In-Demand E commerce manager Jobs in Heidelberg West, Vic

Office Manager
ST. ALi COFFEE —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
6d
Digital Marketing Specialist – Paid Social, Google Ads & Content Creation
Mann Travel —Melbourne VIC
- $26.44 an hour
- Part-time
- In-person
Quick Apply
10d
Digital Marketing Specialist (Maternity Leave Cover)
SumaNurica —Melbourne VIC
- $80,000 - $105,000 a year
- Full-time
- Customer service
- Merchandising
- Organisational skills
- Employee discount
Quick Apply
6d
Marketing Manager
Fulfillio —Altona VIC
- $80,000 - $90,000 a year
- Full-time
- CRM software
- Management
- Marketing
Quick Apply
Marketing Manager
Axil Coffee Roasters —Mulgrave VIC
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Marketing
Quick Apply
6d
Account Manager - Wholesale & Marketplace
The Body Shop Australia Pty Ltd —Chadstone VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Merchandising
- Work from home
- Employee discount
Quick Apply
9d
APAC Material Planner, Fulfillment, Energy Service
Tesla —Cremorne VIC
- Full-time
- SQL
- Analysis skills
- No degree
Customer Support Manager
McMillan Shakespeare —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Parental leave
Senior Product Manager
Electronic Arts —Melbourne VIC
- Full-time
- Microsoft Excel
- Engineering
- Master's degree
- Health insurance
- Annual leave
Store Manager - Maribyrnong
The Salvation Army —Maidstone VIC
- Full-time
- Customer service
- Budgeting
- Leadership
- Annual leave
- Parental leave
Sales Development Representative
New Relic —Melbourne VIC
- Hybrid work
- Salesforce
- Business
13d
Business Development - Payment (Global)
Binance —Melbourne VIC
- Full-time
- Remote
- English
- Business development
- Analysis skills
Quick Apply
Plant Manager
Sealed Air —Tullamarine VIC
- Manufacturing
- Leadership
- Communication skills
ANZSA Supply Chain Finance Manager
Sealed Air —Fawkner VIC
- Microsoft Excel
- Finance
- Administrative experience
National Account Executive - Coles
McCain Foods Limited —Melbourne VIC
- Full-time
- Marketing
- Microsoft Office
- AI
- Work from home
6d
Pricing Analyst
Specialisterne —Scoresby VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Development Manager, Wish Local APAC
Wish —Melbourne VIC
- Full-time
- CRM software
- Sales
- Business development
Quick Apply
Sales Development Representative, SME & Growth (Partnerships)
Airwallex —Melbourne VIC
- Full-time
- CRM software
- Sales
- Salesforce
Senior Finance Lead – Oceania
On AG —Melbourne VIC
- Management
- Sales
- Finance
14d
Frontend Developer (React / Next.js), Melbourne
Shockbyte —Docklands VIC
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Plumbing
- APIs
- Work from home
Quick Apply
11d

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Office Manager

ST. ALi COFFEE
Port Melbourne VIC

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
6 days ago

Qualifications

CRM software
Customer service
Microsoft Office
E-commerce
Administrative experience
Organisational skills
Diploma
Associate degree
Communication skills
Advanced diploma

Full Job Description

ABOUT ST. ALi

ST. ALi is one of Australia's most celebrated independent specialty coffee roasters, founded in Melbourne in 2005. A pioneer of Melbourne's specialty coffee movement, ST. ALi has grown from a single roastery-café to an internationally recognised brand encompassing multiple café venues, a state-of-the-art roasting facility, wholesale coffee supply, and a thriving e-commerce operation.

ST. ALi is built on a foundation of direct-trade relationships with coffee farmers, in-house roasting expertise, and an unwavering commitment to quality and sustainability. The company supplies premium coffee to cafés, restaurants, hotels, and retail partners across Australia and globally, while continuing to expand its wholesale and digital channels.

POSITION OVERVIEW

Reporting to senior management, the Office Manager is responsible for overseeing the day-to-day administrative operations of ST. ALi’s corporate office and supporting the smooth running of the business across customer experience, ecommerce, wholesale, and general administration functions. The role requires a highly organised and proactive individual capable of managing competing priorities in a fast-paced retail and hospitality environment. The successful candidate will support operational efficiency, coordinate office processes, assist with staff and workflow management, and provide customer-facing support across a broad range of business functions and product categories.

This position includes regular interaction with retail, wholesale, and ecommerce customers, including responding to enquiries, resolving issues, coordinating order-related communication, and supporting customer service outcomes across most operational line items of the business.

KEY RESPONSIBILITIES

Oversee the daily operations of the corporate office, ensuring efficient administrative and operational support across departments.
Coordinate office procedures, workflows, and administrative systems to support business efficiency and service standards.
Manage customer-facing enquiries across ecommerce, wholesale, retail, and general business operations, including responding to escalated customer concerns and coordinating resolutions with relevant teams.
Support the processing and coordination of online and wholesale orders, ensuring accurate communication and timely issue resolution.
Liaise with internal departments and external suppliers, service providers, and contractors to support business continuity and operational requirements.
Assist with staff coordination, onboarding, rostering support, task delegation, and general workflow supervision within administrative and customer support teams.
Maintain office records, databases, filing systems, and internal documentation to ensure accuracy and compliance.
Assist with invoice processing, expense reconciliation, and administrative financial tasks in coordination with the finance team.
Coordinate office facilities, maintenance, equipment procurement, and workplace supplies.
Ensure workplace policies and procedures are followed in accordance with company standards, employment obligations, workplace health and safety requirements, and relevant legislation.

QUALIFICATIONS REQIURED

AQF Associate Degree, Advanced Diploma or Diploma

— OR —

At least 3 years of relevant work experience may substitute for the formal qualifications listed above.

EXPERIENCE REQIURED

At least one year of relevant experience in a similar field.
Strong written and verbal communication skills with the ability to professionally manage customer and stakeholder interactions.
Ability to multitask and manage competing priorities within a fast-paced environment.
Experience working across customer service, ecommerce, retail, hospitality, or wholesale operations is highly regarded.
Proficiency in Microsoft Office, CRM systems, and general administrative software platforms.
Strong organisational skills and attention to detail.

WHAT ST. ALi OFFERS

Collaborative and fast-paced team environment.
Ongoing development opportunities within a growing business.
Competitive salary package based on experience.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

e commerce manager jobs in heidelberg west, vic

Office Manager

Digital Marketing Specialist – Paid Social, Google Ads & Content Creation

Digital Marketing Specialist (Maternity Leave Cover)

Marketing Manager

Marketing Manager

Account Manager - Wholesale & Marketplace

APAC Material Planner, Fulfillment, Energy Service

Customer Support Manager

Senior Product Manager

Store Manager - Maribyrnong

Sales Development Representative

Business Development - Payment (Global)

Plant Manager

ANZSA Supply Chain Finance Manager

National Account Executive - Coles

Pricing Analyst

Business Development Manager, Wish Local APAC

Sales Development Representative, SME & Growth (Partnerships)

Senior Finance Lead – Oceania

Frontend Developer (React / Next.js), Melbourne

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