In-Demand Center manager Jobs in Joondalup, Wa

Customer Service Agent
Probe CX —Joondalup WA
- 8 hour shift
- Recruiting
- Paid training
- Fuel discount
Solutions Delivery Manager - Major Projects
Schneider Electric —Perth WA
- Full-time
- Construction experience
- Leadership
- Parental leave
- Opportunities for advancement
3d
Project Manager - Data Center, Western Australia
Neoen —Perth WA
- Master's degree
- Bachelor's degree
Account Manager
HILTI —Perth WA
- Salesforce
- Time management
- Fuel card
- Annual leave
Metals Lead Consultant
Hatch —Perth WA
- Sales
- AI
- Leadership
Quick Apply
Project Manager
Halliburton —Perth WA
- Part-time
- Engineering
- Electrical experience
- Bachelor's degree
Infrastructure Development Manager
Halliburton —Perth WA
- Part-time
- No degree
- Construction experience
- AI
Product Operations Lead | Claremont
Lululemon —Perth WA
- Weekend availability
- Merchandising
- Senior Secondary Certificate of Education
- Education
- Annual leave
- Employee discount
6d
Trust Manager
Perpetual Limited —Perth WA
- Full-time
- Financial services
- Work from home
Senior Client Manager - Business Applications
NTT DATA —Perth WA
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Demolition Leading Hand / Supervisor
Focus Demolition and Asbestos Removal —Perth WA
- Overtime
- Construction experience
Secure Networks Specialist
NEC Corporation —Perth WA
- Management
- Communication skills
Asbestos Removal Leading Hand / Supervisor
Focus Demolition and Asbestos Removal —Perth WA
- Overtime
Technical Consultant, MEC Team - Mining, Energy, Commercial
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- AWS
- Bachelor's degree
- AI
IT Network Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Azure
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
Industrial Refrigeration Service Technician
Johnson Controls —Perth WA
- Full-time
- Mechanic experience
- Communication skills
- Time management

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Customer Service Agent

Probe CX -
Joondalup WA

Apply Now

Job Details

Full-time

Benefits

Paid training
Transportation links
Fuel discount

Qualifications

Call center experience
Recruiting

Full Job Description

Launch your professional office career with Western Australia’s largest energy retailer! Based right in the heart of Joondalup, this Monday to Friday role offers stable hours, intensive high-level training, and dedicated team support to set you up for long-term customer service success.

Work-Life Balance: Monday to Friday roster with no weekends or public holidays.
Full-time Training & Support: 13 days of paid training followed by 4 weeks of dedicated floor support.
Prime Joondalup Location: Centrally located, vibrant team environment close to public transport and cafes.

About the Role

As a Customer Service Agent, you aren't just answering phones; you are a problem solver for Western Australian households. You’ll be the "all-rounder" who helps customers navigate their energy needs—from explaining billing and usage to providing technical support for their online portals.

This is a role for those who enjoy the "investigative" side of customer service. You’ll manage meter inquiries and re-connections while using your empathy to identify customers in financial hardship, helping them set up tailored payment plans that actually make a difference.

What’s In It For You?

The Schedule: Monday to Friday, 38 hours per week (Rotating roster 7am – 7pm).
Paid Training: 13 days of comprehensive, paid training to set you up for success, followed by a 4-week consolidation period with dedicated floor support.
Flexibility: While training is Full-Time, we offer Full-Time, and Part-Time roles thereafter. Please note, Part-Time candidates must be able to commit to full 8 hour days for the initial 13 days of training.
Perks: Access to Flare Discounts (save on groceries, fuel, and fashion) plus a robust 24/7 Wellness & Mental Health program.
Culture: A diverse, high-performance environment where you are encouraged to bring your 100% authentic self to work.

What We Are Looking For

You don’t need years of call center experience to excel here. We value transferable skills from retail, hospitality, or any fast-paced customer-facing role.

Tech Savvy & Multitasking: Ability to navigate multiple screens and tabs simultaneously while actively listening to a customer and accurately logging notes.
Numerical Accuracy & Problem Solving: Sharp basic math skills and an analytical mindset to accurately evaluate data and calculate solutions.
Resilience & Composure: A patient approach with the ability to maintain a calm, professional head in a fast-paced environment.
Reliability: Commitment to either a 20 July or Mid August start date and the initial 13 days of mandatory full-time training.
Communication: Clear, empathetic, and professional verbal and written skills.

Our Hiring Process (Fast-Tracked)

We know you want to start earning quickly. Our process is streamlined to get you an answer fast:
AI Phone Call: A quick, automated intro to see if we're a match.
Phone Screen: A chat with our recruitment team.
Candidate Experience Day: Visit us for an Assessment Centre to see the site and meet the team.
Final Decision: Senior Contact Centre Manager review and background checks.
Ready to start your new career? Click 'APPLY' now to begin your journey!

Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. Join us in celebrating you and your 100% authentic self!

Apply Now

Refine Your Search

center manager jobs in joondalup, wa

Customer Service Agent

Solutions Delivery Manager - Major Projects

Project Manager - Data Center, Western Australia

Account Manager

Metals Lead Consultant

Project Manager

Infrastructure Development Manager

Product Operations Lead | Claremont

Trust Manager

Senior Client Manager - Business Applications

Demolition Leading Hand / Supervisor

Secure Networks Specialist

Asbestos Removal Leading Hand / Supervisor

Technical Consultant, MEC Team - Mining, Energy, Commercial

IT Network Analyst

Industrial Refrigeration Service Technician

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