In-Demand Community team leader Jobs in Hornsby, Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
8d
Retail Sales Assistant - Hornsby
Lorna Jane —Hornsby NSW
- Day shift
- Employee assistance program
Quick Apply
Servery Staff - Castle Hill - Casual and Permanent availability across Mon - Sat
Anglicare —Castle Hill NSW
- Customer service
- Food service experience
- Communication skills
- Employee assistance program
- Gym membership
Mortgage Broker
Award Mortgage —Sydney NSW
- $110,000 - $160,000 a year
- Contract
- Hybrid work
- Sales
- Customer service
- Communication skills
- Work from home
- Professional development assistance
Quick Apply
Gym Sales Representative - Casual Hours - Food Sampling
Hive Direct Marketing Solutions Pty Ltd —Sydney NSW
- $650 - $2,000 a week
- Urgently hiring
- Microsoft Word
- Sales
- Customer service
- Professional development assistance
- Free food
Quick Apply
13d
Community Worker (Team Leader)
Maxlife Care —Sydney NSW
- $75,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Supervising experience
- Leadership
Quick Apply
10d
Customer Service Manager
Coles Supermarkets —Hornsby NSW
- Full-time
- Leadership
- Employee stock purchase plan
- Parental leave
Customer Service Team Member
Bunnings —Thornleigh NSW
- Weekend availability
- Café
- Parental leave
Store Manager - Hornsby
The Body Shop Australia Pty Ltd —Hornsby Westfield NSW
- $66,040 - $66,041 a year
- Full-time
- Management
- Sales
- Organisational skills
- Employee discount
Quick Apply
Area Manager
Yo-Chi —Sydney NSW
- Full-time
- Hospitality
Internal Sales Support Officer
Dormakaba Group —Hornsby NSW
- Full-time
- Sales
- Customer service
- Salesforce
7d
Department Manager
Kmart —Hornsby NSW
- No weekends
- Customer service
- Merchandising
- Leadership
Room Leader
Only About Children —Asquith NSW
- $33 - $36 an hour
- Experience working with children
- No degree
- Leadership
Quick Apply
Holiday Casual
Kmart —North Rocks NSW
- Seasonal
Junior Store Assistant - Castle Hill
ALDI Stores —Castle Hill NSW
- $17.92 - $21.48 an hour
- Weekend availability
- Employee assistance program
Quick Apply
Casual Sales Assistant - Myer Macquarie
Commonry —Macquarie Park NSW
- Employee assistance program
- Referral program
Cleaner - Hornsby
Serco Group —Hornsby NSW
- Part-time
- Cleaning
- Employee assistance program
- Employee discount
Team Leader/ Disability Support Worker - Wahroonga
Carehero —Wahroonga NSW
- $39.75 an hour
- First Aid Certification
- Care plans
Support Services Employee - Turramurra | Turramurra Hostel
Southern Cross Care (NSW & ACT) —Turramurra NSW
- Part-time
- Employee assistance program
- Referral program
Quick Apply
Tea Republic - Team Leader - Sydney CBD
Tea Republic —Sydney NSW
- Part-time
- Customer service
- In-person
- Leadership
- Employee discount
Quick Apply

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year
8 days ago

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

community team leader jobs in hornsby, nsw

Operations Manager - NDIS Service Provider

Retail Sales Assistant - Hornsby

Servery Staff - Castle Hill - Casual and Permanent availability across Mon - Sat

Mortgage Broker

Gym Sales Representative - Casual Hours - Food Sampling

Community Worker (Team Leader)

Customer Service Manager

Customer Service Team Member

Store Manager - Hornsby

Area Manager

Internal Sales Support Officer

Department Manager

Room Leader

Holiday Casual

Junior Store Assistant - Castle Hill

Casual Sales Assistant - Myer Macquarie

Cleaner - Hornsby

Team Leader/ Disability Support Worker - Wahroonga

Support Services Employee - Turramurra | Turramurra Hostel

Tea Republic - Team Leader - Sydney CBD

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