In-Demand Senior operations associate Jobs in Hampton, Vic

Office Manager
ST. ALi COFFEE —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
Senior Associate, Strategy & Operations - Dasher & Logistics
DoorDash ANZ —Melbourne VIC
- Microsoft Excel
- SQL
- Bachelor's degree
Quick Apply
Accounts Payable | Senior Associate
PWC Australia —Southbank VIC
- Communication skills
11d
Senior Associate, Strategy & Operations (New Verticals)
DoorDash ANZ —Melbourne VIC
- SQL
Quick Apply
2d
Senior Associate, Project Development
White & Case —Melbourne VIC
- Full-time
- Recruiting
- Negotiation
- Time management
Data Governance Analyst | Senior Associate
PWC Australia —Southbank VIC
- Contract
- Writing skills
- Analysis skills
- Organisational skills
- Parental leave
Graduate Management Program
BMW —Melbourne VIC
- Internship
Senior Service Delivery Manager Melbourne, Victoria
Bupa —Melbourne VIC
- Management
- Analysis skills
- Financial services
2d
Associate Director - Performance Improvement
KordaMentha —Melbourne VIC
- Full-time
- Analysis skills
- Communication skills
Quick Apply
Senior Sales Associate
Montblanc —Melbourne VIC
- Sales
- Writing skills
- POS
AD, Optimisation
Optus —Melbourne VIC
- AI
- Leadership
- Parental leave
10d
Head of Revenue Operations
Edrolo —Melbourne VIC
- Full-time
- SQL
- Business
Quick Apply
5d
Sr Eng Associate
Honeywell —Abbotsford VIC
- Full-time
- Management
- Engineering
- Finance
5d
AD, Optimisation
Sourceo —Melbourne VIC
- Full-time
- AI
- Leadership
- Parental leave
3d
Senior Associate, ANZ Strategy & Planning
DoorDash ANZ —Melbourne VIC
- SQL
- AI
Quick Apply
External Auditor
PWC Australia —Southbank VIC
- $89,000 a year
- Annual leave
Contract Associate Manager
Accenture —Melbourne VIC
- Full-time
- Supervising experience
- Education
- Bachelor's degree
Associate Territory Manager
Lexington Medical, Inc. —Melbourne VIC
- On call
- Management
- Marketing
- Bachelor's degree
Quick Apply
9d
Associate Account Executive
Podium —Melbourne VIC
- AI
- Negotiation
- Free food
Quick Apply
12d
Senior Manager, Individual and Community Giving
Deakin University —Burwood VIC
- $143,627 - $152,229 a year
- Full-time
- Hybrid work
- University
- No degree
6d

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Office Manager

ST. ALi COFFEE
Port Melbourne VIC

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year

Qualifications

CRM software
Customer service
Microsoft Office
E-commerce
Administrative experience
Organisational skills
Diploma
Associate degree
Communication skills
Advanced diploma

Full Job Description

ABOUT ST. ALi

ST. ALi is one of Australia's most celebrated independent specialty coffee roasters, founded in Melbourne in 2005. A pioneer of Melbourne's specialty coffee movement, ST. ALi has grown from a single roastery-café to an internationally recognised brand encompassing multiple café venues, a state-of-the-art roasting facility, wholesale coffee supply, and a thriving e-commerce operation.

ST. ALi is built on a foundation of direct-trade relationships with coffee farmers, in-house roasting expertise, and an unwavering commitment to quality and sustainability. The company supplies premium coffee to cafés, restaurants, hotels, and retail partners across Australia and globally, while continuing to expand its wholesale and digital channels.

POSITION OVERVIEW

Reporting to senior management, the Office Manager is responsible for overseeing the day-to-day administrative operations of ST. ALi’s corporate office and supporting the smooth running of the business across customer experience, ecommerce, wholesale, and general administration functions. The role requires a highly organised and proactive individual capable of managing competing priorities in a fast-paced retail and hospitality environment. The successful candidate will support operational efficiency, coordinate office processes, assist with staff and workflow management, and provide customer-facing support across a broad range of business functions and product categories.

This position includes regular interaction with retail, wholesale, and ecommerce customers, including responding to enquiries, resolving issues, coordinating order-related communication, and supporting customer service outcomes across most operational line items of the business.

KEY RESPONSIBILITIES

Oversee the daily operations of the corporate office, ensuring efficient administrative and operational support across departments.
Coordinate office procedures, workflows, and administrative systems to support business efficiency and service standards.
Manage customer-facing enquiries across ecommerce, wholesale, retail, and general business operations, including responding to escalated customer concerns and coordinating resolutions with relevant teams.
Support the processing and coordination of online and wholesale orders, ensuring accurate communication and timely issue resolution.
Liaise with internal departments and external suppliers, service providers, and contractors to support business continuity and operational requirements.
Assist with staff coordination, onboarding, rostering support, task delegation, and general workflow supervision within administrative and customer support teams.
Maintain office records, databases, filing systems, and internal documentation to ensure accuracy and compliance.
Assist with invoice processing, expense reconciliation, and administrative financial tasks in coordination with the finance team.
Coordinate office facilities, maintenance, equipment procurement, and workplace supplies.
Ensure workplace policies and procedures are followed in accordance with company standards, employment obligations, workplace health and safety requirements, and relevant legislation.

QUALIFICATIONS REQIURED

AQF Associate Degree, Advanced Diploma or Diploma

— OR —

At least 3 years of relevant work experience may substitute for the formal qualifications listed above.

EXPERIENCE REQIURED

At least one year of relevant experience in a similar field.
Strong written and verbal communication skills with the ability to professionally manage customer and stakeholder interactions.
Ability to multitask and manage competing priorities within a fast-paced environment.
Experience working across customer service, ecommerce, retail, hospitality, or wholesale operations is highly regarded.
Proficiency in Microsoft Office, CRM systems, and general administrative software platforms.
Strong organisational skills and attention to detail.

WHAT ST. ALi OFFERS

Collaborative and fast-paced team environment.
Ongoing development opportunities within a growing business.
Competitive salary package based on experience.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

senior operations associate jobs in hampton, vic

Office Manager

Senior Associate, Strategy & Operations - Dasher & Logistics

Accounts Payable | Senior Associate

Senior Associate, Strategy & Operations (New Verticals)

Senior Associate, Project Development

Data Governance Analyst | Senior Associate

Graduate Management Program

Senior Service Delivery Manager Melbourne, Victoria

Associate Director - Performance Improvement

Senior Sales Associate

AD, Optimisation

Head of Revenue Operations

Sr Eng Associate

AD, Optimisation

Senior Associate, ANZ Strategy & Planning

External Auditor

Contract Associate Manager

Associate Territory Manager

Associate Account Executive

Senior Manager, Individual and Community Giving

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