In-Demand Family support specialist Jobs in Lutwyche Qld

Family Engagement Specialist
The Creche and Kindergarten Association —Kedron QLD
- Full-time
- CRM software
- Childcare
- Sales
Child Support Specialist - Moreton Bay Region
Save the Children Australia —Brisbane QLD
- $46.70 an hour
- Part-time
- Analysis skills
- Case management
4d
Family Support Specialist - Refuge and Recovery
Save the Children Australia —Moreton Bay QLD
- $46.70 an hour
- Part-time
- Case management
- No degree
- Social Work
Counsellor Domestic and Family Violence
Anglicare Southern Queensland —Stafford QLD
- From $53.42 an hour
- Full-time
- No degree
- Psychology
- Social Work
- Health insurance
- Employee assistance program
Support at Home Coordinator
Kanda —Spring Hill QLD
- Full-time
- Care plans
Quick Apply
Community & Stakeholder Coordinator
Fulton Hogan —Fortitude Valley QLD
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Health insurance
- Parental leave
Home Assessor
Auto & General Holdings —North Lakes QLD
- Organisational skills
- Time management
- Parental leave
- Employee discount
Quick Apply
Senior Housing Advisor (Domestic, Family and Sexual Violence)
Queensland Government —Brisbane QLD
- Leadership
5d
Child Development Program Research, Teaching and Training Manager
Queensland Government —Brisbane QLD
- Wellness program
4d
People Services Analyst
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Office
- Case management
- Parental leave
- Employee assistance program
Safeguarding and Reporting Officer
Kanda —Brisbane QLD
- Call employer
Quick Apply
6d
Talent Acquisition Coordinator
BDO —Brisbane QLD
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Health insurance
- On-the-job training
9d
Assistant Director
The Creche and Kindergarten Association —Kedron QLD
- $421,286 - $435,013 an hour
- Full-time
- CPR Certification
- First Aid Certification
- Employee assistance program
Leisure and Lifestyle Officer
Alzheimers QLD - Parent Entity - true —Paddington QLD
- $39.13 an hour
- Part-time
- Care plans
- Nursing
Recreational Officer - Redland Residential Care
Queensland Government —Brisbane QLD
- Part-time
- No degree
- Organisational skills
- Communication skills
Correspondence and Business Support Officer
Queensland Government —Brisbane QLD
- Microsoft Office
- SharePoint
- Communication skills
9d
Corporate Services Workforce Officer
Queensland Government —Brisbane QLD
- Administrative experience
- Human resources
- Recruiting
5d
Customer Service Officer -116 Queen Street
Bank of Queensland —Brisbane QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Associate NUM
Queensland Government —Brisbane QLD
- Research
- Wellness program
1d
Organisational Communications Specialist
Great Southern Bank —Brisbane QLD
- Writing skills
- Organisational skills
- SharePoint
- Work from home
9d

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Family Engagement Specialist

The Creche and Kindergarten Association -
Kedron QLD

Apply Now

Job Details

Full-time

Qualifications

CRM software
Childcare
Sales
Early childhood education
Microsoft Office
Administrative experience
Blue Card
Time management

Full Job Description

At C&K, our purpose is to make a positive impact on children’s lives. It’s what we’ve been doing for more than 115 years. Through evidence-based thinking, hard work and true compassion, we’ve built a trusted reputation as Queensland’s leading provider of early childhood education. And as a child safe organisation, we put children's safety and wellbeing at the heart of everything we do, creating nurturing spaces where children can learn, explore, play and grow.

Family Engagement Specialist

Fixed-Term Full-Time opportunity
6 month pilot program with possibility of extension
Flexible work options available
Join a team led by someone who champions your development, encourages ownership, and creates space for you to grow and flourish

We are seeking a commercially minded and highly organised Family Engagement Specialist to join our Childcare team. As the first point of contact for families, you will play a critical role in driving enrolment growth, optimising occupancy outcomes and delivering an exceptional customer experience across our childcare network.

This role combines sales, stakeholder engagement, systems management and operational excellence to support families from initial enquiry through to successful commencement. Working closely with centre teams and key stakeholders, you'll leverage data, insights and process improvements to maximise service utilisation while ensuring a seamless and family-centred enrolment journey.

You'll help us shape the future of children in our care by:

Managing and converting enrolment enquiries in a timely, professional and customer-focused manner
Owning the family enrolment pipeline from enquiry through to commencement, ensuring a seamless experience at every stage
Partnering with centres to develop transition and enrolment strategies that support occupancy and utilisation targets
Preparing annual rolls and enrolment forecasts to support workforce and capacity planning
Conducting audits of family files, enrolment records and master rolls to ensure compliance and data integrity
Monitoring waitlists, demand trends and enrolment activity to maximise occupancy outcomes across services
Proactively nurturing prospective families and following up leads to improve enquiry-to-enrolment conversion rates
Analysing and reporting on utilisation, enrolment and conversion performance to support business decision-making
Collaborating with Nominated Supervisors and centre teams to coordinate enrolments, transitions and service growth opportunities
Identifying opportunities to streamline systems, improve processes and enhance the customer journey
Supporting enrolment promotion activities, community engagement initiatives and local growth strategies
Ensuring enrolment processes comply with immunisation requirements, court orders, funding guidelines and organisational policies

What you'll bring

If you're passionate about creating exceptional customer experiences and using data and systems to drive meaningful outcomes, we'll set you up for success.

We strongly uphold our child safety policies and procedures. To thrive and succeed in this role, you will have:

Experience in a sales, customer success, enrolment, account management or service utilisation role
Demonstrated success managing customer pipelines and converting enquiries into positive outcomes
Strong stakeholder engagement and relationship-building skills, with a genuine passion for helping families
Experience using data, reporting and insights to support decision-making and performance outcomes
Strong organisational and time management skills, with the ability to manage competing priorities in a fast-paced environment
High attention to detail and a commitment to process accuracy, compliance and continuous improvement
Proficiency in Microsoft Office 365, with strong reporting and administrative capabilities
Experience working with CRM, enrolment or customer management systems
Knowledge of Kidsoft, Storypark and Child Care Now (highly regarded)
Experience in process improvement, operational coordination or service optimisation (highly regarded)
Knowledge of the Early Childhood Education and Care sector, including Child Care Subsidy (CCS) and related funding schemes (highly regarded)
Valid Blue Card or Exemption Card, or the ability to obtain one

You will bring a passion for achieving long-term outcomes for children, families and communities, alongside a proactive, solutions-focused mindset. When you join C&K, you join a village of talented and purpose-driven people who collaborate to achieve meaningful results and make a lasting difference.

Join us and find a better way with C&K - for children, for you, for always.

C&K is a child-safe organisation and all C&K employees are required to undergo a police check and not be a ‘Restricted Person’ or Suspended Educator under the QLD Blue Card System.

We welcome applicants who identify as an Aboriginal and Torres Strait Islander, have a Culturally and /or Linguistically Diverse background and/or those with additional needs.

Apply Now

Refine Your Search

family support specialist jobs in lutwyche qld

Family Engagement Specialist

Child Support Specialist - Moreton Bay Region

Family Support Specialist - Refuge and Recovery

Counsellor Domestic and Family Violence

Support at Home Coordinator

Community & Stakeholder Coordinator

Home Assessor

Senior Housing Advisor (Domestic, Family and Sexual Violence)

Child Development Program Research, Teaching and Training Manager

People Services Analyst

Safeguarding and Reporting Officer

Talent Acquisition Coordinator

Assistant Director

Leisure and Lifestyle Officer

Recreational Officer - Redland Residential Care

Correspondence and Business Support Officer

Corporate Services Workforce Officer

Customer Service Officer -116 Queen Street

Associate NUM

Organisational Communications Specialist

I want to receive the latest job alert for family support specialist in lutwyche qld

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