In-Demand Customer service manager Jobs in Mackay, Qld

Customer Service Manager
Myer —Mackay QLD
- Weekend availability
- Customer service
- Leadership
- Time management
- Parental leave
13d
Store Manager
Spotlight —Mackay QLD
- Full-time
- Sales
- Merchandising
- First Aid Certification
- Profit sharing
- Employee assistance program
General Manager - ibis Mackay
IBIS —Mackay QLD
- Full-time
- Sales
Quick Apply
Multi Drop Delivery Driver
PFD Food Services —Mackay QLD
- $35 - $39 an hour
- Full-time
- Paid training
- On-the-job training
Quick Apply
16h
Duty Manager | Kooyong Hotel Mackay
Queensland Venue Co. PTY LTD —North Mackay QLD
- Up to $76,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick Apply
6d
Trade Centre Manager
AkzoNobel —Mackay QLD
- Management
- Customer service
- ERP systems
- Employee assistance program
Trade Centre Assistant
AkzoNobel —Mackay QLD
- Full-time
- Forklift
- Warehouse experience
- Time management
- Employee assistance program
Business Development Manager
Talent Supply —Mackay QLD
- $120,000 - $130,000 a year
- Full-time
Quick Apply
Area Sales Manager
AkzoNobel —Mackay QLD
- Sales
- Negotiation
- Employee assistance program
Cinema Worker Level 5
EVT Group —North Mackay QLD
- $33.68 - $40.34 an hour
- Management
- Sales
- Administrative experience
Customer Service Manager
Woolworths Supermarkets —North Mackay QLD
- Full-time
- Customer service
- Leadership
- Communication skills
- Parental leave
23h
Administration Officer - Building, Engineering and Maintenance Services
Queensland Government —Mackay QLD
- Temporary
- Parental leave
- Employee assistance program
9d
Support Services Manager
Good Shepherd Lodge Ltd. —East Mackay QLD
- $145,000 - $155,000 a year
- Full-time
- Hospitality
- Management
- Maintenance
- Employee assistance program
Quick Apply
Part Time Sales Assistant - Myer Mackay
Forever New —Mackay QLD
- Part-time
- Warehouse
- Communication skills
- Employee discount
Store Manager - Repco North Mackay
NAPA Auto Parts —Mackay QLD
- Full-time
- Management
- Computer skills
- Leadership
- Parental leave
17h
Customer Support Representative
Hitachi Construction Machinery —Mackay QLD
- Overtime
- Sales
- Administrative experience
- Communication skills
- Parental leave
- Employee assistance program
9d
Manager - Community and Allied Health Services
Good Shepherd Lodge Ltd. —Mackay QLD
- Full-time
- Management
- Business development
- Budgeting
Quick Apply
Customer Relationship Specialist - Mackay City
Bank of Queensland —Mackay QLD
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Retail Part Time Team Leader - Mackay
The Reject Shop —Mackay QLD
- Part-time
- Leadership
Account Manager - Townsville QLD
Blackwoods —Mackay QLD
- Full-time
- CRM software
- Microsoft Office
- Business development
- Parental leave
- Employee assistance program

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customer service manager jobs near mackay, qld

Customer Service Manager

Myer -
Mackay QLD

Apply Now

Job Details

Permanent | Full-time
13 days ago

Benefits

Parental leave
Opportunities for promotion

Qualifications

Customer service
Leadership
Time management

Full Job Description

Job no: 945181
Work type: Permanent / Full time
Location: Mackay

As a Customer Service Manager at Myer Mackay you’ll be the driving force behind our customer service excellence — leading teams across multiple departments to deliver outstanding service and achieve strong results. You’ll champion the Myer strategy, manage daily operations, and provide ongoing coaching and leadership to your team.

Reporting to the Assistant Store Manager and working closely with the broader leadership team, this pivotal role offers excellent opportunities for career progression and succession planning.

About The Role:

Lead and manage daily department operations to drive customer satisfaction and financial performance
Inspire and develop your team through effective coaching, feedback, and recognition
Foster a high-performance, customer-first culture by role modelling service excellence
Maximise team productivity through smart workforce planning and task delegation
Spend quality time on the floor to lead by example and gain valuable customer insights
Empower and mentor your team to become the next generation of Myer leaders.

About You:

Previous experience as a Retail Manager, Area Manager or similar, ideally in Retail or Department Store environment
Strong people leadership skills with a 'hands-on', collaborative approach
Demonstrated ability to drive team performance, meet KPIs and manage performance effectively
Customer focused with superior customer service skills
Strong commercial acumen and understanding of retail operations
Excellent time management and prioritisation skills

Benefits to you:

Be part of a supportive and dynamic leadership team
Access to career development and succession planning opportunities
Exciting Team Member discounts and exclusive offers
Access to volunteer, parental and lifestyle leave
Service Recognition, Inspirational People Awards, and more!

Our management teams work across fortnightly rotating rosters to meet key store trading hours, including weekends and extended/peak trade (e.g. Black Friday and Christmas-New Years).

and take the next step in your retail leadership career!

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best.

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 12 Jul 2026 E. Australia Standard Time

Apply Now

Refine Your Search

customer service manager jobs in mackay, qld

Customer Service Manager

Store Manager

General Manager - ibis Mackay

Multi Drop Delivery Driver

Duty Manager | Kooyong Hotel Mackay

Trade Centre Manager

Trade Centre Assistant

Business Development Manager

Area Sales Manager

Cinema Worker Level 5

Customer Service Manager

Administration Officer - Building, Engineering and Maintenance Services

Support Services Manager

Part Time Sales Assistant - Myer Mackay

Store Manager - Repco North Mackay

Customer Support Representative

Manager - Community and Allied Health Services

Customer Relationship Specialist - Mackay City

Retail Part Time Team Leader - Mackay

Account Manager - Townsville QLD

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