In-Demand Support technician Jobs in Mackay, Qld

Desktop & Network Support Engineer
Rextechnologies pty. limited. —Mackay QLD
- From $29.99 an hour
- Weekend availability
- Customer service
- Microsoft Office
- In-person
Quick Apply
11d
Telecommunications Apprentice - Certificate III in Telecommunications Technology
Emergent Group —Mackay QLD
- Full-time
- Senior Secondary Certificate of Education
- Office experience
- On-the-job training
12d
Customer Field Technician
NBN Co —Mackay QLD
- Full-time
- Carpentry
- Plumbing
- Communication skills
- Parental leave
Laboratory Technician / Preparation Sampler - Mackay
Bureau Veritas —Mackay QLD
- Overtime
- Laboratory
- Employee assistance program
- Employee discount
Service Technician
Sandvik —Mackay QLD
- Full-time
- Customer service
- Communication skills
- Wellness program
- Parental leave
6d
Field Service Technician
Metso —Paget QLD
- Microsoft Word
- Microsoft Excel
- Schematics
- Health insurance
- Parental leave
Senior Non-Destructive Testing Technician - Mackay
Bureau Veritas —Mackay QLD
- $79,000 - $85,000 a year
- Full-time
- Laboratory
- Organisational skills
- Communication skills
- Employee assistance program
- Employee discount
Parts Interpreter / Estimator
Resurge Diesel & Fabrication Pty Ltd —Paget QLD
- From $85,000 a year
- Full-time
- Management
- Customer service
- In-person
Quick Apply
Coal Technician (Paget)
SGS —Paget QLD
- Weekend availability
- Microsoft Excel
- Laboratory experience
- Computer skills
Quick Apply
Drill Fitter - Mackay
Epiroc —Mackay QLD
- Customer service
- Parental leave
Fire Alarm Technician(ELEC)
Chubb Fire & Security —Mackay QLD
- Full-time
- Maintenance
- Electrical experience
- Time management
- Employee discount
- Referral program
Laboratory Coal Technician
SGS —Paget QLD
- Weekend availability
- Microsoft Excel
- Laboratory experience
- Computer skills
Quick Apply
Electrical Technician
Chubb Fire & Security —Mackay QLD
- Full-time
- Maintenance
- Electrical experience
- Time management
- Employee discount
- Referral program
Field Service Technician (Heavy Lifting & Rigging)
Bullivants —Mackay QLD
- Full-time
- Manufacturing
- Communication skills
- Time management
Field Service Technician - Hagglunds
Rexroth —Paget QLD
- Full-time
- Maintenance
- No degree
- Organisational skills
Quick Apply

More jobs to discover

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Telecommunications Apprentice - Certificate III in Telecommunications Technology
Emergent Group —Mackay QLD
Access to reliable personal transportation and current manual driver’s licence. Support in obtaining industry-relevant certifications and training.
12d

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Desktop & Network Support Engineer

Rextechnologies pty. limited.
Mackay QLD

Quick Apply

Job Details

Subcontract | Full-time | Contract | Freelance
From $29.99 an hour
11 days ago

Qualifications

SCCM
Customer service
Microsoft Office
ServiceNow

Full Job Description

About the job:

Rex Technologies, a leading IT Infrastructure services provider, is hiring currently for Desktop Support Engineer for our clients across Globally. Please find below the Job description as well as the company’s details for your reference.

ABOUT US: -

Rex Technologies, is a leading IT Managed and infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e., from consulting, procurement, maintenance support all the way to Green Disposal and data destruction – all under one roof. Rextech Global propagates agility and delivers service excellence to our customers comprising Global Multi-National Companies across more than 180 countries worldwide.

Our URL: - https://www.rextechnologies.com.au

JOB DESCRIPTION: - Desktop Support Engineer

Roles & responsibilities:

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Required Technical Skills- Ticketing Systems – ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting.

Functions include:

· Windows 10-11, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

· Excellent communication relationship-building and internal customer service skills

· Willing to work off-hours and weekends when required for projects or emergency support.

· Provide first level contact and problem resolution for customer issues.

· Work with Third Party Vendors to remediate complex AV issues as needed.

· Provide timely communication on issue status and resolution.

· Maintain ticket updates for all reported incidents.

· Install, upgrade, support and troubleshoot Windows 11, Windows 10 and Microsoft Office 2019, 2021 and 365, Cisco Jabber, another authorized desktop application.

· Should have basic knowledge of Mac operating system, to support Apple pc users.

· Install, upgrade, support and troubleshoot for printers, computer hardware.

· Performs general preventative maintenance tasks on computers, laptops, printers.

· Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

· Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

· Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

· This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

· Provide L1 – L2 support to non‐network attached printers.

Job Types: Full-time, Freelance, Contract

Pay: From $29.99 per hour

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

support technician jobs in mackay, qld

Desktop & Network Support Engineer

Telecommunications Apprentice - Certificate III in Telecommunications Technology

Customer Field Technician

Laboratory Technician / Preparation Sampler - Mackay

Service Technician

Field Service Technician

Senior Non-Destructive Testing Technician - Mackay

Parts Interpreter / Estimator

Coal Technician (Paget)

Drill Fitter - Mackay

Fire Alarm Technician(ELEC)

Laboratory Coal Technician

Electrical Technician

Field Service Technician (Heavy Lifting & Rigging)

Field Service Technician - Hagglunds

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