, strong commercial outcomes, and exceptional customer experience.

This role is central to our growth strategy as we scale to meet the rapid expansion of the Australian data centre market and deepen our position as a trusted partner for hyperscale and colocation clients. Key responsibilities will be to:

Define and execute the operational strategy for data centre project delivery across Australia, overseeing a portfolio of concurrent programs with full accountability for delivery, commercial, and customer outcomes
Build, lead, and develop a high-performing project organisation — including Project Directors, Project Managers, and Engineers — shaping structure, capability, and workforce planning to meet current and future demand
Establish governance frameworks, delivery models, and operational standards that drive consistency, efficiency, and scalability across all projects
Own senior client relationships across key strategic accounts, leading high-value commercial engagements including contract negotiations, variations, and dispute resolution
Partner with Sales and Business Development to support market expansion, bid strategy, and solution positioning
Leverage digital tools, data analytics, and automation to continuously improve project execution and operational performance
Champion a zero-harm safety culture, ensuring full compliance with Siemens and Australian regulatory standards

You'll have proven experience in a senior operations or program leadership role within the data centre, utilities, or mission-critical infrastructure sector, with a strong background in electrification, MV/LV power systems, and digital infrastructure. You're commercially sharp, with experience managing P&L, contracts, and risk across large EPC or integrated delivery environments, and you have a deep understanding of the Australian data centre market and its regulatory landscape. A tertiary qualification in Electrical Engineering or Project Management is required; an MBA is desirable.

You think beyond individual projects to build long-term organisational value. You develop and inspire high-performing teams, build lasting client partnerships, and thrive in fast-paced, high-growth environments. You communicate with influence across executives, clients, and geographically dispersed teams — and you hold yourself accountable for portfolio outcomes.

A strong network across the Australian data centre ecosystem — spanning hyperscale providers, colocation operators, Tier 1 contractors, and engineering consultants — will be a significant advantage in this role.

If you are passionate about building high-performing teams, delivering operational excellence and leading large-scale infrastructure programs in a rapidly growing market, please get in touch for a confidential discussion.

Siemens are committed to ensuring our workplace reflects the communities in which we operate, that everyone has access to the same opportunities and is treated fairly, and that we actively empower the voices of every individual voice.

We strive to provide a safe working environment for each member of our diverse team and commit to continuously develop our ways of working on this journey. From our Innovate Reconciliation Action Plan to our diverse cultural celebrations, LGBTQIA+ education and support to our gender equity initiatives, we strive to make our workplace an inclusive environment where every individual feels empowered and heard. You can learn more about Siemens’ commitment to diversity and sustainability in Australia and New Zealand here.

If you require any reasonable accommodations or adjustments during the recruitment process, please let us know.

Apply Now

Refine Your Search

head of customer experience jobs in melbourne, vic

Head of Data Centre Operations

Chief Operating Officer (COO)

Head of Customer Success

Head of Enterprise

Head of Marketing, Bell & Bone

Head of Omnichannel Transformation

Head of Customer Operations - APAC

Head of Sales

Customer Support Specialist

Head of Operations

Service Desk Manager

Head of Customer & Communications

Head of Digital Marketing

Revenue Operations Systems Administrator

Regular Giving Coordinator

Head of Active [Active Merri-bek]

Customer Service Officer

Technical Customer Success Manager

Head of Technology Operations

Head of Government and Stakeholder Communications

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