In-Demand Dispatch operator Jobs in Mackay, Qld

Dispatch Controller
Kinetic —Mackay QLD
- Overtime
- Microsoft Office
- Communication skills

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Dispatch Controller
Kinetic —Mackay QLD
Medium Rigid driver’s licence and relevant authority (or willingness to obtain). You will manage daily scheduling, respond to last-minute changes, and work…

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Dispatch Controller

Kinetic -
Mackay QLD

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Job Details

Permanent | Full-time

Qualifications

Microsoft Office
Driver Licence
Communication skills
MR Licence

Full Job Description

Mackay location- Full time
Fast-Paced & Dynamic – Thrive in a high-energy environment where every day is different.
Career Growth – Join a growing company with opportunities for development in the transport industry.

Join Kinetic and play a vital role in ensuring seamless daily operations at our depots, contributing to the delivery of high-quality, customer-focused bus services.

About the Role

As a Dispatch Controller, you will be responsible for coordinating bus and driver movements to ensure services run efficiently and on time. You will manage daily scheduling, respond to last-minute changes, and work closely with drivers and depot teams to maintain service excellence. Your ability to stay organised under pressure, problem-solve in real time, and build strong relationships will be key to your success in this role.

Key Responsibilities

Coordinate bus and driver movements to meet service and network performance targets
Ensure all scheduled work is covered and respond to last-minute changes
Monitor and report on depot run-outs, ensuring timely departures
Manage driver schedules, leave requests, and compliance with fatigue guidelines
Support operational continuity by responding to incidents and service disruptions
Act as the first point of contact for drivers, providing guidance and operational support
Ensure accurate payroll processing for drivers, including overtime and variations
Assist with driver training and route familiarisation

About You

Experience coordinating large teams in a fast-paced environment
Strong organisational and problem-solving skills with a keen attention to detail
Proficiency in Microsoft Office and operational systems
Ability to work independently and as part of a team
Excellent communication skills, with the ability to provide clear instructions in person and over radio/phone
Understanding of safety and compliance requirements in a regulated environment
Medium Rigid driver’s licence and relevant authority (or willingness to obtain)

Why Join Kinetic?

Be part of a growing organisation committed to enhancing communities
Work in a fast-paced, collaborative environment where every day is different
Opportunity for career growth and development within the transport industry

Ready to take the next step in your career? Apply now!

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dispatch operator jobs in mackay, qld

Dispatch Controller

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About the Role

Key Responsibilities

About You

Why Join Kinetic?

Ready to take the next step in your career? Apply now!

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