In-Demand Retail Jobs in Kawana, Qld

Retail Customer Service Officer
Australia Post —Rockhampton City QLD
- $35.01 - $37.42 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Cash handling
- Paid training
7d
Part Time Customer Service and Sales Assistant
Beacon Lighting —Kawana QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Profit sharing
STP Retail Merchandiser - Rockhampton - QLD
CROSSMARK Australia —Rockhampton QLD
- $34.34 an hour
- Urgently hiring
- Customer service
- Merchandising
- Communication skills
- Paid training
Quick Apply
Skechers Sales Assistant - Kawana
Skechers —Kawana QLD
- Weekend availability
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
4d
Casual Sales Assistant - Kawana, QLD
Ally Fashion —Kawana QLD
- Weekend availability
- Employee discount
- Referral program
Store Associate - Casual
TK Maxx —Park Avenue QLD
- Sales
- Communication skills
Casual Sales Assistant | Goldmark Rockhampton Fair
Goldmark —Rockhampton QLD
- Sales
- Customer service
- Merchandising
- Employee discount
Quick Apply
Retail Merchandiser - Rockhampton - QLD
CROSSMARK Australia —Rockhampton QLD
- $34.34 an hour
- Urgently hiring
- Merchandising
- POS
- Organisational skills
Quick Apply
Part Time Sales Assistant - Kawana, QLD
Ally Fashion —Kawana QLD
- Part-time
- Employee discount
- Referral program
In Store Team Member
Domino’s Pizza —Norman Gardens QLD
- Overtime
- Customer service
- No experience needed
- Employee discount
Quick Apply
Casual Sales Assistant - You & All Rockhampton, QLD
You + All Careers —Rockhampton City QLD
- Weekend availability
- Employee discount
- Referral program
Casual Sales Assistant - Rockhampton, QLD
Ally Fashion —Rockhampton City QLD
- Weekend availability
- Employee discount
- Referral program
BMA Villages - Bar/Tavern & Retail Attendant
Compass Group Australia —Rockhampton QLD
- Urgently hiring
- Hospitality
- Free food
Store Manager - Kawana, QLD
Ally Fashion —Kawana QLD
- Weekend availability
- Management
- Sales
- Merchandising
- Employee discount
- Referral program
Johnny Bigg - Retail Assistant, Rockhampton, QLD
JOHNNY BIGG —North Rockhampton QLD
- Weekend availability
- Customer service
- Opportunities for advancement
Casual Sales Assistant | Kawana
Bed Bath N' Table —Kawana QLD
- Weekend availability
- Employee discount
9d
Casual Sales Assistant | Prouds Allenstown
Prouds —Rockhampton QLD
- Sales
- Customer service
- Employee discount
Quick Apply
4d
Casual Store Assistant
Drakes Supermarkets —Rockhampton QLD
- Customer service
- Bakery
- Communication skills
PT Assistant Store Manager | Bonds Outlet | Rockhampton
Bonds —Rockhampton QLD
- Part-time
- Parental leave
- Employee assistance program
Quick Apply
Retail Sales Consultant
Beaumont Tiles —Park Avenue QLD
- Part-time
- Sales
- Customer service
- Warehouse experience
- Employee assistance program
- Employee discount
Quick Apply
3d

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Retail Customer Service Officer

Australia Post -
Rockhampton City QLD

Apply Now

Job Details

Casual
$35.01 - $37.42 an hour
7 days ago

Benefits

Paid training
Training program

Qualifications

Customer service
Administrative experience
Cash handling

Full Job Description

General information

Name

Retail Customer Service Officer

Site / Location

Rockhampton Post Office

Ref #

12385277

Entity

Australia Post

Opening Date

17-Jul-2026

Suburb

Rockhampton City

Work Type

Casual

Description & Requirements

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

About the opportunity

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

You’ll be

Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail and parcels lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.

Role Details

Pay Rate Commencing on $35.01 / hour, increasing to $37.42 / hour after 3 months, 12% Superannuation (Trainee rates apply to those under 21)
Training Comprehensive, paid training program of 12 weeks, with ongoing support, including training on back of house sorting duties
Hours Shifts will vary in length and are rostered between 5.30 am – 6pm, Monday – Friday. Regular Saturday shifts at Red Hill Rockhampton, 8:45 am – 12:45 pm attract penalty rates
Location As a relief role, you will be rostered primarily at Rockhampton and Red Hill Rockhampton, occasionally at Yeppoon
Casual While hours are not guaranteed, typically casual relief team members can expect to work around 20 hours per week, depending on operational requirements
Career Growth Clear pathway for advancement, with tailored development and leadership opportunities

About you

You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.

You’ll also need to

Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected].

Apply Now

Refine Your Search

retail jobs in kawana, qld

Retail Customer Service Officer

Part Time Customer Service and Sales Assistant

STP Retail Merchandiser - Rockhampton - QLD

Skechers Sales Assistant - Kawana

Casual Sales Assistant - Kawana, QLD

Store Associate - Casual

Casual Sales Assistant | Goldmark Rockhampton Fair

Retail Merchandiser - Rockhampton - QLD

Part Time Sales Assistant - Kawana, QLD

In Store Team Member

Casual Sales Assistant - You & All Rockhampton, QLD

Casual Sales Assistant - Rockhampton, QLD

BMA Villages - Bar/Tavern & Retail Attendant

Store Manager - Kawana, QLD

Johnny Bigg - Retail Assistant, Rockhampton, QLD

Casual Sales Assistant | Kawana

Casual Sales Assistant | Prouds Allenstown

Casual Store Assistant

PT Assistant Store Manager | Bonds Outlet | Rockhampton

Retail Sales Consultant

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