In-Demand Front desk receptionist Jobs in Hervey Bay, Qld

Guest Service Agent
SeaLink K'gari (Fraser Island) —Hervey Bay QLD
- Part-time
- Customer service
- Computer skills
- Communication skills
- Travel reimbursement
- Commuter assistance
Receptionist/Housekeeper - Fraser Street
Discovery Parks —Hervey Bay QLD
- Weekend availability
- Hospitality
- Organisational skills
- Cleaning
- Employee assistance program
Quick Apply
8d
Guest Service Agent
Accor Apartments & Realty —Urangan QLD
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Guest Service Agent/Night Audit
Accor Apartments & Realty —Urangan QLD
- Part-time
- Hospitality
- Customer service
- Front desk
Guest service Agent (GSA)
SeaLink K'gari (Fraser Island) —Kingfisher Bay QLD
- Full-time
- Hospitality
- Customer service
- First Aid Certification
- Travel reimbursement
- Employee assistance program
Duty Manager - Front Office
SeaLink K'gari (Fraser Island) —Kingfisher Bay QLD
- Full-time
- Customer service
- First Aid Certification
- Hotel experience
- Travel reimbursement
- Employee assistance program

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Guest Service Agent

SeaLink K'gari (Fraser Island) -
Hervey Bay QLD

Apply Now

Job Details

Part-time | Contract | Fixed term

Benefits

Travel reimbursement
Commuter assistance

Qualifications

Customer service
Computer skills
Communication skills
Time management

Full Job Description

About the Role

As a Guest Service Agent you will be the first point of contact for our valued guests, ensuring their journey to and from K'gari (Fraser Island) is seamless and enjoyable. The role will include providing exceptional customer service, handling reservations, and assisting guests with their inquiries.

You will be based at Sealink's mainland office, working with a dynamic team at the picturesque location of River Heads. This position is a part time 6-month contract role, with potential to extend. Working 7am - 4pm, 3 - 4 days weekly, including some weekends, across a 14-day roster.

We are looking for someone who is local to the Hervey Bay area, who is able to provide outstanding customer service and work in a professional and efficient manner.

Key Responsibilities

Greet and assist guests with general enquiries.
Handle reservations, ticketing, and check-in procedures efficiently.
Provide accurate information about Fraser Island attractions, activities, and services.
Address guest inquiries and resolve any issues or concerns promptly.
Collaborate with other team members to ensure smooth operations.
Manage phone calls and direct all guests to the appropriate check in areas.
Assist in coordinating bus and guest arrivals when needed.
Accurately obtain and process all guest registration information and resort information.

Skills, Qualifications & Experience

Exceptional time management skills
Excellent communication skills and interpersonal skills
Demonstrated experience in a similar role
A positive attitude and a passion for delivering excellent customer service
Strong computer skills

The Benefits - conditions apply

$1000 Annual SeaLink employee travel allowance
Free Island 4WD bus tours
Free ferry transfers to and from the island
In-house training and opportunities for career development
Discounts on SeaLink products and services

How to Apply

Click APPLY to complete an application including uploading your up-to-date resume and a cover letter explaining why you are the best person for the position.

We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.

About us

K'gari is a World Heritage listed island off Australia’s Eastern Queensland coast, is the world’s largest sand island, stretching over 120km. With cool towering rainforests to walk through and explore, over 100 freshwater lakes to swim in, including the iconic Lake McKenzie and Lake Wabby, and an amazing beach highway, where else would you rather be.

SeaLink K'gari is part of SeaLink Marine & Tourism, one of Australia's largest marine and tourism businesses with 11 business units across six states and territories, connecting our customers to many of Australia’s most beautiful island destinations and brilliant experiences.

With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.

SeaLink Marine and Tourism is part of the Kelsian Group - Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, USA, Singapore, London and the Channel Islands.

Apply Now

Refine Your Search

front desk receptionist jobs in hervey bay, qld

Guest Service Agent

Receptionist/Housekeeper - Fraser Street

Guest Service Agent

Guest Service Agent/Night Audit

Guest service Agent (GSA)

Duty Manager - Front Office

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